HT4623 how to unlock ipad mini

help unlock ipad mini

Hello geraldwendle
I do not have enough information to go on, but it sounds like you cannot get into your iPad because of a passcode. If that is the case follow the steps in the article below to get it sorted out for you.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Regards,
-Norm G.

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~~~~~~~~~~~~~
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~~~~~~~~~~~~~
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