HT4623 I couldn't download the new software to my ipad or iphone because not enough storage so I paid the $20 for additional storage. The purchase went thru and both phone and ipad are showing 15 GB of storage but I am still getting the message
I couldn't download the new software onto my iPad or iphone because I didn't have enough storage. I paid the $20 for additional storage. Both devices are showing 15 GB of storage but both are still saying that I don't have enough storage available for the new download (3.3 GB req'd) What else can I do?
Delete some apps or stuff off your devices. The 'not enough storage' doesn't refer to iCloud space but space on your device.
If you have a bunch of downloaded music from iTunes, delete it to make room, you can always redownload it after the update. If you have movies, I'd go for them first since video takes up tons more room than audio (delete less movies is the same space as lots of music)
If you have apps you don't use, you can delete those, as long as you don't mind losing any data associated with them.
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TS4036 itunes could not restore the iphone because not enough free space is available on the iphone
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Is your backup on your computer or in iCloud? -
ITunes could not back up the iPhone because not enough free space is available on this computer
iTunes 11.0.1 (22)
Mac OS X 10.6.8
218.83 GB available
iOS 6.0.2
iPhone5
I get this error occasionally since getting the iPhone5 in October. My last successful back up to thei Mac was yesterday. Tonight, no backup.
One time when this occurred I had trashed files, and after I emptied the Trash the sympton went away. Tonight I had files in the Trash and emptie the Trash before connecting my iPhone and now no backup allowed.
I have quit and relaunched iTunes, and unconnected and connected the iPhone tonight with no change in the symptom.
My next counter measure will be to reboot.
Any suggestions?On my computer (Spring 2006 iMac, Snow Leopard, iTunes 11.1.3):
- I have 1.36 _terabytes_ of free space on my system disk.
- I have 2.1 _terabytes_ of free space on my Drobo[*] which contains my iTunes library.
My iPhone is an iPhone 5S 64Gb.
A backup should require, one would assume, less than 64Gb. In other words, a drop in the ocean of free space available to iTunes.
... and yet EVERY time I attempt a backup to my computer since getting my 5S it says:
'iTunes could not back up the iPhone "[name]'s iPhone" because not enough free space is available on this computer. Removing files and emptying the Trash will free up additional space.'
It's very clear that there's a bug given how much space I have available, and it's been present for 2+ months. :/ I had been able to back up my iPhone 4S.
- Stephen
[*] As far as the OS is concerned, the volume has 3.22Tb free, but it is backed by 2.10Tb of actual available space. In any case, "a whole heck of a lot". -
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I suggest you delete some stuff off your phone so free up some memory and try again
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