HT4623 I am trying to update my Iphone5 and it is stuck on the screen, RESCUE EMAIL. It won't let me hit next, help
I am trying to update my Iphone and it is stuck on the page that says RESCUE EMAIL. It won't let me hit next?!
Payment problem
1. Check if your form of payment is acceptable
http://support.apple.com/kb/HT5552
2. Check credit card number
3. Check security code
4. Billing Address must be the same as credit card
5. Check expiry date
6. Make sure you have sufficient fund
Similar Messages
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I am trying to update my phone and it is stuck on the itunes stage
i am trying to update my phone and it is stuck on the itunes stage
I have the same problem. Did you get a solution?
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I AM TRYING TO UPDATE MY IPHONE4 AND WHEN I GO INTO THE SOFTWARE UPDATE IT WONT LOAD ANYTHING. IT JUST SAYS CHECKING FOR UPDATE
The update servers are still under pretty heavy load, so it's possible it's nothing on your end. Are you trying to do it over the air or through iTunes?
= L.I. -
HT4623 I am trying to update my phone, but it is stuck on the terms...
I am trying to update my phone, but it is stuck on terms and conditions. I press agree and it just stays on that page no matter what I do.
Any suggestions?Hi, Yvonzabeth.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Cheers,
Jason H. -
I tried to update my iPhone 5 and it went straight to. Black screen when a power cord and an arrow pointing to itunes. I googled what to do Nd it says to plug it into itunes on your computer but I no longer own a computer. I HAVE to have my phone for work and am not happy In the least with the help I've revived from Apple. I need help ASAP.
There is nothing that you can do except do what the phone is asking you to do and plug it into a computer to update it with iTunes.
I think Apple would have given you the same response too because there is nothing else that you can do - there is no other way to update the phone except by plugging it into a computer and using iTunes.
There is nothing we can do if you don't like the answers you are getting, but there is nothing else to do and it is hardly Apple's fault if you don't own a computer any longer. Unfortunely you need a computer for this, so there is really no work aounrd. -
I just updated my ipod and now im stuck on the screen that has the itunes sign on it what do I do
I downloaded the new update but im stuck on this screen that has the ipod charger pointing to the itunes icon i dont know what to do
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work
Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.
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Just updated to ios6, tried to update an app and now its stuck "waiting". Like that for 24 hours, mail is OK, web browsing OK but cannot unblock the apps thing. any ideas?
Try update using iTune (Check for Update; see bottom right)
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/52351097ee11e908a25 cdaa4c9483fdd_zpsbaeae828.jpg -
Recent Apple TV update my Apps and wording are going off the screen, why is that?
What is the fix on thie newest Apple TV update? Apps and wording are showing off the screen!
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
1. Restart the Apple TV (Settings > General > Restart).
2. Restart the Apple TV by removing ALL the cables for 30 seconds.
3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
5. Restore the Apple TV (Settings > General > Reset > Restore) -
i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I'm trying to update my iPhone and I go to ``settings'' then ``general'' and at that point I should see ``software update.'' But it's simply not there, that line does not exist in my phone. What can I do?
This featue is only available on iphone running ios 5 or later.
Update as you always have, via itunes.
Read the article you linked. the entire article, not just the first part.
iOS: How to update your iPhone, iPad, or iPod touch -
Why is my itunes trying to update my iphone and its not connected to the computer?
This would be more for the technical side of the house, but why would the system try to update my iPhone and its not connected to the computer? is there a bug in the system?
Update or sync?
As of iOS 5 updates and sync can be done wirelessly, over Wi-Fi. -
My time and date is stuck but the current time is overlapping the old date. I tried turning it off:(
For how long? The update process takes time.
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My ipod 4th generation is stuck on recovery mode and is stuck on the screen that says to connect to the itunes store. I already tried using a non-damaged cable and connecting it to itunes, but the ipod is not showing up as a device on my computer or on itunes. I cant fix the recovery screen until i can coinnect it to itunes... so does someone have any suggestions?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my i phone 4 is stuck with the apple logo on the front screen. i tried turning off but its frozen. this happened when i was doing the most current up date and an error message popped up. please help.
Laci1. Try forcing reboot by holding down the home button and power/sleep button at the same time until the screen restarts.
-- IF THAT FAILS --
Let the phone battery drain.
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