HT4623 I can't get my iPad to update past iOS 5.1.1

How do I get iOS 6 or ios7

If your iPad is a first generation iPad then 5.1.1 is as far as it can go.

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HT4623 I can not get my Ipad to update the latest software rendering my Ipad useless. It keeps saying software update unavailable.

I can not get my IPAD to update the latest software the update says it is unavailable at this time try later I have been trying for 5 hours any suggestions as this renders my IPAD useless

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT4972 I can't get my ipad to update. It keeps telling me there was an error and internet timed out.

I can't get my ipad to update. It keeps telling me there was an error and internet timed out.

Try disabling your firewall and your anti virus software until the update downloads and installs on the iPad.

I can't get my ipad to update?

Can anyone help me get my ipad to update my apps...it's sakes for my id then after I put it in...it starts all over,and keeps just doing that.

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

HT4623 I HAVE AN IPAD ONE BUT I CAN NOT GET MY SOFTWARE TO UPDATE PAST 5.1.1

does anyone know what I can do to update to the lastest software so i can use most recent apps?

That's as far as your model will go:
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 7.0.x
iPhone 4S                                    iOS 7.0.x
iPhone 5                                      iOS 7.0.x
iPhone 5c                                     iOS 7.0.x
iPhone 5s                                     iOS 7.0.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 7.0.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 7.0.x
iPad 3                                          iOS 7.0.x
iPad 4                                          iOS 7.0.x
iPad Mini                                      iOS 7.0.x
iPad Air                                        iOS 7.0.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

HT4623 I have a 1st generation iPad &recently updated to iOS 5.1, but I can't find my AppStore app icon! Help!

I have a 1st generation iPad and recently updated to iOS 5. However, I can't find my AppStore app icon now. Like it's disappeared!
How do I get the icon back?

Do your have Restrictions turned on? Settings>General.
If that's not it, scroll to the left until you get to the search page. enter "App Store", does this find the app? If so, then the icon is lost on some later page or is in some folder.

HT4623 will the ipad 1st generation take updates past ios 5.1.1? i have not been able to update to ios 6.

Will the 1st generation Ipad take updates past ios 5.1.1? I have not been able to update to ios 6.

5.1.1 is the highest for the first generation iPad.

I can not get my iPad to mirror with Apple TV. When I toggle to mirror the tv screen goes black and the iPad freezes. The iPad iso is up to date

I can not get my iPad to mirror on Apple TV. When I toggle the tv screen goes black and the iPad freezes. Have updated the iOS to latest settings and also updated the settings on the Apple TV

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

How can I get the 23 July update to load onto my iPad. I haven't been able to access my documents or work for weeks and need to use it. Has anyone else had similar problems?

How can I get the 23 July update to load onto my iPad. I haven't been able to access my documents or work for weeks and need to use it. Has anyone else had similar problems?

Hello Arthur,
Thank you for the reply.
You were correct that deleting the app and reinstalling it was the only thing to make it work but unfortunately I lost all the documents I made, even though they were backed up to iCloud before i deleted the app. At the same time as deleting pages I had to delete keynote and numbers too, so I've lost all the documents in them too.
The mb of data which was assigned to each programme in iCloud has reduced, so. I guess they are gone for good. Is there any other way to reaccess them?
Not your fault but I am a bit fed up the the iPad. I have lost work that I've done and have no other copy apart from what was in iCloud, as I don't have a printer and couldn't email them too myself as I couldn't get into the programme and i've also got episodes of tv series I purchased that I can't download and albums that are half downloaded with songs missing, so I feel a bit swindled out of time and money and am going back to DVD , pen and paper and CDs .
Instead of using iCloud I guess the only way to make sure I don't loose any more documents it to email them to myself each time I save them on the iPad. Is there anything else you could suggest please?
I don't have any other apple products apart from iPods, so I can't access the iCloud on anything else can I?
Thanks
Amanda

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well?

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well? I have also tried may suggestions on the apple support site and none have worked. Any suggestions are welcome.

You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

How can I get the ipad to connect to itunes 10.6.3?

How can I get the ipad to connect to itunes 10.6.3?

The iPad mini requires iTunes 10.7 or newer to sync.
(82182)

How can i get my Ipad to download videos that run on flash

how can I get my IPad to download videos that run on flash

You don't.
Adobe does not make a flash player for ipad.
Do a forum search as this is discussed over and over and over and over and over again on these forums.

My daughter's iPad is backing up to my iCloud, which is how we set it up originally. Now she has her own iPhone with her own iCloud. How can I get her iPad to back up to her own iCloud?

My daughter's iPad is backing up to my iCloud, which is how we set it up originally. Now she has her own iPhone with her own iCloud. How can I get her iPad to back up to her own iCloud? Her iPad is taking up 3.4MB of my 5MB. I need my space back!

kat...mom wrote:
I suppose ya. If she deletes my account from her iPad it won't affect my account, right?
Yes, that's correct, it won't affect your account or your devices in any way.
Use the delete account button in the iCloud settings.
Then enter her iCloud details in the new screen that appears and log in. She should then be returned to the screen above but with her Apple ID at the top, enable the services she wishes to use and then tap the storage & backup option and ensure that iCloud backup is turned on.
settings

How can i get my ipad to mount on my computer's desktop without activating itunes?

how can i get my ipad to mount on my computer's desktop without activating itunes?

You don't.
No iOS device will mount as a hard drive.

How can i get my ipad to print to my HP deskjet f4580

How can i get my ipad to print to a HP deskjet F4580

Hi there, probably the easiest way is to install the HP ePrint mobile print app on the iPad. Take a look at the information here to find out more about how this solution works and to find a download link to the App store in iTunes http://www8.hp.com/us/en/products/smart-phones-handhelds-calculators/mobile-apps/app_details.html?ap...
Feel free to post back if you're having any problems. All the best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

HT4623 I can't get my iPad to update past iOS 5.1.1

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