HT4623 I am stuck at the rescue email screen?

I am stuck at the rescue email screen?

I turned my phone off and turned it back on, I went through the whole process again of setting my phone up and it worked

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HT201210 I downloaded iOS 7.0 on my 4s and it makes you set your phone up. I am doing that now, but am stuck at the "Rescue Email" I put in an email and hit Next and it does nothing! HELP

I downloaded iOS 7.0 and it makes you set your phone up. I am doing that now, but am stuck at the "Rescue Email" I put in an email and hit Next and it does nothing! HELP

I turned my phone off and turned it back on, I went through the whole process again of setting my phone up and it worked

HT4623 my phone is frozen on the rescue email screen while resetting password

My phone is frozen on the Rescue email screen while resetting password

skysandsyd wrote:
... my iphone froze on the plug in screen.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen. I entered emails as well as opted out. I have gone back, but Apple ID Security insists I add security questions and mail. HELP!

Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that. If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.

HT4623 i cant get past the resuce email screen during the upgrade

i cant get past the resuce email screen during the upgrade

Hello DionSimmons,
The following article provides information and troubleshooting steps that can help get your iPhone activated.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Allen

HT4623 I cant get past the rescue email on the upgrade

I am stuck please help

Same problem, its tabled multiple times in this email as usual Apple has decided to ignore the issue - la la la nothing could possible be wrong if Apple did it.

HT4623 at the "Rescue Email" prompt I hit next and it doesn't do anything?

I am trying to update to the iOS7 but when I am at the "Rescue Email" prompt and I hit the next it doesn't do anything, now what do I do?

restart your iphone (turn off and back on again) worked for me

HT4623 While updating to IOS7 i cannot get past the rescue email page when I reset my Apple ID password. what do I do?

While updating to IOS7, I reset my Apple ID password, but now I can't get past the recovey email screen. Any suggestions?

Power your phone off and restart it. It worked for me!

HT4623 I am trying to update my iphone to iOS 7 and it seems to be stuck on the rescuse email. I type in an email and hit next and nothing happens... I try to exit out and it only gives me an option for an emergency call.. I've been stuck for 25 min now

How do I get past the Rescuse email screen? I've been on it over 25 minutes now and it won't let me go forward

Ja... auf alle mögliche Art und Weise... auch mit Hilfe vom Telefon-Support...
Am Ende hat jetzt doch nur geholfen, dass mir meine Kollegin ihr MacBook geliehen hat - darauf konnte ich mein iPhone wiederherstellen - das seltsame ist nur .- ich hab dann auch gleich mein iPad auf iOS 7 akutalisiert (wo ich den Hilfsrechner schonmal da hab *ggg*) - hab's aber erst mit meinem Windows Vista probiert - DA hat es einwandfrei funktioniert... vielleicht war das Update für's iPad (immerhin knapp 20 MB weniger) grad noch klein genug für meine alte, lahme Windows-Gurke? Oder das MacBook nebendran hat es eingeschüchtert?
Keine Ahnung! Werde mir demnächst ein Apple-PC kaufen - das war eh geplant...
Trotzdem Danke an alle, die mir helfen wollten!
LG
Lörchen

HT201363 I don't remember the answers too my security questions, and the rescue email address is no longer active, is there any other way to reset the security questions?

I added a voucher to my account and now i cannot spend the money on it as it asks me to answer security questions, i have not used the iTunes store in many months and so i have no idea what the answers are to them. And the rescue email i setup is no longer an account I use so i cannot acces it to reset the questions, am i stuck or is there a solution?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86477)

I am stuck in adding rescue email after downloading iOS7

On setting up iOS7 and answering all the questions, I am not stuck in adding Rescue email. It won't recognize the next button. Any ideas? Any help?

Hi Imw7996,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Judy

My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

I need to reset my security questions but when I send an email to the rescue email it doesn't get to me its the wrong email. help?

iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154)

I have lost my old itunes account as it had an gmail address which has been deleted by google, the rescue email address is also no longer valid

i am unable to locate my old itunes account. I save music from my own collection and purchased tracks from itunes. i believe the account was using an old gmail account which has been deleted by google as it was inactive for a period of time. the rescue email address is also not obsolete. Is there anyway of tracking down my old account either by creditcard number or home address? i have not been able to get music on any of my devices, ipad 2 or my iphone 5. really need some help as this has been like it for several months.. probably a couple of years if i thnk about it.

Welcome to the Apple Community.
The following article(s) may help you.
Look up your old and forgotten Apple ID

HT5312 Can't reset security questions because the rescue email is no longer active... Help?

When I open my iTunes it says I need to verify my identity by answering my security questions. I forgot the answers and the rescue email is no longer active. What do I do?

You need to click the links in the order I described in order to reach the contact page. Alternatively, click here, phone them, and ask for the Account Security team.
(88105)

HT4623 I am stuck at the rescue email screen?

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