HT4623 I am doing the IOS 7.02 update to address security. THe IPAD is now asking me to plug in to ITunes. When I do this, my MAC is saying that the IPAD is in recovery mode and my data will be lost.  What happened?!!

I was doing the IOS 7.0.2 update to address security. The IPad is now telling me to plug in to Itunes. When I do so, my MAC is saying the IPad is in recovery mode and my data will be lost. What happened?!!  How do i fix?

Something went wrong with the update and you are in Recovery Mode.
Follow the instructions below to recover your iPad.
http://support.apple.com/kb/ht4097

Similar Messages

  • I forgot my password and am trying to reset my ipod,but it won't work. It says that my ipod is in recovery mode and that I must restore it. I click ok, and then restore, and then restore and update. then it says contacting ipod software update server and

    I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • It says that my iphone is in recovery mode and needs to restore. (it is an ipod touch)

    It says that my iphone is in recovery mode and i need to restore it, but it isan ipod touch. I cannot restore it because itunes is telling me that the software for the iphone is not currently available. Do I download the software for an iphone?

    this happened to me a while ago and im not sure wht to do

  • When i put my iphone on charge or try to turn it on it says connect to itunes when i do that it says that my phone is in recovery mode and needs to be restored!

    Someone please help me, i really dont want to restore my iphone as i have really important things on it, the phone has not been backed up in a long while..
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    Thank you

    Hey saandyy,
    Thanks for using Apple Support Communities.
    You can try to restart the iPhone to exit recovery mode.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Have a nice day,
    Mario

  • TS1363 My Itunes says that my Ipod is in recovery mode and needs to be restored but then it doesn't restore because of an error 1600! What do I do?

    Help me please!

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    http://support.apple.com/kb/TS3694#error1601

  • HT4623 i restored my ipod but it keeps telling me that my ipod is in recovery mode and to restore it again.

    I restored my ipod touch but when i connect it with itunes it hkeeps saying that my ipod is on recovery mode and have to restore it again. What should i do?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • After I tried to update my ipod to iOS 5, my ipod screen turned to the screen of the cherger cord pointing to the iTunes symbol. when I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes  and i did download t

    After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.

    Just what do you not understand?
    Did you try:
    Try to restore from another known-good computer and network.
    Error 3014
    This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPod touch is stuck in recovery mode and my lock button is broken what do I do

    My iPod touch is stuck in recovery mode and my lock button is broken what do I do?

    What happens when you connect to computer and restore via iTunes?
    iTunes: Restoring iOS software
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

    My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

    Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

  • TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

    I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

    If the backup is corrupt, there is nothing that can be done.
    For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore?  iPhones are not intended as sole storage of any media.

  • Connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution

    connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution

    No it's not true.  It's one big practical joke being played on you by Apple.

  • I bought Adobe CS5.5 Design Standard. Acrobat Pro X is there included. But when I want to start it, it says that the serial number is invalid.  Like a test version which is finished. What do I have to do?

    I bought Adobe CS5.5 Design Standard. Acrobat Pro X is there included. But when I want to start it, it says that the serial number is invalid.  Like a test version which is finished. What do I have to do?

    Refer to this:
    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • TS1702 i have purchaced many apps from the app store, and now after updating my phone to iOS 6, the apps sitting in my library in iTunes wont transfer to my phone anymore? Says that the apps can not be found. The appstore says i have no bought apps either

    I have previously bout about 30-40 apps from the app store. After a recent update to the newest version of iOS (and a reset back to factory standards), i find that i cant put any of the apps from my iTunes library, back onto my phone!? When i try, it says that the apps location cant be found!?  I tried going into the app store and in the app section going into 'Purchaces', in the hope that i could just re-install them from there (because i have already paid for them), but in there, it tells me that there are NO apps in my purchaces list!?  This is quite concerning because i have spent quite a bit of money on these apps, that now seem to be un-usable?!   Ican still put all my music on my phone through iTunes liuke normal, but Podcasts are doing the same thing as the apps?! Can someone please help me, or suggest what to do because im really getting frustrated.  I really like my iPhone, but if this is what is going to keep happening, i think ill change to an Android phone. . . . .

    Thanks too all the people who responded. . . . (noone)
    Got it sorted though. Seems that Apple has issues with multiple apple id's.
    Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
    Even after that it was extremely hard to get my apps back on my PC.
    If anyone else has the same problem. . . .email Apple. Cya.

  • HT201210 I downloaded the latest update to itunes.  I am now getting a message that my ipod is on recovery mode and needs to be restored.  When I click to restore, it says it does not recognize the device.

    I downloaded the latest version of itunes.  I am now getting the message that my ipod is in recovery and needs to be restored.  When I click to restore, it says it does not recognize this device.  Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon.  All was working fine before the download!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have an SD card that my husband uses for a trail camera. The camera does not have a delete function for the pics, so I put the SD card in our MAC and we can view the pics but when I go to delete them it says that the files cant be deleted. What can i do

    My husband has an SD card he  uses for his trail camera. We put it in our mac book pro and can look at the pictures but when I go to move them to the trash it tells me that the files can't be moved to the trash because they cant be deleted. I have Nikon camera software on my mac and it pics up and asks if you want to import the pics and if you want them deleted from the devices afterwards. I tried that but I get a message afterwards that says that some files were not able to be deleted. When I go to check, none of them were deleted. How can I clean of the SD Card? I do have a camera I could stick it in, it would just be nice to know how to do it from my mac. Also, the files are jpg. if that matters.

    AFAIK cameras offer their own built-in format utility for inserted SD cards.  You should use that.  Otherwise, refer to the manual that came with your camera to determine precisely how your SD cards need to be formatted to work properly.  Personally, I'd suggest Partition Scheme: MBR, and Filesystem: FAT32.
    Try to limit the number of formats you perform on the SD cards, though, as you're reducing their lifespan.  I believe formatting causes re-writes to a portion of the SD card that has fewer read/write cycles than the rest of the card as a whole.

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