HT4623 I can't connect to iTunes to update or download updates any help please ??

Any help please ??

Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

Similar Messages

  • TS1702 I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is w

    I have an Iphone 5  6.01.  I have a notice on my app store that I have an update. Tried to update, but it won't.  Connected to Itunes and tried to download update for App.  I can't do that either.  It won't let me update any of the apps.  What is wrong?

    My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine.  We always manually manage our music (no auto sync).  iTunes is up to date on the PCs.  My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines.  He can't load any music from his PC to his iphone 4.  I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s.  How can I switch my main library that it syncs with from the mac to the pc?
    Thanks

  • Can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

    can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

    Ok, I am having literally identical issues with Marathon Max.
    I try to connect, and it says, "Itunes could not connect to the itunes store, Make sure your network connection is active and try again." I have contacted my ISP, and they ran a full check, and sayed I should be able to connect to pretty much all websites. I did the whole "ipconfig" thing and that was no help. I also tried the "msconfig" thing, and it sayed it did not recognize it as any kind of command, internal or external command or operable program or batch file. Whats strange is I can connect from another computer just fine, but when offered to upgrade itunes I declined for fear of the same thing happpening. I am tempted to just upgrade it and thus demonstrate that itunes has a flaw in their upgrade. I will save this computers diagnostics, and the other one's too, before and after the upgrade. I look forward to sending more feedback regarding this matter

  • My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

  • Can't connect to iTunes after new iOS download

    Can't connect to iTunes after new iOS download

    Hi,
    how exactly did you do that?
    I have the same problem, I tried everything (including upgrading my macbook pro to os x yosemite),
    but my iPhone 4S still won´t connect.
    Care to share how you resolved it?

  • TS1368 Can not connect to iTunes to purchase apps or update with iPad

    This is also the case with my iphone4s. I can not connect to iTunes at all! There's no specific error number just can not connect to iTunes. Then contact iTunes support. I have tried a few different things: clearing paused downloads in purchased area of app store (ipad2) and resetting wifi settings (ipad2) i also reset my wifi and that did no good either. Would be nice if someone knew what i needed to do to get rid of this issue I've been down for 3 days as I really can not do anything with either of my products. Thank you

    I tried that, i tried every setting i could think of and tried all the ideas posted on this site. i got it working eventually though i had to wait for ios 6 to be released then after i downloaded and installed it, it started working.
    problem over
    thank you anyway

  • HT5622 I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December.  I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please

    I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December.  I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please

    There could be many causes. What happens when you try to use it. also try adding it again.

  • Itunes 10.5.2x64 cannot install on winidows7 laptop.10.5.1x64 worked ok , tried to update now nothing, itunes will just not re-install , any help please!!

    Cannot get itunes 10.5.2x64 to install at all, 10.5.1x64 worked ok  on my Vaio win7 laptop.The update totally screwed everything,
    all I get is "the installer encountered errors before itunes could be configured.errors occured during installation.your system has not been modified."
    Any help please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Praise God - I found the solution after hours of work: (1) Uninstall all Apple programs (itunes, Quicktime, Bonjour, .....); (2) Go to "Common Files" and delete all Apple files - this might be difficult for some are locked from you - you may have to change the "Owner" of the file in order to delete it - if that doesn't work "Rename the Apple Follder to something like Apple Old - that's like deleting it.  Then download 10.5 from Apple and away you go - yippee.

  • I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

    I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Can't connect to iTunes Store since I downloaded iTunes 8

    Hello! I've been here before. Same problem, different version.
    I was here a few months ago when I couldn't connect to the iTunes store version 7. Everyone was so helpful (I believe it was Katrina S.) and after fixing the firewall issue I was able to connect, thank you.
    iTunes 8 came out and I elected to upgrade. . .stupid me. I have the same problem again, but I fixed the firewalls on the last version. What the hey is going on? Anyone else have this issue? Is there a fix out there? Any help would be greatly appreciated. Thanks.
    The message is: "iTunes could not connect to the iTunes store. Make sure your network connection is active and try again."
    Message was edited by: SunnySweetpea

    Most likely the problem is again with some firewall/privacy filter. Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? Some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
    Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
    Hope this helps.

