HT4623 i did what they said to do and when i went to general i didnt see software updates. what else can i do to update my ios?

can someone plz help me im tryig to update the ios on my ipod touch and i cant do it from the ipod itself. is there another way that i can update the software on my ipod?

"ok. i have to do the update from a computer? "
fior the thrid time YES. You HAVE TO DO the update from itunes on your computer. ONLY on your computer with itunes. Nowhere else but itunes on your computer.
" can i use the itunes app on my ipod?"
Still NO. You CANNOT. this feature is ONLY available on ios 5 or higher. You CANNOT update from the ipod itself. You can ONLY update using itunes on your computer. You cannot do it any other way at all.
To summarize.
Update on your ipod = NO
Update on itunes on your computer = YES

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HT4623 I'm trying to upgrade an ipad and in the system under general there is no software update. What do I do?

I'm trying to upgrade an ipad and in the system under general there is no software update. What do I do?

The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
With iOS 6 you will lose the built-in YouTube app and the Maps app will change

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

HT1338 I have a lot of files called FILE0001.CHK etc. on my MacBookPro - they cannot be opened and an app search produces no solution. Does anyone know what they are please?

I have a lot of files called FILE0001.CHK etc. on my MacBookPro - they cannot be opened and an app search produces no solution. Does anyone know what they are please?

Thanks Charlie and Leroydouglas - apologies for not responding sooner - I am new to the Community and couldn't see how to respond to your queries without 'replying' to myself - hope this works. I do not use Windows on my Mac but it is possible I ran ScanDisk on my previous Windows laptop. Perhaps I have inadvertently brought these files to my Mac?? Can I delete the files or will I be losing something I cannot verify? So appreciate your input - thank you.

I buyed a song on Itunes and then they said Error -50 and the song is gone

I buyed a song on Itunes and then they said Error -50 and the song is gone

Thanks mate for the article but it didn't help me i just want to find my song back. My money is like stolen! The article only proposes a solution for mates who bought a video. I have a song problem But yeah many thanks "wiclee".

I just got a new laptop, and when i went to go and buy something it asked me to verify my account because this was my first purchase on here. it asked me the security questions but i dont remember exactly what i put. Now my account is disabled. now what?

I just got a new laptop and when i went to go and buy something, it asked for some security question answers cause this was my first time buying on this computer. When i went to go type in the (so what I thought) correct answers, it said they were wrong. After numerous tries, it disabled my account. How do I get the answers sent to my email so i can start using my itunes again?

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

I'm afraid you'll have to get the phone serviced, dropping the phone must have damaged additional parts inside the phone.
But Apple will not service the phone anymore, opening the phone and replacing the battery should only be done by authorized personal, not by users.
You'll have to look for a 3rd party repair shop and see if they can fix this, sorry.

Help! I just put a US sim card (i am from Canada) and got a monthly pre paid plan, and when I went to restore the iphone, it didn't work. I can't find backup that i did right before the sim was changed. I really need the info that was there! Please help..

Help! I just purchased a US sim card/monthly pre-paid plan (i am from Canada) as I am travelling in the states for a month, and when I went to restore the iphone, it didn't work. I can't find backup that i did right before the sim was changed. I really need the info that was there! Please help..

Hold on,
Have you talked to your carrier to confirm the unlock?
What was the procedure you did to unlock the phone?
Standard unlocking procedure once processed by the carrier:
Backup in iTunes
Erase the phone (ignore restore terminology here)
Plug the phone to the computer and then launch iTunes
Wait for unlock notification.
Restore the backup.

I opened my iPhoto library today which was stored on an external hard drive and several of my videos now will not play. The weird thing is that each file shows a duration of 1 second and when I open them it just shows one frame. What the

I opened my iPhoto library today which was stored on an external hard drive and several of my videos now will not play at all. The weird thing is that each file shows a duration of 1 second and when I open them it just shows one frame. What the !&%$#@ Where did my original video files go?

Sounds like a good plan, you can never be to safe and having a second External HD is safer than one.
The only thing that I would do different, is setup the 3T as my TimeMachine Backup and then erase and move my Photos, Videos and perhaps even iTunes Media to the 1T. That way you will have room to backup both the Internal Hard Drive and the 1T External Hard Drive to the 3T using TimeMachine.
Take your time, study and use the > Time Machine - Frequently Asked Questions if you get stuck or aren't sure how to make the move.
Also see > iPhoto: How to move the Library folder to a new location
iMovie ’08: Storing or moving your video library to an external hard disk
and > iTunes for Mac: Moving your iTunes Media folder

I transferred my music to a larger hard drive and when I went to sync to iTunes there half my library had a '!' next to the songs. After I located one song the question 'would you like itunes to find other missing files' came up. What does this mean?

I recently transferred my music from one external hard drive to another and when I went to sync it to iTunes half my music had a '!' symbol on the left side, which meant that the songs weren't located. When I went to locate one of the songs it asked me if I wanted iTunes to find other missing files, which I said yes. What happens next and what is iTunes doing to find the missing files?

iTunes is a database. When you import songs to the database, it records the location of that song, so that when you play, or sync the song iTunes knows where to look for it.
When you moved your music to a different location, iTunes can't find it because you didn't tell iTunes that you moved the music.
You'll have to re-add those songs that you moved to your itunes library. Your best bet is going to be to delete all the songs in your library and then go to File > Add folder to library > and then find your music folder on the new external hard drive.
Also, the external drive HAS to be connected in order for iTunes to find it.

Whenever I open a new tab a new window is also opening at the same time, and when i close that tab thet window is also closing. what to do?

Whenever I open a new tab a new window is also opening at the same time, and when i close that tab that window is also closing. what to do?

Swarnava, thank you very much! that did it and I am Bing-less . . . OH HAPPY DAY!! WOOHOO!!!! thank you, thank you, thank you!

I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my

I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my computer. How would I recognize this attempt and how can I prevent it? I also have Norton protection loaded on my computer (via Comcast). I am not sure if Norton can protect me if I select run. Do you have any suggestions?

Hi peterc,
By default, Reader updates occur automatically via the Reader app itself, and this is the most secure way to receive updates. While you can choose to update manually (by choosing Help > Check for Updates), you may not always get critical updates as they're released. See Automatic updates | Acrobat, Reader. If you receive an email about needing to update Reader, you should ignore it, as that is where the malicious updates can come from. Just make sure you're letting the updates happen from within Reader, either automatically or manually.
Best,
Sara

I installed lightroom 5 with a 30 day trial and it finished. Yesterday I installed cc and when I open LR5 I need a serial number. What do I do/how do I get one? Please help Tank you

I installed lightroom 5 with a 30 day trial and it finished.
Yesterday I installed cc and when I open LR5 I need a serial number.
What do I do/how do I get one?
Please help, Thank you.

Your photos remain in place, the catalog you have been using will remain. After you install Lightroom from the CC, all you have to do is open your existing catalog and continue right where you left off.

When I download firefox, using recommended setting, or my own, all the sub files/folders like plugins, modules, updater end up on the desktop as well as in the file location. And when I try to put them into the file location, they don't. And when I delete

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== I downloaded FireFox. ==
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Managed to solve this myself. Just went to properties > hidden.

HT4623 i did what they said to do and when i went to general i didnt see software updates. what else can i do to update my ios?

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