HT4623 I can't activate face time or iMessage

I can't activate FaceTime or iMessage even with broadband connection active

Go through the steps here:
http://support.apple.com/kb/TS4268

Similar Messages

  • TS3920 Can not activate face time or iMessage need to check network connection

    Can not activate Face Time or iMessage just get can not sign in please
    check network connection. Have tried everything I have read in past post.
    Please help.

    Hello Nikki
    I have won the battle.
    right let me tell you what  i did and in what order.
    First i restored my Ipad 2 to original factory settings, backing up content so i lost nothig.
    then i reset my router, this caused me a few probs as i am not that computer savvy and i needed netgear to help me re configure my router.
    after a long conversation with apple we came to the conclusion that the passwords were causing the problem.
    i spent time explaining to them that when i originally set up my itunes account and then my mobile me account there were no stipulations regarding numbers and capitals in passwords, hence when i got my IPAD my passwords were not "appropriate" even though they were working fine.
    I decided to reset ALL my passwords associated with I tunes, mobile me and addle ID to the correct requirements which are; at least 8 figures with at least 1 number and a capital.
    I then reset my DNS code on my IPAD to 8.8.8.8
    (go to WIFI settings, touch arrow to right of your network and change DNS code)
    and voila, it worked.
    I would try and sort all passwords out to correct requirements ( one number, one capital the rest can be lower case). then change your DNS code, then try face time.
    if that doesnt work then it may be a case of restoring factory settings on your IPad and resetting the router.
    I appreciate how frustrating this is as they are not cheap.
    loads of luck and do let me know how you get on.
    best wishes

  • I can't activate face time & iMessages on my iPad mini ?

    I've bought a new iPad mini . And when I try to activate face time & iMessages , with my apple id  I get this message
    " the Username or password was incorrect Try again " 
    knowing I'm sure that e-mail and password are correct , I use them every day to download programs ,I also use the same apple id for face time & iMessage on my iPhone & my mac  !!!
    i'm from Egypt And a lot of my friends here in   have same problem :(

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Troubleshooting Messages http://support.apple.com/kb/TS2755
     Cheers, Tom

  • How can I activate face time in Iran?

    I have bought an iphone 5s from Dubai and currently I am in Iran. I tried to activate my face time but it seems that it has problems related to my region. How can I activate it?

    Sahaar wrote:
    But why?!?!?!??!!???:(
    As already stated, you bought an iphone in a country where facetime is banned by the Government.

  • Can't Activate face Time no matter What!

    I have a different problem, ouchased iphone 4 , ios4.1 from TIM Brazil.
    It activated, but the bottom facetime on my contacts list doesn't shows a blue camera.
    When i tried to facetime the person, iphone message says user not available to face time.
    I tried with 2 friends, one using Vivo operator and othe using Tim, on my home using my wifi and it doesn't work.
    The friemd who uses ViVo could facetime me.
    After following the instrctuins from apple web site, the adjusts were redefined. SAme problems happened, and my friend who uses Vivo can't facetime me anymore.
    I called Tim, who says the problem belongs to apple and called Apple Brazil, who says the problem belongs to Tim.
    After that I reset the iphone and reinstalled the ios 4.1 and still get the same problems.
    This is embarassing and shows total lack of respect for customers, What apple is doing to fix it?
    The only reason for buying this iphone 4 is to use facetime, the rest is well known and was availBle on my previous iphones.
    Please provide instructions.
    Alex
    Iphone 4   iOS 4    

    Alexocorrea wrote:
    I have a different problem, ouchased iphone 4 , ios4.1 from TIM Brazil.
    It activated, but the bottom facetime on my contacts list doesn't shows a blue camera.
    When i tried to facetime the person, iphone message says user not available to face time.
    I tried with 2 friends, one using Vivo operator and othe using Tim, on my home using my wifi and it doesn't work.
    The friemd who uses ViVo could facetime me.
    After following the instrctuins from apple web site, the adjusts were redefined. SAme problems happened, and my friend who uses Vivo can't facetime me anymore.
    I called Tim, who says the problem belongs to apple and called Apple Brazil, who says the problem belongs to Tim.
    After that I reset the iphone and reinstalled the ios 4.1 and still get the same problems.
    This is embarassing and shows total lack of respect for customers, What apple is doing to fix it?
    The only reason for buying this iphone 4 is to use facetime, the rest is well known and was availBle on my previous iphones.
    Please provide instructions.
    Alex
    Iphone 4   iOS 4    
    (1) In addition to the FaceTime Instructions that came with your iPhone4, you can find instructions beginning on page 71 of the downloadable
      iPhone Manual do Usuário Para o Software iOS 4.1 (> 28MB):
      http://manuals.info.apple.com/ptBR/iPhone_iOS4_Manual_doUsuario.pdf
    (2) You can more info on the iPhone Support page: http://www.apple.com/br/support/iphone/
    (3) Additional info and Troubleshooting help:
      http://support.apple.com/kb/HT4319?viewlocale=pt_BR
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

  • I can't activate face time & i message on my iphone 4s with ios 7.0.2?

    it shows always check my internet connection and try again, but it i don't have a problem on my internet... Please guys any other suggestion? thanks and regards..

    iOS: Troubleshooting FaceTime and iMessage activation

  • Ever since updating to iOs7, I can not use face time or iMessage on my ipad2.