  • TS1492 I can not connect to itunes store. I have updated my itunes to 10.6 but it still won't work. What can I do?

    I have updated my itunes to 10.6 and I still can't connect to itunes

    Could you walk us through what happens when you try to connect to the Store, please?

  • Can I transfer my itunes to a MP3 player?  newbie, help please

    Hi, I need your help. I have a HP Media Center PC with all bells and whistles. I just learned about itunes. I downloaded a free song. I have also gotten 5 songs for free from a website called Connect (run by Sony).
    what I was expecting to do was to go to Radio shack and purchase an MP3 player for $59.99. It's about all I can afford.
    then I found out that the songs I downloaded from Connect cannot be transferred to an mp3 player unless it is a Sony MP3 player. The mp3 player in Radio Shack was not a Sony. but I did ask the salesman if I could do itunes with this and he said "sure". but I'm not sure now. I have read about all kinds of formats with downloading these songs. such as OPENMG format and something called ATRAC. See where I'm getting confused?
    What I need to know is this: If I purchase songs from itunes and it goes on my hard drive, can I then purchase the mp3 player and transfer the songs so I can go for a walk and play my mp3 player. I can't afford an ipod.
    Do I have to buy a special mp3 player to be able to use itunes. I can't find any information on this on the site.
    I am a disabled person and could use some help.
    thanks to anybody who can help me. Just need to know exactly what I should be buying to play songs on and do I have to download the songs in a special way or does itunes just do it for me. Also, I don't have an apple computer. but I have an APPLE user ID. Very confusing.
    Melody

    Okay, let me see if I have this right.
    I have a HP Pavillion Media Center. this should allow me to burn cds, right? I have never done this in my life but believe me I learn fast. I have two drives that I'm looking at right now on my tower.
    The top drive says LightScribe DVD+-/CD Writer
    The other drive says CD rom.
    I presume, to burn a cd (or whatever it's called), I use the top Lightscribe thing, right?
    so I guess I have to get a blank cd rewritable thing, place it in the top drive and copy the sonic stage (sony) songs onto that right? then I can get the ipod and transfer from the newly burned cd into the ipod, right?
    I have absolutely no idea how to accomplish this but I'm willing to at least do the first step and burn the cd.
    Now, here's my question. Many years ago, when I had my other HP pavillion,it came with a re-writable drive. I tried to burn something to it and I did not know what I was doing. I do remember that the cd was some kind of RW thing.
    I probably have one of those in my house. They are over 5 years old. Is this what I have to use to put the songs on it.
    do I have to go to the computer store and buy a new blank cd-rw (if that is indeed what I will be using).
    I want to know exactly what kind of blank cd thing I have to put in the drive. And do I use the one marked Lightscribe.
    See, once I know what to do, I'll figure out how to do it.
    I'm going to search my room to find one of the old blank ones but I won't use it until you say, "yes, use it.".
    I know I used to have a case of them. Never used them but they are still around.
    Are they still compatible with my windows xp, HP Pavillion media center.
    And I should tell you what I tried to do last night. I was researching all about converting files and I saw something that said "drag the files into your itunes folder and you should have the songs in their". so stupid me, I go to my start menu, open up the explore thing, I find the "sonic stage" thing, I see the itunes thing, I dragged and sonic stage into the itunes thing and sure enough, right in front of me a little message popped up showing me it was "copying files to itunes". So I said "holy sh*t, I actually did it", "i'm going to see my songs in my itunes folder". Well, that didn't happen. I opened up my itunes library and only my original itunes song was there. No songs from the sonic stage library was put in.
    I have no idea what was copied into what. So what exactly did I do?
    thanks for any help about the cd burning thing.
    I mean, I have this HP Pavillion Media Center and I want to be able to figure out how to use it before I turn 80.
    Thanks much.
    Melody

  • Hi everyone, I have windows 8.1 my ipod touch 5th gen wont connect to itunes no matter what i do any help ?

    my ipod also connected to my laptop just does not comeup under devices in itunes......I have done all the updats and re instilations of all my software and that related to apple and the usb hardrives... i have contacted apple and gone in person with no one being able to help... i have gone through x2 of the itunes recomended things to do on the website.. i have also tried it with 2 lightening chargers and my ipod touch 3rd gen ipod 30pin onld school charger and ipod will also not connect to itunes im running a 36 bit 8.1 software on a hp laptop never had a problem before this...

