HT4623 I am trying to update my iPad but it tells me I a, not connected to the Internet...although obviously I am

I am trying to update my iPad but it keeps telling me that i am not connected to the Internet...obviously I am.  What am I doing wrong?

There are countless posts about this.  There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

Similar Messages

  • HT1911 what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.

    what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.

    You cannot use the iTunes Store of any country other than one one in which you live and have a payment method. If the Sound Cloud app is no longer available in your country's iTunes Store, then that app will not be available to you. Contact the developer and ask if they have any plans to re-release it in your country; it may have been removed due to a problem or pending update and will be reinstated at some point.
    Regards.

  • I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

    I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

    Try:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    Next, try doing a manual install/update using the instructions here:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

  • My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

    My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1492 When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

    When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

    If you're really using iTunes 7.0 you are very far behind the current version - maybe it is trying to connect to a decomissioned server.  In fact I am kind of surprised it will run on a Macbook Air.  Are you sure you are running iTunes 7?

  • HT1222 Can't download iOS6.1 to iPad b/c msg says I'm not connected to the internet when I am. Any suggestions?

    Can't download iOS6.1 to iPad b/c msg says I'm not connected to the internet when I am. Any suggestions?

    Where do you live? I live in Abu Dhabi, in the UAE. I’m wondering if this problem is related to the internet service provider here – Etisalat is its name. I tried one proxy, but it doesn't work.

  • I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

    I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

    Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

  • HT1338 My software update tells me I'm not connected to the internet... if that's true how am I able to ask this question?... Can anyone tell me what's going on?

    I can't update my software because software update tells me I'm not connected to the internet... if that's true how am I able to ask this question?... Can anyone tell me what's going on and what I need to do to correct this?

    If you have a slow connection speed, update will not download.
    Are you using broadband and are you close to the modem?

  • I can't download the current update, message says I am not connected to the internet although I am.

    I can't download the current update, message says I am not connected to the internet although I am.

    Assuming that you're not in a country that restricts or censors internet access, or connected to a LAN that does so (i.e. some dormatory and office systems):
    1. Reset the phone (no data loss): Press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
    2. Settings > General > Reset > Reset Network Settings
    3. Disable WiFi and update using cell data network.

  • I can't deregistar my kindle app for the iPad, it keeps telling me I am not connected to the internet when I am

    I can't deregistar my kindle app for the iPad, it keeps telling me I am not connected to the internet when I am fully connected

    iPad.  It deleted all my books, but not the account info.  It keeps saying the sync failed too. 

  • I'm trying to update my iPad but it's telling me to not enought storage and saids manage storage I do that but no change

    I'm trying to update my iPad but it's telling me not enough space manage storage I think I'm doing it wrong because it's not changing

    Open the Settings app & select General. How much Available space do you have?
    You may have to delete some files (videos) to obtain more space.
     Cheers, Tom

  • HT4623 I am trying to update my phone but it tells me I don't have enough storage.  I have deleted almost all of my apps and purchased 15GB more storage and it still tells me that I don't have enough storage?

    I am trying to update my phone, but it tells me that I don't have enough storage.  I have deleted almost all of my apps and purchased 15GB more storage, but it still tells me that I don't have enough storage?

    Connect to iTune and "Check for Update" (tap to enalrge image)

  • I am trying to update my I tunes but it is saying I am not connected to the internet even though I am?

    I am trying to update my itunes but it is saying i cannot access the itunes server because my computer is not connected to the internet. But it is?? I also cannot access the itunes store for the same reason? I can access it directly from my iphone but not from my PC.

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • I just purchased the ipad I have an itunes account but it tells me I am not connected to the itunes store. can anyone tell me whats wrong

    I have just purchased the ipad and trying to log onto itunes and it tells me I am not connected .  i typed in my apple sign on and it states cannot connect to itunes store. Can anyone tell me whats wrong?

    I'm sort of confused by your response. Did your iPad start up? If I DO understand - you are frozen on the sign in setting for the Store?
    Try this - force quit the settings app.
    Force quit the app by holding down on the sleep button until the red slider appears. Let go of the sleep button and then hold down on the home button until the app quits. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • I can access the internet and itunes store buy when I click check for updates it tells me I am not connected to the internet

    when I try to check for software updates for my iphone through itunes it tells me it can't because I am not connected to the internet even though I can access the itunes store.  Any ideas?

    Refer this article:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814

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