HT4623 I do not see the software option in my general settings, how can I resolve this? I need to update to the ios5

I need to update my operating system, but when I go into settings and then general I do not have the software option even available. What can I do? Aim not sure what operating system I'm currently working with I know it is not the iOS 5 or newer.

You'll need to connect the iPad to a computer running iTunes. Then update through that.
The following link has the ste by step guide. Just scroll down to the section titled Update your device using iTunes
http://support.apple.com/kb/HT4623
to find out which iOS version you are rtunning, you can go into settings->General->About and lok for the section titled "Version"

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Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

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Janie Mac wrote:
Cannot find settings to then go to general then about.
How do I edit the device in iTunes?
Double-click on the name.
My screen shot shows both devices because I sync wirelessly. Right now I can change the iPod name but not the iPad name because the iPod is idle while the iPad is syncing. In another minute or two, I'll be able to change the iPad name.

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Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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It seems that my iCloud address has been duplicated to another user in the UK? I'm in NZ how can I resolve this

I think it's most probable that someone is giving out your address by mistake: in which case they wouldn't be receiving any of the emails. Was there any indication that there had been any response? - a follow-up message, for example?
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http://www.apple.com/support/icloud/contact/
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HT2305 I PURCHASED AN ITUNES CARD FOR $50.00 IN THE USA WHILE I WAS ON VACATION HOW CAN I USE THIS CARD WHILE I AM IN THE USA. .......ELLIS

I purchased an itunes card in the USA while on vacation for $50.00----how can I use the card while in the usa.....Ellis

You will need to set up an account in the US iTunes Store to use that card, for which you will need a valid US mailing address. Note that the Terms of Use for the iTunes Store state that you will not attempt to use the US iTunes Store from any other country, so you will not be able to buy new items or re-download previously purchased ones from the US without violating those terms. So you may want to reconsider your purchase and perhaps return the iTunes card or sell it to someone who lives in the US.
Regards.

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I have 3 phones on one apple ID. I want to remove my phone which is the main phone on the acct to it's own apple ID. How can I do that but keep the other 2 on the current ID

When you connect that iPad to iTUnes, go to the summary page and scroll down, there should be a box saying 'automatically update' or something to that effect. De select that.
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Settings
iTUnes and App Stores
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HT4623 I do not see the software option in my general settings, how can I resolve this? I need to update to the ios5

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