HT4623 I do not have the "Software Update" option on my "General Page" - How do I update my phone?
I do not have a "Software Update" option on my "General Page" - How do I update my phone?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848
Similar Messages
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I can not seem to update my iPad. To use certain apps I need ios5, however I do not have the software update option to do so. Is it possible to update my iPad any other way?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I do not have the "software update" option on my iPad version 4.3.3 - is it possible to update to iOS.5.1
That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
How can I download version 6 ? My iphone is currently on version 4 and I do not have the software update icon on my phone
IOS 4 will not update over the air (WiFi etc). You need to plug it to iTunes. After that you can do future updates over the air.
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HT4623 i do not have the software update key in my general to update my i phone
i do not have the software update key in my settings general to update my phone how do i update this
No. You don't. You can only update over the air if you're already running iOS 5 or higher.
If you actually read the article you linked from, you'll see a section on how to update using iTunes. -
HT4623 I do not have the software update button under general? How do I update?
I do not have the software update button under general. How do I update?
Hi!
you first you should update your device with iTunes in computer to iOS 5 then OTA (over the air) update button will be enable.
for updating with computer:
1- Download latest version of iTunes from here.
2- connect your iPad to computer (iTunes).
3- in left side (iTunes 10 or older) or in top right (iTunes 11 - latest version) your iPad will be apear.
4- click on it. in summery tab you find update button.
before using iTunes on computer please read the manual carefully or see here and find your own topic. -
HT4623 I do not have the Software option on my ipod
I am trying to update my ipod touch, i went to settings, general and i do not have the software option. What does this mean?
That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
I do not have a software update located in general settings. How can Iget it back, or how can iI upgrade to ios5 or 6
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I have an IPad 2. I tried to use Netflix and it told me that I needed to have iOS 6.1.2. Turns out I do not have the one before that either. I never got an alert as I did on my iphone 4s. When I ask the how to question, apple support tells me to go to Settings, General, Software update. Problem is I do not have software update available as a choice. Are there alternative ways to upgrade? Thanks. I did notice on other discussion boards that other Netflix users are pulling their hair out since the upgrade to 6.1.2.
Settings>General>Software Update is only available in IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972 -
HT4623 I do not have the software message in the settings screen
In the sttings screen I do not have the settings message so that I may upgrade software
From within the article you linked, scroll down to the section entitled "Update our device using iTunes"
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I need to update to iOS 5 from 4.3.3 on my iPad 2. When I go to settings>general I do not have a link Software Update. How to update the OS?
You can update the iOS via iTunes or do a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My phone is saying that I need the iOS 4.3 update but I do not have the software udate option available to me on my phone. How do I still update my phone?
If you have an iPhone 3G then iOS 4.2.1 is as high as it goes...
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How do I update my ipad 2 if my OS is prior to 5.0, it does not have the software dropdown
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
1. Go into the iPad's Settings.
2. Locate and tap "General" from the menu on the left.
3. The second option from the top is "Software Update". Tap this to move into the update settings.
4. Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
5. Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
1. If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
2. Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
3. After canceling the dialog box, iTunes should automatically sync with your iPad.
4. If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
5. After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
6. From the iPad screen, click on the Update button.
7. After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
8. After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
HT4623 I have an Iphone 3 that does not have the software updates how can I update it?
I have an IPhone 3 that does not have the software updates in my settings how can I update it cause I can not download any apps or games?
The 3G can not be upgraded beyond 4.2.1, but if the phone isn't there yet, see below.
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
On my general settings page, I do not have the software update option.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom
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