HT4623 how to update iphone4 from 5.1.1 to 7.0.4 i try itunes wrote that there was  a problem downloading software

i try to update my iphone by the air and then its become to recovery mode i use itunes to update its written there was a problem downloading software
please help me

You cannot downgrade but as modular suggests you may want to restore the phone from your backup. If that still doesn't work then restore as a new phone.

Similar Messages

  • HT4972 I cant update my Ipod to the 5.1.1 version because this appears in the end "There was a problem downloading the software for the ipod. An unknown error occurred (9006). "  Please Help me! please :(

    Please help me .

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    From:
    http://support.apple.com/kb/TS3694#error9006

  • When trying to upload pictures from my camera I get this message although I have uploaded from the same camera in the pastiPhoto cannot import your photos because there was a problem downloading an image.

    When trying to upload pictures from my camera I get this message although I have uploaded from the same camera in the past, "iPhoto cannot import your photos because there was a problem downloading an image."

    Can you access the images with Image Capture (in your Applications Folder) ?

  • When i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

    when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

    Hi
    I've got a similar problem.  iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error.  I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified" 
    Any ideas?
    Rick

  • I've iPhone 4s, and I am trying to update it to iOS 5.1 I've downloaded the software from iTunes, but when I click to install it, it says: "There was a problem downloading the software for the iPhone 'Donnbjj1's IPhone'. An unknown error occurred (1480)"

    I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."

    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone.  The network timed out.  What do I do ?

    Am trying to update to 5.0 from 4.2.1 and keep getting an error message "There was a problem downloading for iphone.  The network timed out.  What do I do ?

    This is asked and answered many times each day.  The forum search bar is on the right side of this page.
    Disable your firewall/security software and try again.

  • Hi, I am trying to update an iPhone 4 from iOS 4.3.3 to iOS 7.0.4, and every time I try to update it comes up with an error message saying that there was a problem because the network connection was reset. Is there any way I can get past this and update?

    The full message said:
    There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
    Make sure your network settings are correct and your network connection is active, or try again later.
    I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
    Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
    Atousa

  • What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
    “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
    Here is my original post explaining what I had already tried:
    “Hi all,
    I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
    I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
    I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
    Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.”
    Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

  • I have been trying to update to iOS 5 and every time I hit update it says, " There was a problem downloading the software for the iPhone. The network connection could not be established."  What do I need to do to update to solve this problem?

    I have been trying to update my iPhone 4 with iOS 5 for about 30 minutes and I keep getting the same thing. It says,"There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to solve this problem?

    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • Error while downgrading from ios6(beta4) to ios5.0.1.. i am getting error "there was a problem downloading the software for the iphone" any idea???

    Hi,
        I tried to downgrade my iphone4s os from ios6 (beta 4) to ios 5.0.1(factory settings).
    but all the time i am getting the following error.
    "there was a problem downloading the software for the iphone "rams's iPhone" "
    pls help me to downgrade my device.
    I am from india, ios6 maps are not at all working for india so i want to go for old version so that i can have google maps.
    Regards
    Ram

    You couldn't go back to 5.0.1 even if you wanted to, it would have to be 5.1.1 but if you had a signed copy of the iOS 6 beta on your iPhone I don't believe you can go back.
    You can try Google to see if you can find a workaround. Despite the map issue, if you are a developer don't you need the Beta on your iPhone?

  • Ipad ios 4.2 update error - "there was a problem downloading the software..

    Hi All -
    Super excited to get 4.2.1 up and running. I had the buggy beta of 4.2 running on my iPad but now when I try to restore my iPad to get the most recent version of 4.2.1 running, I get this error:
    "There was a problem downloading the software for the iPad. The requested resource was not found.
    I've restarted iTunes and the computer and I'm still getting the same error. I've looked for the .ipsw file online but can't seem to find it anywhere. It's not an Apple's Support/Downloads section either.
    Anyone know where to download the new update? I'm dying without Airplay, Airprint and so on not working here.
    Thanks!
    CH

    Hi,
    this should have been addressed by Apple I guess, but luckily we found out the solution in the company. Yesterday all our iPads (with 4.2 beta iOS for dev) stopped working, displayed the Connect to iTunes scrren and throw errors when trying to sync like 'The requested resource was not found' (when tried to Restore) and Error Code: 0xE800005D (when iTunes first just tried to reinstall apps).
    Here is what we did to reanimate all four iPads in the company:
    First you need to enter Recovery mode with the iPad, then recover the iOS software (probably the latest). Here is how to do it:
    1) Fire up iTunes on your computer, and plug in the USB cable in the computer, but not in the iPad!
    2) Do a hard reset, ie. press and hold down Sleep/Wake and Home buttons simultaneously, don't bother with the switch off prompt, just keep pushing the buttons.
    3) When the screen goes blank, but before the Apple logo comes up, release the Sleep/Wake button and quickly plug in the USB into the iPad too. Keep pushing the Home button, until the Recovery mode dialog in iTunes comes up.
    4) Act according to the prompts, and wait for the image to download and extract (can be 10-15 minutes depending on your internet connection, the image is some 550Mb).
    That's it, you can safely restore your apps and other content to your recovered iPad.
    Hope this helps,
    David

  • I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.

    I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.

    Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
    See this Apple article - http://support.apple.com/kb/HT6114
    You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
    Best of luck.

  • I am unable to download all photos to computer.  At a certain photo I get the following message:  IPhoto cannot import your photos because there was a problem downloading an image.  How can I go around this  image

    I am unable to import all photos to IPhoto on computer.  At a certain photo the following message appears:  IPhoto cannot import your photos
    because there was a problem downloading an image.  How can I circumvent this particular image and import all other photos?

    I'm having the same issue.  i have imported everything but the offending photo from my iPhone.  problem is, with over 5000 pics, i have no idea how to find THAT ONE pic that won't import (bc I just get a greyed out pic image - with no data in iPhoto)
    any idea how to get "date taken" info of THAT ONE pic out of iPhoto (or any metadata) so I don't have to search 3 years of pictures?
    and I do apologize for hijacking.

  • My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

    So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything.   Thanks

    There is a backup plan after doing the Restore.  Read this.

  • How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

    How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

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