HT4623 I downloaded the new ios 6 and I like it but now I can barely see my videos. When I turn the Ipod to the side my album cover shows up and it won't show the vidoes. How can I fix this?

How do u get rid of the album cover when u turn your Ipod to the side to watch vidoes. I downloaded the new ios 7 and now I can't watch my vidoes.

Based on other posts, the misic videos no longer play in landscape mode. You get the album covers as u describe.

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Hi. I have downloaded the new iOS 6.0 software update but now I can't switch off the shuffle function when playing music. Help please. Stuart

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I have the same problem and haven't been able to figure it out either

I updated my iPhone 4S to the new IOS 6 I like it but the problem I found the Wifi button it's not working any more it looks hidden , so what I should do to solve this issue ASAP

I updated my iPhone 4S to the new IOS 6 I like it but the problem I found the Wifi button it's not working any more it looks hidden , so what I should do to solve this issue ASAP

Tap Settings App > General > Reset > Reset Network Settings. See if fixed. If not, Restore Firmware with iTunes on computer. See if fixed. If not, all iPhone 4S have Warranty, make Genius reservation and take iPhone to Apple for resolution.

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

I just downloaded the new OS X Mountain Lion, and my iMessages status won't change!! How do I fix this?

I just downloaded the new OS X Mountain Lion, and my iMessages status won't change!! How do I fix this?

if you set up only iMessage account, you cannot change the status, because iMessage has no status.
You should set up another service (for example AIM) with status service. Initially I didn't understand this "issue" too, but it is correct.

I updated my iphone 4s to iOS 7.1.1 and my macbook pro to version 10.7.5 and now my iphone won't show up as a device on my computer. How do I fix this?

I updated my iphone 4s to iOS 7.1.1 and my macbook pro to version 10.7.5 and now my iphone won't show up as a device on my computer. How do I fix this?

Hey KAYLIEH,
Thanks for the question. I understand that your iPhone 4s is not recognized in iTunes for Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks,
Matt M.

Hei. I updated my iphone 4 to the new IOs 6, seems like I have lost all my contacts... Any one who knows what I can do? Please ;-)

Hei. I updated my iphone 4 to the new IOs 6, seems like I have lost all my contacts... Any one who knows what I can do? Please ;-)

Everything is Sorted!
The release of iTunes 11.0.2 and iOS 6.1.2 for my iPhone 4, seems to have sorted everything. I can now sync music, films and photos between my MacBook and my phone.
I was dubious about blindly doing the updates but decided they couldn't really mess up any further functionality so I went for it and it's sorted now.
Look in to, and take the gamble, it's up to you.

I just download the new iOS 7 on my ipad but I'm not seeing iTunes Radio in the music tab. Help!

I just download the new iOS 7 on my ipad but I'm not seeing iTunes Radio in the music tab. Help!

Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?
I have Windows 8 and am currently using the entire Adobe Suite Package for my account.

do you have a 64 bit os?

I have used the same laptop for all three of my iPhones but awhile back this laptop had a virus so my husband wiped it out and now when I sync my iPhone I no longer get my entire music library ( including purchased songs) on my iPhone. How do I fix this?

I have always used the same laptop for all of my iPhones but awhile back this laptop had a virus so my husband wiped out the laptop and now when I sync my iPhone I no longer receive my entire music library (including purchased songs) on my iPhone. How do I fix this?

kimberlyfromtopeka wrote:
Ok,thanks but, I should be able to something so that I am able to sync the entire library again not just the purchased songs.
If the non purchased music is not on your computer, how can it Sync to your iPhone...

Whenever i have downloaded itunes a pop up shows up saying "apple application support was not found" how do i fix this?

whenever i have downloaded itunes a pop up shows up saying "apple application support was not found" how do i fix this?

Hi jahhaas,
Take a look at the troubleshooting steps outlined for Windlows 7 in this article:
http://support.apple.com/kb/HT1923
Cheers,
GB

My Ipad2 and Iphone4 won't accept updates. How do I fix this?

My Ipad2 and Iphone4 won't accept updates. How do I fix this?

iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

http://support.apple.com/kb/TS1591
You may have to remove & reinstall the AMDS, as described in that support article.

Hey all , my apple ipad 16gb wifi only is showing a blue screen !! please help ! how do i fix this . what does it mean ? thanks in advance .

hey all , my apple ipad 16gb wifi only is showing a blue screen !! please help ! how do i fix this . what does it mean ? thanks in advance .

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

Under fire fox preferences, search tab - nothing shows up - it is a duplicate of another tab - how do I fix this?

I'm running Firefox 37.0.2 on a Mac 10.9.5. The search tab was there when I first started to try to get rid of yahoo and have google as my default search on the tool bar, but now Search won't show its own content. If I click on "general" first, for example and then click on "search", none of the information on the Search tab changes - it is as if it is still General. If I click on applications, and then search, search will show the same information as is under applications - and so on.
Another tab that acts the same is "Tab", therefore both Search and Tab aren't functioning.
Thanks for the help,

''cor-el [[#answer-722849|said]]''
<blockquote>
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
</blockquote>
Hi Cor-el - thanks for taking the time to reply to my post. I haven't tried this, since the first reply has seemed to work, but now I know how to restart in safe mode if I have too. Thanks!!

HT4623 I downloaded the new ios 6 and I like it but now I can barely see my videos. When I turn the Ipod to the side my album cover shows up and it won't show the vidoes. How can I fix this?

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