HT4623 i cant get past the resuce email screen during the upgrade

i cant get past the resuce email screen during the upgrade

Hello DionSimmons,
The following article provides information and troubleshooting steps that can help get your iPhone activated.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Allen

Similar Messages

  • HT4623 i cant get my mail on my phone since the update ?

    i cant get my mail on my phone since the update ?

    Go back to that article, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
    (75762)

  • HT4623 I cant get past the rescue email on the upgrade

    I am stuck please help

    Same problem, its tabled multiple times in this email as usual Apple has decided to ignore the issue - la la  la nothing could possible be wrong if Apple did it.

  • HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

    When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

    Hi AnnieAnneok,
    Welcome to the Support Communities!
    The articles below may be able to help you with this.
    Click on the links to see more details and screenshots. 
    First, I would suggest you backup your iPod touch and transfer purchases to your computer:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Confirm your Apple ID is set up and updated with the correct information:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Cheers,
    Judy

  • HT4623 I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen.  I entered emails as well as opted out.  I have gone back, but Apple ID Security insists I add security questions and mail.  HELP!

    I "updated" my iPhone4S 16gig this morning and can't get past the "Rescue Email" screen.  I entered emails as well as opted out.  I have gone back, but Apple ID Security insists I add security questions and mail.  HELP!

    Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that.  If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.     

  • HT5312 I have a new iphone 5c, my apple account is set to an email i no longer use, i cant get past my own security questions, how do i get everything back in order without losing all my stuff?

    i have a new iphone 5c and i cant get past the security questions. i made my apple account a while ago with an old email. i created a new apple id with my new email but i dont use it. How do i terminate the account with my new email so i can replace my old email? If i reset my security questions will it delete all my stuff?

    You can't delete an iTunes account, but you should be able to change the email address that is on it e.g. by tapping on it in Settings > iTunes & App Store on your phone and logging into it, via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com - you should then be able to put it on your old account.
    For your security questions on your old account, if you have a rescue email address (which is not the same thing as an alternate email address) on that account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address or don't have access to that email account (you won't be able to add one or change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 link above to add or update your rescue email address for potential future use
    Resetting an account's security questions shouldn't affect any of the purchases that you've made on the account.

  • I cant get past the Find my iphone message in itunes when installing! any help????, I cant get past the Find my iphone message in itunes when installing! any help????

    I cant get past this message when I am installing my iphone on itunes? I click on any links and nothing happens.... please help me!
    Free Find My iPhone
    Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch. Learn More
    Not Now
    Set up Find My iPhone
    Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.

    Check out this link https://discussions.apple.com/message/12835691#12835691

  • Had update issues but now my iphone is in a loop of the apple sign then the circling thing, itunes doesnt even pick it up, cant get past this point!! ? any help?

    had update issues but now my iphone is in a loop of the apple sign then the circling thing, itunes doesnt even pick it up, cant get past this point!! ? any help?

    You might want to check this thread https://discussions.apple.com/thread/3374367 hope this helps

  • After running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    after running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    Restart your MBP holding the trackpad down and hopefully the disk will be ejected.  Then try to return it and get a refund or put it in the trash.  There is nothing that software does for your MBP that you cannot do yourself or with free software.
    If can get your MBP started, delete all traces of the offending software.  Worst case is that you may have to erase the HDD and reload the OS and your user data.  I trust that you have a backup (minus MacTuneUp).
    Courcoul has given you his opinion in a very succinct manner, and as you might surmise, I agree with him.
    Ciao.

  • HT204266 I cant get past the security questionsand I dont in order to change my questions

    I cant get past the security questions and I dont know the ole answers in order to change my questions

    See this previous discussion:
    HT1491 How do i get the security...: Apple Support Communities

  • Imac frozen at blue screen after i went into disk utilities and cleaned my free space. I tried holding down T key as it reboots and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen

    Imac frozen at blue screen after i went into disk utilities and cleaned  free space.
    I tried holding down T key as it reboots
    and i get a message. Start up disk full empty it how can one emptie it if you cant get past the blue screen?
    to make matters worse we bought the IMAC of amazon uk on the 4/07/011 so what can we do?
    please remember how frustrating it is when asking for help when the helper telling you to type something on the screen when its frozen
    Tell us when you can type some instuctions to the software how do you get to the doss prompt so to speak to do this
    Thanks

    i tried all this thanks
    i can not get past blue screen and message Your disk is full it needs to be emptied Please not I cant proceed past this message.
    no matter what you tell me
    Am i right ok in thinking that
    when i went into disk utilities and chose to clean my free space i left it over one hour to do its stuff
    i came back and there was no progress bar just the box so i quit the program and when i opened  mac mail the system just froze  i forced quit mail rebooted and blue screen death
    Now when free space is being cleaned is it the same as windows dose the utility write lots of 0 on the hard drive then rebbot its self to free the space
    basicly is my hard drive full of 00000  is this why im getting this message  because the process was interupted
    I need to know if i need outside help i bought the computer on line on  amazon uk  what dose one do next

  • My friend got a new iphone 5. when he was setting it up and the icloud questions came, we couldnt get past one it was almost like it froze but it didnt he just cant get past it. what do we do?

    my friend got a new iphone 5. when he was setting it up and the icloud questions came, we couldnt get past one it was almost like it froze but it didnt he just cant get past it. what do we do?

    What question?
    What did you try?
    Was the device connected to Wi-Fi or Cellular data?
    Do you really want help?  If so, stop being vague and provide some details.

  • Cant get past the starting mac os x screen

    hey im posting for my brother.. he has a macbook and now when he turns it on he cant get past the blue "starting the mac os x" screen its just stuck there.. HELP ?!?

    Start up from the disk that came with the computer (or an upgrade disk). (Insert the disk, hold down the “C” key-it takes awhile so be patient. If it starts up to the install screen, click continue in the window that first appears. Then select “utilities” in the finder menu and select "disk utility”. Your HD should show up in the sidebar window. Highlight it and click the "repair disk” button. Come back with your results.

  • Cant get past the cancel or save menu in setup

    Im trying to setup my iPod Touch so I can use it, but I Cant get past the cancel or save menu in setup. I chec the user agreements everytime and I have also tried to save.
    I think the problem is I am using a 15 inch normal moniter and there might be another button to push that I can not get to. I have tried minimzing the left panel side but it only goes so far.
    Can Somone help me?

    Or use the arrow keys on the keyboard to scroll down to the bottom of the page.

  • HT1349 I cant get past the wire less hook up

    we just got an ipod touch and we are trying to get it set up without the wi-fi. but cant get past the wi fi set up

    Check out this link https://discussions.apple.com/message/12835691#12835691

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