HT4623 i am trying to update the os for an iphone 3???
i am trying to update the os for an iphone 3
If you are running ios 4.2.1 and are on a iphone 3g, then your at the end of the road for updates and would have to upgrade your phone to a newer phone in order to get the latest ios.
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I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.
Then put a SIM in. You cannot activate an iPhone without a compatible Sim.
If your iPhone was hacked/jailbroken the update restore the lock. -
Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?
You turned off all firewall and antivirus ? You could try downloading the update via a browser - what device are your trying to download the update for ? If it's an iPhone 4 :
GSM / sim card model
CDMA model
Then in iTunes press and hold the shift key on Windows when clicking the Check For Updates button which should let you navigate to the downloaded file -
I've tried to update the latest version however I've been without a phone for a day as it seems to be stuck on an iTunes logo. I've tried updating via iTunes inc updating latest version but my phone still won't reset. Any ideas? Please help
See Here > http://support.apple.com/kb/HT1808
If using Windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
EMPJ wrote:
Spends 3 hours downloading latest software then says unable to restore
If the issue persists, take the Device to any Apple Store for evaluation. Be sure to make an appointment first. -
Recently I wanted to upgrade the IOS for my iphone 4 following the guidelines closely with my friend's help. Unfortunately, we are unable to do so. I felt disappointed as I am looking forward to installing Apps, WeChat, Whats App, etc. I have bought it 2 years ago. I have read the FAQ, mine is the same as many other complaints as in the Settings-General, no "Software Update" appear but we have follow step by step but failed to do so.
My friend suggested me to visit Apple Store in Kuala Lumpur, Malaysia. I just wonder if this problem can be solved. Kindly advise.
Thanking you in advance.
Regards/Michelle GeeYou are following the wrong guidelines. The Software Update option was not introduced until a later version. You need to connect to iTunes to update if you currently have iOS 4 or earlier.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/updating- ios#itunes -
I tried to update to the latest software for the iPhone 4 today, May 16th. After removing the software, I received an error message from iTunes and now my phone has no software and useless for everything including a phone call. I immediately went to Restore it to my last saved version and 4 hours later, I still have "iTunes is restoring the software on this iPhone. I am frustrated beyond belief as this happend twice when I had a 3G. Does anyone know how long it should take for a Restore on an iPhone 4 16 gb? Or if there is a fix for this? I'm about to throw away the phone and give up on iPhones forever. Thanks for any help you can give.
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
Trying to update the software for my iphone4 to the 4.3.2 version?
I'm trying to upgrade the software on my iPhone4 to the newer 4.3.2 software version, when selecting to upgrade it prompts: "there are purchased items on the iphone that have not been transferred to your itunes library. you should transfer these items to your itunes library". how do i transfer the items to the itunes library? i'm new at this and need help!!
With your phone connected, iTunes running, without syncing: File>Transfer Purchases.
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TS3694 errorcode 11 appears when I was trying to upgrade the software for my iPhone 3GS
While the upgrade to ios6 went on smoothly for my iPhone 4 and my iPads, while upgrading the iPhone 3GS, I came across this error message. Can some one help me how to get this sorted out ?Now the phone shows that I should connect it to my computer through USB although it remains connected and the error message comes only after the phone is connected and it tries to extract the software and update.
regards
RaoHow EXACTLY was it "unlocked"?
ONLY the carrier it is locked to can authorize unlocking it. Anything else is a hack.
If it was hacked/jailbroken to unlock it, you can't get help here per the terms of service. It is most likely now bricked. -
Help
This feature is only available on devices running ios 5 or later.
You will need to update via itunes.
iOS: How to update your iPhone, iPad, or iPod touch - Support - Apple -
I followed these directions posted by Pilates-Contrology. His/her tips seemed to work for everyone else.
Any ideas?
Did you try this? Found this in several places and it works for me
1. Quit iTunes.
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
4. Reboot your machine.
5. Restart iTunes.
Did you try this? Found this in several places and it works for me
1. Quit iTunes.
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
4. Reboot your machine.
5. Restart iTunes.Oddly, I've now fiddled with it a bit more, and I can manage to get the Apple logo up for a short time, but if I let go of the hold button it cuts out again.
If I continue to hold it, the logo turns into connect to iTunes. I do this, no response from iTunes. -
Looking for help to update the certificate for my Exchange Email Account...
I'm trying to update the certificate for my Exchange Email Account...Dell had me delete the account, install the new certificate on my phone, and set up the email again...But it still won't work and acts like it can't find/use the new cert. Any suggestions besides a hard resest of the phone?
That's a great question, LSchmitz!
Is the e-mail account on your cell phone? Which device? If its on your phone, an Exchange e-mail, may need to be provisioned/ set up by your employer/ IT department.
VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???
Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card. -
I am trying to update the software on my ipod touch first generation but their is no software update option. What do I do to update my software so I can download more stuff?
Click here and follow the instructions. It can't be updated past 3.1.3.
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