HT4623 I am not able to power on my iphone 5.  How do I get it to turn on?

I am not able to power on my iphone 5.  How do I get it to turn on?

Morning mrude88,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best of luck,
Mario

Similar Messages

  • HT4623 i lost my app store app on my iPhone 4 how can i get it back?

    I also tried to reset the phone but it is asking me to put a password and i do not have one. I can realy use some help here helo helo any one here.

    The App Store is a default iOS app and cannot be deleted. You should search for it. Perhaps you have moved it. If it is really gone, then you must restore your iPhone.
    Is it asking for a password or a passcode? If the latter:
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • MOV files are not able to be synced into iPhone.

    Hi, there,
    Here is how I get this problem.
    I took the video on the iPhone 4, imported in Image Capture into a MacBook, so now in MacBook it is like IMG_xxxx.MOV.
    Now move this file into a Windows XP, where I sync my personal stuff is. So in iTune, under the Pictures tab, Include Video was checked, and after sync, the error message says:
    some video items were not copied into iPhone because these videos are not able to play on this iPhone.
    it was sync ok before, after I turned on iTuen and upgrade to 10.5.3.3 today, iTune for Windows.
    but the funny thing is, that MOV file was initially generated on this iPhone, how come it says it can not be playback on this iPhone?
    my iPhone is iPhone4, 5.0.1
    any suggestion/idea?
    Thanks a lot!

    Reinstall InDesign...

  • Im trying to download pandora radio on my ipad 2 and it says it is not able can somebody tell me where or how can i download it

    Im trying to download pandora radio on my ipad 2 and it says it is not able can somebody tell me where or how can i download it

    I assume you're trying to download from the App Store, right? This is the only way it can be installed on your iPad. What is the exact error message you're getting?
    Try rebooting your iPad and attempting to download Pandora again:
    To reboot your iPad, hold down the sleep/wake button and the home button simultaneously until the screen goes black and the Apple logo appears. If, during this process, a slider appears on the screen to power it off, ignore it and keep holding the buttons down.

  • I do not have a Mac but I want to give a software program for a Mac as a gift. I am not able to access the Mac store. Do I just get an iTunes card?

    I do not have a Mac but I want to give a software program for a Mac as a gift. I am not able to access the Mac store. Do I just get an iTunes card?

    "Gift Card" is sometimes called a tacky gift, but if it allows the other person to get whatever they want it works.
    Besides, anything purchased through App Store is usually "All Sales Final", so I think iTunes card is a good idea.

  • Help iPhone 4 "Power Button doesn't work", how can I get repair it and how much will cost, want to keep same phone everything works fine not power button. :(

    My iPhone 4 power button doesn't work, how can I get repair it and how much will cost, want to keep same phone everything works fine not power button not working unable used my phone. My warranty is Expired how much will cost to put it on my phone plan? Thanks!

    Hi Julio,
    Here's a link for your question:
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Cheers,
    GB

  • Not able to save photos on iPhone 5, which has been taken by iPhone 5 camera.

    Not able to save photos on iPhone 5, which has been taken by iPhone 5 camera.

    Hi, I have a 32 gb I phone 5 which has 25GB space remaining and I tried doing a reset but the photos still keep disappearing. Advise another solution...............

  • I used my friend itune to transfer songs to my iphone 4 but when i am using itunes from my laptop i am not able to tranfer songs to iphone.. but from my friends laptop is working.. why and what need to do ?

    I used my friend itune to transfer songs to my iphone 4 but when i am using itunes from my laptop i am not able to tranfer songs to iphone.. .. why and what need to do ?

    I would suggest that join your iphone with iTunes and do not sync. Than in your info window of iTunes uncheck auto sync of songs and videos. Check Mark for manual selection of songs. Also uncheck sync of songs window. After this sync your iphone and manually copy your songs from your iphone through itune by opening music under your iphone icon in the left status bar and copy to your laptop music folder. I think it would help out.  I did same for myself. Try out. TC

  • HT3702 I'm not able to purchase anything on games. How do I fix it?

    I'm not able to purchase anything on games. How do I fix it?

    What happens when you try ? You have in-app purchases (Settings > General > Restrictions > In-App Purchases) turned 'on' ?  If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I have bought a iphone 5s and i am not able to send pictures to android user. how do i change settings in my phone so i can do that.

