HT4623 i cant see software update under general in my phone. the version i have is 4.3.3 . what do i do

I can't see software update under general in my phone.The version i have is 4.3.3. what do i do

Follow the directions here:
http://support.apple.com/kb/HT4972
iOS 6.1.3 will be installed on your phone.

Similar Messages

  • HT4623 I cannot find software update under General in settings

    I cannot find how to update software on my iPad there is nothing in settings under general

    Then you are not running iOS 5.0 even though your tag line indicates that you are. You have to update using a computer running the latest version of iTunes. You can check Settings>Genera>lAbout>Version and see what iOS you have on the iPad.
    You can read about how to update here.
    http://support.apple.com/kb/HT4972

  • HT4623 My iPad does not show "software update" under "General" settings.  So I cannot update to IOS 6.1.3.  How do I update my operating system?

    My iPad does not show "Software Update" under General settings.  How do I update to the latest IOS 6.1.3 without this prompt?

    JudithKimball2013 wrote:
    My iPad does not show "Software Update" under General settings...
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • I have a dumb phone I am trying to update my operating system but don't have the software update under general setting. I've tried to do this on line but nothing! Help

    I have a dumb phone not a smart phone. It doesn't have the software update under general setting. I tried to upgrade online but nothing! Currently, I cannot get many apps because I need the upgrade. Help

    That's because you don't have iOS 5 or higher. See the following:
    Connect the phone to your computer. Open iTunes. Select your phone from the sidebar under Devices. Click on the Summary tab in the main window. Click on the Update button.

  • HT4972 I cannot find software update under general.  What does that mean,other than I am goofy?

    I cannot find software update under general. What does that mean,other than I am goofy?

    IOS 4 do not have Settings>General>Software Update.
    You have to connect your iPad to iTune (computer) and Check for Updates.
    Backup before you proceed with update.
    http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/e0f22e92de98ebae10e 3fd537c16619e.jpg

  • HT5706 I cant download software updates. I receive error messages THE UPDATE WAS NOT SUCESSFUL

    I cant download software updates. I receive error messages THE UPDATE WAS NOT SUCESSFUL

    If on wifi try ethernet
    Make sure DNS is set to auto (settings - general - network)
    Reboot
    Reset
    If it persists, do a restore

  • HT4623 I don't have the "Software Update" under General Settings on my Iphone 4.  How can I update my phone?

    I am trying to update my Iphone4 to IOS6 but when I go to Settings>General> I don't see "Software Update" option.  How can I update my phone?

    You do not have that option with iOS 4. You must update using iTunes.
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad

  • HT4623 I cant find software update in my iphone 3GS. How can i update my iphone to ios6? Please guide me on this

    I cant find software update in my iphone 3GS. How can i update my iphone to ios6? Please guide me on this

    Connect iPhone to syncing computer.
    Start iTunes on computer.
    If there is an update available, it will prompt you.

  • HT4623 i don't see a software update under general. i have an ipad2... help i need to update to iOS 5.0 or later

    i have no idea what operation system i have. i have an ipad2 and in order to update apps i need ios5.0 or later. How do i update or download or install this. i went under general and i have no software update option. HELP

    That is only a feature of iOS 5 or later...
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    NOTE:
    The iPad 1 can only Update as far as iOS 5.1.1

  • HT4623 I do not find software updates  under general in setting

    I want to load Skype in my iPad. It asks for ios5. I checked in settings. It is not available under general heading.w

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • HT4972 iPad2 - why do I not see software update under settings, general?  I am trying to update to ISO5

    iPad 2 I am trying to update to ISO5;however, when I go to setting, general, I do not have software update as directions show on apple support.

    From my experience, you need 6.1.3 to download ios 7. I have tested this with six devices, one ios 5, one ios 6.1.3, and others 6.1.2. The ipad 2 that was 6.1.3 had the option available while the other five did not, then i updated my ipad mini to 6.1.3, after that the ios 7 option under settings was available. Please share your experiences too, thanks. And i would like someone to prove me wrong saying they updated directly from something not 6.1.3 to ios 7

  • HT4623 I have the Iphone 4 but I do not have a software update under General, why?

    I have the iphone 4 and do not know which operating system.  I would like to update software.  Following instructions I went to Settings/General and I could not find the software update that is suppose to be between "about" and "usage" and I don't know why.

    You have to running iOS 5 to update through iPhone. You have to update through iTunes.
    You iOS version is under Settings>General>About

  • HT4623 my i phone 4 does not have a "software update" under general settings

    Trying to update my i phone 4 but it does not have a software update option under general settings

    Or read the article that you linked:
    OS: How to update your iPhone, iPad, or iPod touch

  • HT4623 My iPhone doesn't show software update under general info

    Can someone help me?

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 i cant find software update on my general setting

    how to update my itunes and ios on my ipad while i dont have download update on general setting

    Connect your iPad to iTune (computer) and Check for Updates. Backup before you proceed with update.
    http://i1224.photobucket.com/albums/ee374/Diavonex/a12310c6040505d18fbb03256ceb7 0de.jpg
    Note: IOS 6 not available for Original iPad

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