HT4623 how to update to ios 6.1 when my update software is not working

I have iPhone 4s how to update to ios 6.1 when my update software is not working when I click software updates the gear is turning and there is a message downloading and estimating time remaining but I stays like that for two days now nothing is happening what can I do?

MICHAEL MI IPOD ES 4 Y TAMBIEN QUIERO DESCARGAR IO7 PERO ME MARCA ITUNES QUE EL IO7 ES UN BETTA Y EL 21 DE SEP ITUNES BUSCARA UNA ACTUALIZACIO DE SOFTWARE DE IOS Y EL QUE SIGUE ES EL 6.1.3 Y LUEGO EL 7.0 DESPUES EL IOS X Y DESPUES EL IOS 7.1.2 MI DUDA ES CON CUAL SE VA ACTUALIZAR MI IPOD4 EL 21 DE SEPTIEMBRE

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