HT4623 I cannot find software update under General in settings

I cannot find how to update software on my iPad there is nothing in settings under general

Then you are not running iOS 5.0 even though your tag line indicates that you are. You have to update using a computer running the latest version of iTunes. You can check Settings>Genera>lAbout>Version and see what iOS you have on the iPad.
You can read about how to update here.
http://support.apple.com/kb/HT4972

Similar Messages

  • HT4972 I cannot find software update under general.  What does that mean,other than I am goofy?

    I cannot find software update under general. What does that mean,other than I am goofy?

    IOS 4 do not have Settings>General>Software Update.
    You have to connect your iPad to iTune (computer) and Check for Updates.
    Backup before you proceed with update.
    http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/e0f22e92de98ebae10e 3fd537c16619e.jpg

  • HT4623 I cannot find "software update" in "general"

    Trying to update iPad to iOS5 to stream Netflix movies???

    For detailed instructions, see:
    http://support.apple.com/kb/HT4972
    Regards.

  • HT4623 I am trying to update my 3GS but cannot find "software update" in general settings. Am I missing something?

    I am new to the iphone world and have an older model (iphone 3GS).  I need to download ios5 and have checked out how to's but they all tell me to go to settings-general-software update.  I cannot find "software update" anywhere. Please help!!!!

    Yes. You missed the part of that article which explains how to update it from iTunes on a computer; since it's running an iOS version prior to 5, it must be done from there.
    (79935)

  • HT4623 i cant see software update under general in my phone. the version i have is 4.3.3 . what do i do

    I can't see software update under general in my phone.The version i have is 4.3.3. what do i do

    Follow the directions here:
    http://support.apple.com/kb/HT4972
    iOS 6.1.3 will be installed on your phone.

  • HT4623 I do not find software updates  under general in setting

    I want to load Skype in my iPad. It asks for ios5. I checked in settings. It is not available under general heading.w

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • HT4623 my IPad 2 does not offer Software Update under General in Settings. Any ideas?

    Have been trying to download IOS6 but no facility available in Settings
    thanks

    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 My iPad does not show "software update" under "General" settings.  So I cannot update to IOS 6.1.3.  How do I update my operating system?

    My iPad does not show "Software Update" under General settings.  How do I update to the latest IOS 6.1.3 without this prompt?

    JudithKimball2013 wrote:
    My iPad does not show "Software Update" under General settings...
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 I couldn't find software update in general  to update my ios 4.1 ipod touch to IOS 5. Where is located software update in ios 4.1 ipod touch

    I couldn't find software update  Setting-General to update my IOS 4.1  version Ipod touch to IOS 5 or last version. Where can I find? Could you help me please?

    You must be running iOS 5 or later for WiFi updating. You must use iTunes. You must have an iPod Touch model that supports at least iOS 5. That means a 3G Touch. See Identifying iPod models.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • I can't find software update in general icon in the setting, what can I do

    I can't find software update in general icon in the setting, what can I do

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
        1.    Go into the iPad's Settings.
        2.    Locate and tap "General" from the menu on the left.
        3.    The second option from the top is "Software Update". Tap this to move into the update settings.
        4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
        5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
        1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
        2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
        3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
        4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
        5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
        6.    From the iPad screen, click on the Update button.
        7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
        8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • I have a dumb phone I am trying to update my operating system but don't have the software update under general setting. I've tried to do this on line but nothing! Help

    I have a dumb phone not a smart phone. It doesn't have the software update under general setting. I tried to upgrade online but nothing! Currently, I cannot get many apps because I need the upgrade. Help

    That's because you don't have iOS 5 or higher. See the following:
    Connect the phone to your computer. Open iTunes. Select your phone from the sidebar under Devices. Click on the Summary tab in the main window. Click on the Update button.

  • When I would like to upgrade my iPad2 at software update of general at settings, loading logo onscreen for hours with no progress. The goal is to upgrade iOS from 5 to 7.0.1. Any good solution for that?

    When I would like to upgrade my iPad2 at software update of general at settings, loading logo onscreen for hours with no progress. The goal is to upgrade iOS from 5 to 7.0.1. Any good solution for that?

    Connect it to the charger unit as instructed by Apple.
    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support

  • HT4623 I cannot find the update section under Settings. What do I do?

    I cannot find the update section under Settings. What do I do?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • HT4623 Can not find Software Update button in General.  Does this mean none available.  I need to upgrade to IOS 5.1

    I need to upgrade my iPad to IOS 5.1 but there is Software Update in General tab.  Is there another way to upgrade?

    Prior to iOS 5, all upgrades are completed by using iTunes on your syncing computer.
    http://support.apple.com/kb/HT4972

  • HT4623 Can't find software update on my ipad

    How do I update to ios5? Where do I find software updates on my iPad?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
     Cheers, Tom

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