    I have bought a iphone 5s and i am not able to send pictures to android user. how do i change settings in my phone so i can do that.

    If you are talking about sending photos via messaging then:
    Have you turned on MMS Messaging in Settings?
    See Settings > Messages > MMS Messaging and turn this ON.

  • I am not able to configure settings the helpdesk properly.How can it be done?

    i am not able to configure settings  the helpdesk properly.How can it be done?
    This topic first appeared in the Spiceworks Community

    i am not able to configure settings  the helpdesk properly.How can it be done?
    This topic first appeared in the Spiceworks Community

  • I am not able to update ios 5 to my iphone4, i am getting the error code 3259. i have trouble shooted my computer, but again i am getting the same problem. i tried more than 5 times

    i am not able to update ios 5 to my iphone4, i am getting the error code 3259. i have trouble shooted my computer, but again i am getting the same problem. i tried more than 5 times

    Try updating via iTunes.

  • HT4907 am not able to login to my iphone 5s using my apple id. i can find the phone listed under my devices in my i cloud login page

    am not able to login to my iphone 5s using my apple id. i can find the phone listed under my devices in my i cloud login page

    You need at least 50 MB of free space in order to back up to iCloud.  Rather than backing up, have you tried importing the photos to your computer and deleting them from the camera roll as explained here: http://support.apple.com/kb/HT4083?

  • Hi Guys, suddenly I am not able to hear on my iphone 3GS whenever I receive a incoming call(it's very hard to hear wat the other people us saying)

    Hi Guys, suddenly I am not able to hear on my iphone 3GS whenever I receive a incoming call(it's very hard to hear wat the other people is saying)

    I had my GENIUS appointment today. They did a couple of tests by plugging my iPhone into a macbook and both came back without showing problem. However as the genius was working with my phone he ran into the same problem with 3G and I had taken some screen shots showing full signal strength but unable to make a call, failure to send mms, and internet unable to connect, so he switched out my phone for a new one as I am still under warranty for another 3 months.
    Make sure you backup your data and restore your phone as a new phone before going in to see a Genius, otherwise they may choose to try that process first and do some diagnotistic tests before being able to switch it out, and that can take up to 4 days.
    Best guess by the Genius was that it was a hardware problem with the internal cellular antenna. He also recommended I get a new (free) SIM card from AT&T which I did (kiosk was in same mall)
    So bottom line...if your 3G is messed up, make an appointment with Apple Genius. Thanks to all who tried to help, but mostly thank you apple Genius for great customer service.

  • HT4623 When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone.  So, I now have an iPhone without the iTunes App.  All other apps are on my iPhone.  How do I get back my iTunes App, so I can continue buying music an

    When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone.  So, I now have an iPhone without the iTunes App.  All other apps are on my iPhone.  How do I get back my iTunes App, so I can continue buying music and flix?

    Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
    Regards.

Maybe you are looking for

  • Separate CSS files for Differenct Applications in the Same Workspace

    I am working in APEX 4.0, using Theme 4 (Topaz), primarily with the region template "Top Bar." The application I am working on has gotten so large that I decided to break it into two applications. So I copied the original application and then deleted

  • Problem in query

    hi i have a table with the column emp_no,sr_name,supervisor_name,supervisor_id. all fields contains values except supervisor_id. i ned to write the code to fill the supervisor_id. the logic is ,check the supervisor name with sr_name, if the superviso

  • Regarding rounding off for amount

    dear all, can anybody tell me how to round off the amount which is printing in decimals.. i want to round off the final amount in script..print form. thx in adv. jigar

  • IPad has musc I lost from iTunes on my Mac.  Can I rescue?

    Of course I did something dumb... I lost the files from my Mac iTunes Library. I then noticed that I had the songs on my iPad. But, I cannot find a way (even searching these forums) to retrieve the music from the iPad back to my Mac. Why is this? I f

  • "This file cannot be found" error.

    Folks: I have a user who all of a sudden yesterday started getting an error message every time he tried to open any PDF:  "There was an error opening this document.  This file cannot be found."  The file CAN be opened using Windows 8's PDF viewer.  I