HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?
I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?
Ask previous owner to remove his device from account
http://support.apple.com/kb/TS4515
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I have both an i-Phone 4 and a classic i-Pod. I want to download Japanese music on I-Tunes, but it won't let me because they I have an American account. I cannot get a Japanese credit card because I am a foreigner, I would still like to use my American card.
Is there any way to get Japanese artists and songs, without deleting my I-Tunes account for America?
Thank you,
SeritaTo Change the country iTunes store click on the flag at the bottom and click on the flag for your country.
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MY HUSBAND AND I SHARED THE SAME EMAIL ADDRESS, AT THAT TIME I HAD DOWNLOADED MUSIC TO MY PHONE. I GOT MY OWN EMAIL ADDRESS AND ADDED THAT EMAIL TO THE ORIGINAL ACCOUNT, WHICH ORIGINATED WITH MY HUSBANDS EMAIL.
HOW CAN I GET THE MUSIC DOWNLOADED TO MY IPHONE.nshepley wrote:
I GOT MY OWN EMAIL ADDRESS AND ADDED THAT EMAIL TO THE ORIGINAL ACCOUNT, WHICH ORIGINATED WITH MY HUSBANDS EMAIL.
Please turn off your CAPS LOCK!
How did you "add that email to the original account"?
You changed the AppleID to your new email address? -
Finally got around to trying to repair my G4 and after restart it ask me for my password, guess what I forgot my password; as, I haven't used it since it crashed in 2005. How do I get by this obstacle? I tried putting in the serial number, no luck.
Changing or resetting an account password
http://support.apple.com/kb/HT1274?viewlocale=en_US
Changing your administrator password
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh655.html -
I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!
As I said in the other thread that you posted in the other forum, your friend clearly has not restored the iPad correctly. I suggest that you undertake another restore and start again.
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I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!
Welcome to the Apple community.
Given what you've have described, your friend cannot have restored the iPad correctly. You need to decide whether you are willing to delete his contacts manually, or carry out another restore. Personally I think I would go for the restore. -
I don't have my phone anymore and need to get access to my contact list. Is there a way to get into my backed up info from the PC I'm using right now?
You can use another iPhone (or iPad) to restore it too, or you can login to www.icloud.com (assumng you weer using iCloud) and export your contacts from there.
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How do I transfer the songs from my desktop to my iPad using the same iTunes account? I can only sync the other way. Thanks
DaisyDoodle,
The songs on your Shuffle should still be in your iTunes library. That means you should just be able to connect your Nano to the same iTunes library and sync it just as you would with your Shuffle. There is no limit to the number of iPods, iPads, or iPhones you can sync to one computer, iTunes library, or account.
As for preparing the Shuffle for your husband, just restore it via iTunes and then let him sync it to his own iTunes library or if its the same iTunes library, let him configure it to sync only his content.
Here are instructions on how to restore the Shuffle if need be.
http://support.apple.com/kb/ht1481
B-rock -
I upgraded to an iPad2 and recently pulled out my old iPad 1 to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this? Each time I try a different password (trying any that I thought I might have originally used) it times out the tablet for up to an hour before I can try again. Help?
You can restore the device. That is what you have to do if you forget the passcode. You don't have to worry about syncing to your own computer either since you don't want to restore your data - you want to wipe it clean. Read these articles for more instructions
iPad disabled -Wrong Passcode
http://support.apple.com/kb/ht1212
Updating or Restoring
http://support.apple.com/kb/HT1414
Sometimes you may not be able to bypass the passcode at all when you try to restore. You may need to restore by putting the iPad into recovery mode. I have heard from some users that they did not have to do this when they restore after forgetting the passcode - but just in case you need the information, this will help you with that procedure.
Unable to Update or Restore
http://support.apple.com/kb/ht1808 -
my friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?
I have tried plugging it in and holding the sleep/wake button and home button at same time and all it does is gives me the "slide to power off" option. Is there anything I can do??? Please Help!
Message was edited by: Unordinary92Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.
http://support.apple.com/kb/HT5818:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account. -
I bought an iphone4 from a friend and he was using it on orange i have put my o2 sim in the phone and it is saying restricted network with no service any ideas thanks
That is because the phone is locked to the Orange network and an o2 sim card is not going to work with a phone that is locked to Orange.
You either need to purchase an Orange sim card and use that in the phone, or you need to get your friend to contract Orange and get the phone unlocked so that you can use an 02 sim card.
At the moment you will never be able to use the 02 sim card if the phone is locked to Orange. Either use Orange or get the phone unlocked. It is as simple as that. -
I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out. When she first got the ipod touch, we did not need to supply credit card information for her to set up her account. Only now that I entered it for one purchase, I can't remove it. Now my daughter has purchased over $300 in downloads the last two weeks.
You definitely can.
To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free. -
i updated the version to my i phone 4 and deleted my photos and contacts...is there a way to get them back...i am not sure i backed up the data
Contacts are synced with a compatible programme on your computer (Outlook, Windows Contacts, Address book etc) or with a cloud service (iCLoud, Google, Yahoo). Sync your contacts back from wherever you were making the backup of them. If you have not been backing them anywhere, then they are most likely gone.
If you updated the iOS through iTunes and assuming that your photos were present at the time of update and you deleted the photos afterwards; you may try restoring the iPhone from the last backup, provided that you had not synced your iPhone after deleting the photos.
How to restore from a backup:
http://support.apple.com/kb/ht1766 -
I have multiple phones and iPads and all are linked to one iCloud account and one iTunes Account. I want to keep the same iTunes Account so I can share music, etc., however, I want each device to have its own iCloud account. Any help on how I can I do this?
You'll need to create an Apple ID for each device. Use the new Apple ID for FaceTime, iMessage and iCloud on the device. Use the original Apple ID for Settings>iTunes & App Store.
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