HT4623 How do I update my iPhone 4 S I Have my Iphone connected to my computer I tunes has been downloaded to my Computer however My I phone in the soft ware update screen shows iOS 7.0.2 Apple Inc 1.2 GB at the bottom of the screen Download and Install
I am unable to update new software that was pushed for my iPhone 4 S I have downloaded I tunes my phone is conected to my computer what are the next steps to complete software update that I was not aware of and my phone does not connect to the internet I went into an I phone store and they told me it would take up to 5 hours to update .. thats a crock Help me please
No.
As always, you can only update to the latest available software
Similar Messages
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HT1311 how can I get my contacts after the soft ware update?
HOw can I get my contacts that I already had before the soft ware update
Have you already set up your iCloud account on your iPhone?
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HT4972 My phone can not get the soft ware update
My software update doesn't go thur. I try to go and get the update and it is stuck
Here is a support article that will assist in updating to the newer iOS. If you are not currently on iOS 5 then you will need to use itunes to update to the newest version. If you go to settings-general-about-version- What does it show, for instance mine shows 6.1.2...
iOS: How to update your iPhone, iPad, or iPod touch -
first i did download the the soft ware of update iOS verion 7.1.2 into my computer and now how to install to my iPhone please explain
Hi,
You update your software from your phone - Update your iPhone, iPad, or iPod touch
Jim -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
My iphone was stolen and my mother gave me her 3GS, however she never updated the soft ware. It is on 3.13 and will not update to IOS 5. Help!
How about the issues with 3.1.3 on the 3GS?
3.1.3 battery problem
OS 3.1.3 battery issues
3.1.3 upgrade - shortened battery life?
Battery life cut after 3.1.3 update on iPhone 3G
3.1.3 Firmware is a battery killer - how do I back out this upgrade?
Some users have problems with any release. iOS 5 is no different, not better, not worse. -
My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. What do I do?
Hey Manaskala,
First point of call on all grey screen issues is the following:
http://support.apple.com/kb/TS2570
Given this issue has appeared after a software update, I'd advise you do the following instead though:
1. Get an external hard drive, with enough space to put the entire hard drive of your Mac onto. Make sure you've safely copied any data you have off of it, as the next step will erase it.
2. In the recovery HD of your machine, use Disk Utility to format you EXTERNAL hard drive with the partition table as GUID, and the format as Mac OS Extended (Journaled).
3. Get out of Disk Utility, and click Reinstall Mac OS X.
4. When asked where, choose to install onto your external hard drive.
5. When the download and installation is complete, your Mac will reboot into a clean fresh setup screen. Make your user account an administrator, and make up a name and password; I use 'Test' and 'test'.
6. Your machine is now running from the external hard drive, not the internal hard drive, so don't be alarmed when you don't see your files.
7. Open the finder, you should see 'Macintosh HD' in the sidebar. This is the internal hard drive of your computer.
8. Open Macintosh HD, and copy out the following folders into a new folder on your desktop:
-Users.
-Applications.
-Library. (This only needs to be done if you use 3rd party software that saves things in the /Library, do a quick google and see if it does e.g. Photoshop, Protools).
9. When these have copied (it'll take quiet a while), you can now use Disk Utility to erase your hard drive. Don't erase Macintosh HD but the ENTIRE hard drive on the inside of your Mac, and as Thomas A Reed mentioned, there was likely an existing issue on your HDD so please go to Security Options and choose 'Zero Out' before clicking erase. This will rebuild the partition table which was a possible cause of the failed update.
10. Reboot the machine holding 'Option', go to recovery HD.
11. Choose 'Reinstall Mac OS X', this time onto your INTERNAL hard drive.
12. When this is complete, make another admin user called test and password test, like you did last time.
13. Run Software Update from the menu of your Mac.
14. In the Finder, you should see your external Hard Drive. open it up, inside that you should see your desktop etc, and on the desktop will be your folder containing Library, Applications and Users.
15. Go to Finder up next to the and choose File -> New Finder Window.
16. In your second finder window, open up Macintosh HD (through the Go -> Computer menu), and go to your Users folder.
17. Open the Users folder in your first finder window, and copy your user folder (has your name on it) into the second user folder (the one inside Macintosh HD).
18. This might take a while.
19. When complete, go to System Preferences -> Users and Groups and unlock the padlock.
20. Click the '+' sign, and make a new administrator user.
21. Now, the fun bit. Note the name of your user folder you copied, e.g. 'Nathan', containing all of your stuff. Note the difference between your user folder (has your name on it) and the Users folder (contains YOUR user folder, guest folder and shared folder).
22. Make the ACCOUNT NAME of your new adminstrator user the EXACT name of your user folder (normally lower case and without spaces), this is case sensitive folks. Your full name can be whatever you want, usually your full name.
23. Then click create. You should be informed that a home folder with that name in it already exists in the Users folder, would you like to make your new account from that folder? say YES!
24. When this is complete, log out of the Test user, log into your new account we've just made, all your stuff should be there.
25. ???????
26. Profit.
There's a few little bits that may need to be cleaned up afterwards, applications folder from your external hard drive should replace the applications folder on your internal hard drive, if the previously mentioned /Library folder contained important goodies then that should replace the /Library folder on your new Mac.
Hopefully that will help you out, straight after that is done make sure your stuff is there, erase your external hard drive and turn on time machine! -
I bought this iPhone from a guy and later on he passed away in Syria , after that , I tried to update the soft ware to ISO 7 but the system asked me for the old owner's information which I do not know so could you please advice me on that , what can I do to reactivate the device ?
You cannot reactivate the device without knowing the previous owner's information. This is the new antitheft measure built into the iPhone.
There's nothing you can do. You'll need to purchase a new phone. -
I updated my Lightroom to ver 5.7.1 and and the new features don't show but it says that 5.7.1 is active. also when I start the program it ask me to update. what is the problem?
because v6.0.1 is the latest...
and you either have to buy it or you must have subscription to get version 6. -
How do I add my iPad2 to find my iphone on my computer? it has been stolen and find my iphone doesnthave my iPad2 device on it.
HELP!It's a bit too late for that. You needed to do that before it was stolen.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I am trying to update my ipad, so I went into settings, general and looked for soft ware update and it is not there. So where should I go to update my ipad?
you only update over the air (on your ipad directly) if you have iOS 5 or later, and your profile says you've got 4.3.5
you need to update by plugging your ipad into your computer that has itunes on it -
I have a brand new i phone 4s and i have updated the soft ware to the 5.1 and tried to restore it to download my old contacts and apps etc. and my computer now wont recognise my phone and itunes will not do anything can any body help please???? i need this sorting asap xxxxxxx
see if this link helps http://support.apple.com/kb/TS1538
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my phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup
Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
http://support.apple.com/kb/ht1414
Do not restore from backup. -
Why do I get the message that the device has either stopped responding or has been disconnected when my computer shows it is connected and functioning ok ?
I was trying to send either photos or documents to my ipad via a usb cable conncted between my ipad and the HP computer.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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