HT4623 I can't back up my iphone 4

Hi there
I need some serious help!! I am trying to back up my iphone 4 to transfer my data to iphone 5. I contsantly have an error message that there is a software corruption during backing up.
I have followed all the advises, I have changed the settings and delete i cloud back, I have unistall and install itunes, I have dissable the antivirus and still no luck.
It so fustrating wanted to use my new iphone with all of my data and I can't.
Can you please let me know what is going on?
Regards
Afroditi

There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH

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Can't back up my iPhone???

Hi,
So I am trying to back up my iPhone 5.
I have an old laptop that is rather useless - my iPhone was originally backed up to this about a year ago.
I now really really need to back up my iPhone again as have completely run out of storage and want to secure my photos.
My old laptop seems to have deleted iTunes!!!
My new laptop correctly says that my iPhone has never been backed up to this computer but then when I want it to back it up says it can't back up my iPhone because previous back up is corrupt and I must delete the previous back up??? Which makes no sense!
Really need to back it up because I have no storage, want to secure the photos I have on it and haven't even been able to download iOS 7 yet because of the lack of space!!
Any help appreciated!!

You can import the Photos and videos following thie article: http://support.apple.com/kb/ht4083.
Also, if you use iCloud and the Contacts option is turned on in Settings > iCloud, your contacts should be saved. You can make sure by going to icloud.com and viewing them. Any purchases, if you can use itunes in other ways besides to back up, Trasnfer all your purchases, and any songs, videos, apps, etc can be trasnfered to iTunes to be sycned back to the device. Check yoru iCloud storage though by going to Settings > iCloud > Storage and back up > Manage Storage to see as well. You may have to uninstall iTunse and re-install iTunes.

HT4946 Can I back up my iPhone 4S to my ipad 3 (64 gb)? I do not have a computer. I deleted pictures from my iPhone and added then to the ipad, but now I don't have enough space in iCloud to backup either device. Why not?

Can I back up my iPhone 4S to my ipad 3 (64 gb)? I do not have a computer running Mountain Lion. Our desktop still runs Tiger, so I purchased the 3rd generation iPad with 64 gb thinking it had had plenty of room to backup my iPhone photos. I used a camera connection kit and transferred about 1100 old photos from my camera roll on my iPhone to my ipad. I then deleted pictures from my iPhone and now my camera roll has only 357 photos. However, in the Settings, under "About" it says I have 2147 photos. Why? I only have a total of 216 photos in all my albums. However, now I don't have enough space in iCloud to backup either device. Why not? Any help, any advice, appreciated please! I spent a long time on the phone with Apple today and they couldn't solve the problem.

rabidrabbit wrote:
Can I back up my iPhone 4S to my ipad 3 (64 gb)?
no
rabidrabbit wrote:
However, now I don't have enough space in iCloud to backup either device. Why not?
iCloud only give so much space for free storage, then if you exceed the limit of 5gb you have to pay for additional storage.

HT1414 My backup became corrupt. I had to erase it. Now, I can't back up my iPhone! HELP!!

I am unable to back up my phone. I purchased a new phone and some how the old phone and the new phone's back ups merged or corrupted each other. After restoring the old one, I was unable to back up the new one. I searched online for a solution. I was told to delete the corrupted back up. I did. Now I still can't back up my iphone 4S. PLEASE HELP ME!!!

A couple of things to check:
Go to settings, general, use side switch. Is it set for rotation lock or mute? If mute, slide the side switch the other direction.
Double tap the home button, slide the task tray to the right, check the volume level there and the rotation lock icon on the left.

Can't back up my iPhone 4S

I can't back up my iPhone 4S on any computer for some reason I need help ? Because if I can't back up my phone I can't get the new iOS 7

I've disconnected it I've used different USB cables I've used different computers I've made sure that iTunes is up to date I even tried to restore the phone it said the same thing and I also tried updating the iPhone 4S though wifi the phone wouldn't let me so I tried it said the update failed.
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Can you back up an iPhone if it has already been disconnected? My daughter thought she had backed it up, but hadn't and she already has her new one turned on. She has thousands of pics and contacts she wants to put on the new one.

Hey elena68
You can as long as it still works powers on and can get to the Home Screen. Just follow the steps outline in the article below to get that taken care of.
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Thanks for using Apple Support Communities.
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HT201269 itunes can't back up the iphone because an error occurred

itunes can't back up the iphone because an error occurred????????? HOW CAN I FIX THIS THANKS

Well I think most people here are having a power issue and NOT a software App problem. I was suffering the same problem and after exhausting every possible conflict tisuue I went and read the specifications on USB ports from V2 to V3 So I suspect it's because slowly Apple has increased the demands on you USB power port and therefore the extra "amp" draw is causing the Apple error message.
If you're using an older Mac or PC with USB 2.0 you are probalby having the your iPhone drop out when ask to back up. So here's the solution upgrade your system with a USB card, or buy an old fashion "Y" splitter that take 2 USB ports and merges them into one. This was used many years back when Hard Drives were USB powered but one port wasn't enough. So they gave you these "Y" cables that did the job.
Now Apple does STINK for not being more forthright with this informaton letting many suffer this problem. I love my iPhone 5 but it'll probably be my last Apple product. I just don't understand why you're asked to pay so much more and little things like this get buried and kept from it's users.
So that's what fixed mine... I hope it helps you all.

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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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Hi, can I back up my iPhone 4 to the cloud without being connected to iTunes or a computer......sorry, never used cloud before!

Yes.
http://support.apple.com/kb/ht1766
Regards.

I'm trying to back up my phone and itunes states I can't authorize more than 5 computers with this apple ID, I no longer own any of the other computers I supposedly authorized my account on. What now? I can't back up my iphone.

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See This Discussion...
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HT4623 I can't back up my iphone 4

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