    I am connected to wifi, I can get on itunes, the app store, google, use all apps, recieve and send email.  But when I try to log in to iMessage or Facetime with my apple ID I get this message in a pop up box " iMessage Activation Could not sign in.  Please check your network connection and try again."  I  have tried numerous times over the last week.  I have tried every suggestion I can find.  (Switching to airplane mode, shutting down the ipad, restoring it, etc, etc) Please help!!

    to activate imessage and facetime a hidden sms is sent to an apple server in the UK at a number starting with +44.  IF you do not have the ability to send SMS over cellular network where you now are then you will not be able to activate imessage or facetime

  • Ip4 with ios 5 cant activate face time or imessage?

    I have been trying to reactivate my facetime and activate imessages since 2pm after updating my IP4 to ios 5. Both just stay at the "waiting for activation" screen. ive tried resetting the phone several times. the only thing I havent done is factory reset because of how much of a pain it was just restoring my phone after the update. Anyone have an idea i can try?

    I am having the same problem.

  • How to activate face time in an iphone purchased from dubai

    I have purchased an unlocked iphone4 from Dubai ( Wireless carrier Du ). I am using this phone in US. How can I activate 'Face Time' ?

    You will NEVER be able to activate FaceTime on that phone.  FaceTime is restricted from the phone on a hardware level.

  • Cant Activated face time or imessage

    cant Activate face time or imessage and do i need i message for texting

    ACTIVATING FACETIME AND IMESSAGES
    Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS.  Check with your carrier to see if your plan supports sending of international SMS messages.  If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)).  Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation.  If that does not fix things read the following articles:
    http://support.apple.com/kb/TS4268
    http://support.apple.com/kb/ts3367
    You do not need iMessage for texting you can always send SMS and mms if you plan provides for them

  • TS4268 Face time or iMessage will not activate

    I have done everything the support page says but I keep getting the grey box that says no network connection when I try to activate my Face Time.  Yet I have not changed any settings and Face Time was working fine last week.  The only thing that I have done at the beginning of the week was back up my iCloud. A info box popped up on the screen telling me to back it up, but I couldn't get the box to go away. I couldn't even turn my iPad off the normal way.  Instead I had to press both buttons at the same time to restart my iPad and since then I can't get Face Time or my IMessages to work.  But obviously my intent connection is fine since I can post this message.  Please help me.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • How can i start  face time in i phon  4s which i bought from uk, how can i start  face time in i phon  4s which i bought from uk

    how can i start face time on my i phohne  4s  which  i bought  from  uk   and   i  am living  in  india

    You will need to activate FaceTime under Settings > FaceTime.
    Once activated, you will be able to use either native FaceTime app or call your FaceTime contacts within Phone app.
    You can read further on Troubleshooting here.

  • Couldn't Activate Face Time on iMac

    I have bought an iMac since August 10th, & want to activate Face Time with my Apple ID, but still can't until now. I have tried so many times, but still cannot. What should I do?? What's wrong ?? There is No Problem with my Internet Connection, because I still can use Internet for browsing on iMac. I Need Expert's Advice for this problem. Thanks.

    Hi,
    I see your using a MacMini (is that correct?) - does your monitor have a camera?
    My computer auto logs into F/Time when I open the App.. The Page is 50% image (left side) & 50% a list of all your contacts..L
    http://i207.photobucket.com/albums/bb198/lenatfoto/FaceTime.jpg
    Message was edited by: elmac

  • HT4053 I have downloaded iOS 7 on my I pad but am not able to activate Face Time nor message. Please help!

    I have upgraded to iOS7 on my I pad wi fi+ cellular but am not able to activate Face Time and message. The error message I get says "Please check your internet connection". Please help!

    Try a Restart.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
    Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
    Here is a link to their contacts with most of the information below.
    http://www.apple.com/contact/

  • I have multiple computers set up on homesharing under one itunes account. Can I use face time on all of them or do i need seperate accounts for each?

    I have multiple computers set up on homesharing under one itunes account. Can I use face time on all of them or do i need seperate accounts for each?

    I'd suggest you consider a cloud-based file sharing service such as Dropbox for this sort of use. iOS is not designed to be synched with more than one iTunes library at a time, so attempting to use it as you describe, connecting a single iPad to multiple computers, almost certainly won't work as you intend and is likely to cause nothing but headaches.
    Regads.

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