HT4623 I am trying to update my iphone 4s and get an error message not connected to internet
I am trying to update my iphone 4S and get an error message that I am not connected to the internet
Okay, so connect.
Either via Wi-Fi or enable Cellular Data in settings.
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1015 ? I'm trying to update my iPhone 3 and get this error message. The phone belonged to my wife, and I'm trying to restore it to factory settings as new owner. Any ideas?
Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
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I am trying to update iso 7.0 and get the following message; iso 7.0 failed verification because you are no longer connected to the Internet . But I am???
Hey NinaChall,
Thanks for the question. I understand you are experiencing issues updating to iOS 7. It may be best to complete the update utilizing iTunes:
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Update your device using iTunes
1. Ensure that you're using the latest version of iTunes.
2. Connect your device to your computer using the included USB cable.
3. After iTunes opens, select your device when it appears in iTunes under Devices.
4. Click "Check for Update" in the Summary pane to check for available updates.
5. If an update is available, iTunes prompts you to download and install the update. Do not disconnect your device until the update has finished.
Thanks,
Matt M. -
trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?
Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
Hello,
When I am trying to restore my iphone I a getting an error message that reads, " The iPhone "iPhone" could not be restored. An unknown error occurred (2001)."
What does that error message mean?
v/r,
A Concerned customerGoogle is your friend.
http://support.apple.com/kb/ts3694#error2001
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service. -
Tried to change my billing info and got an error message 413.
How about supplying a phone number and a real person instead of the inpersonal online activity that apparently does not work.Hello Dennis,
please give us feedback, whether you had been successful. If not, maybe we can interest a qualified and educated employee of Adobe's staff.
Nevertheless I normally I would use Contact Customer Care = http://helpx.adobe.com/contact.html, by clicking through the headlines.
If none of the conditions is fulfilled, and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter -
When I try to update my ipad with the latest software, I get an error message saying that the internet timed out. What can I do?
The update file is around 700 megs so if you're on a slow connection it does time out. You can also look into your anti virus software or firewall, it might be blocking the file. Also if you're trying to download it over 3G it won't work. There's a 20 meg cap on all 3G downloads.
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I am trying to buy more iCloud memory and get an error message
I am trying to buy more iCloud memory and get an error message
What does the error message say?
Cheers, Tom -
I Keep trying to install the new 8.0.1 to my iPhone 5s but keeps saying I'm not connected to the Internet.
Apple has pulled the iOS 8.0.1 update due to problems.
They will release it's replacement, iOS 8.0.2 "in the next few days".
Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it's ready in the next few days. -
I went to my iTunes on my computer to update it that way and iTunes does not show the new update.
The servers are getting slammed by millions of people wanting to upgrade.. just give it some time, and soon enough you'll have your upgrade.
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Trying to update to the new IOS 6. However it goes through then comes back with the " The user "x" does not have permission to update this iphone?"
Any ideas!?
Thanks
JamesIm having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ?????? -
I was trying to update my software to on my phone and it would not let me do so sending me a message to restore my phone before I can complete an update so I did this but it would not complete the restore and was sent another message stating that my phone is already in recovery mode and a restore needs to be completed before I can update any software. I have tried this four times now and my phone screen is stuck with the Itunes symbol on it along with a picture of the plug. It will not let me eject or do absolutely anything. I cannot use my phone at all. I have even tried to shut it down and turn it back on which still did not help.
and error code or the exact msg would help
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I am trying to update my iPad but it keeps telling me that i am not connected to the Internet...obviously I am. What am I doing wrong?
There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device. -
I have just installed itune on a windows 8 OS and am am trying to sync my iphone but it cannot import photos and come up with the error message "you do not have enough access privileges for this operation"
Hey there Opal4,
It sounds like you are unable to use iTunes due to this error message about not having enough access privileges. According to the following article you may need to change the permissions on the file directly:
These messages occur if permissions are incorrect on your designated music folder or on a folder inside your designated music folder. Permissions are settings that determine who can read, write to, or execute a file or folder on your computer. Every file and folder on your hard disk has an associated set of permissions.
Example: If permissions are correct on your Music folder, but incorrect on the U2 folder inside your Music folder, you would be able to add other music to your iTunes library, but not that new U2 album.
Windows XP:
How to set, view, change, or remove file and folder permissions in Windows XP
From: Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Thank you for using Apple Support Communities.
Regards,
Sterling -
When trying to update my Airport Express firmware I get an message that an error occured and it can't update.
most likey.Here is the new article apple has on it http://support.apple.com/kb/TS5376
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