    There is no supported Bluetooth protocol to connect the iPod to your computer.
    http://support.apple.com/kb/HT3647

  • Can't connect to X11 window server using 'localhost:0.0 help please

    Hi all,
    I am new to oracle, and its my first time to install oralce 9i to our hp ux version 11.23 remotely(ssh), and i got this error messages,
    $ ./runInstaller
    $ Initializing Java Virtual Machine from /data/OraInstall2008-06-17_05-21-49PM/jre/bin/java. Please wait...
    Exception in thread "main" java.lang.InternalError: Can't connect to X11 window server using 'md2:0.0' as the value of the DISPLAY variable.
    at sun.awt.X11GraphicsEnvironment.initDisplay(Native Method)
    at sun.awt.X11GraphicsEnvironment.<clinit>(X11GraphicsEnvironment.java:63)
    at java.lang.Class.forName0(Native Method)
    at java.lang.Class.forName(Unknown Source)
    at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:58)
    at java.awt.Window.<init>(Window.java:188)
    at java.awt.Frame.<init>(Frame.java:315)
    at java.awt.Frame.<init>(Frame.java:262)
    at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:593)
    $ xhost +
    xhost: unable to open display "md2:0.0"
    $ export DISPLAY=127.0.0.1:0.0
    $ xhost +
    xhost: unable to open display "127.0.0.1:0.0"
    $ export DISPLAY=:0
    $ xhost +
    xhost: unable to open display ":0"
    I already followed all the suggestion from the forum, like in
    Can't connect to X11 window server using '127.0.0.1:0.0'
    but still got the same error, someone please help ?? please...

    Can't connect to X11 window server using 'md2:0.0' asWell... Is there a X display server running? (on the hp-ux, if named md2)
    As suggested, you may need to talk to a sys admin / unix guy or girl.

  • I TRIED TO UPGRADE TO ios5 AND MY PHONE FROZE UP IN THE PROCESS AND NO HAS A USB CONNECT TO ITUNES WITH A BLACK SCREEN. ANY HELP?

    I have a iphone 4 tried to upgrade to ios5 and the phone froze.  I upgraded itunes before starting.  Now the sceen is black with a usb connect to itunes icon in the middle of the screen.  I turned the phone off and restarted it, and also have turned off the computer and restarted it.  nothing is working.  Anyone have a solution?

    Do as it suggests and restore the device.

Maybe you are looking for

  • Connect to iTunes, again....

    I'm really getting tired of this. I thought with iOS5 the emphasis on the iphone becoming more stand-alone was on, well, actually becoming more stand-alone! I live in both Thailand and Australia. We came back to Australia recently and changed both of

  • CS4 After Effects no longer loading after installing Office 08

    During the christmas break I installed Office 08 and its seamed to have mucked something up in CS4 After effects because it won't load anymore, the program starts loading the libraries and all that stuff at the splash screen and crashes when loading

  • Hi all, how to check the second copy in the smartform

    HI all,       I must print the text 'Duplicate Copy' in the second time printing document in the smarrform, i how can i check whether the pages that are given for printing and which one is the first copy of printing and which one is the second copy o

  • E3200 +Western Digital My Passport 2 TB in time machine osx lion, is it possible?

    hi, im going to buy a router linksys e3200, i saw, this router has an usb port for connect an external hd, i read not any hd works with this router, is it true? i would like to know, does this router work with time machine in osx lion? does this rout

  • Can I have 2 wireless mouses (mice?) at the same time on my iMac

    I just purchased an iMac and it comes with the Magic Mouse. This is a bit much for my grandchildren to use. Can I leave my old Logitech wireless mouse attached and use one of the other as I choose?