HT4623 i have a new iphone 5: to activate it, i am getting the message that i need iphone 10.7. I go to iphone UPDATES, and get the reply: your Iphone 10.63 is upto date...
i have a new iphone 5: to activate it, i am getting the message that i need itunes software 10.7. I go to itunes UPDATES, and get the reply: your itnunes 10.63 is uptodate...
Try this Apple support page.
http://support.apple.com/kb/VI67
Similar Messages
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My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.
Good to know that, but what can I do to get the mail and contacts downloaded from Icloud onto my Iphone? I am told that the password needs to be reset and I have erased and reset it 3x's already? Should I Restore All Settings or Restore Network Settings or will that result in a situation where I have to have it re-unlocked again? GRACIAS!
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I keep getting the message that I need to download the new update for ipages when opening old documents. The latest update that I have download was done 11/24/13. When I check for updates it shows that there are no new updates available. I downloaded Maverick a few weeks back on to my iMac. What is the issue
You have both your older iWork apps and the newer Maverick apps on your computer.
The new Maverick apps are in the Applications folder.
The older iWork apps are in the Applications/iWork folder.
Of the two, the older iWork apps are more useful so don't throw them out.
Check out about Pages 5, keeping the older Apps and how to manage updates here:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=6f02f15454adf b3c68b0a871f2ed6447&mforum=iworktipsntrick
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&mforum=iworktips ntrick
Peter -
I cannot connect to my new google+ account using Firefox 6. When I try to access google+ I get a message that I need to update Firefox, which I have done twice. I can access gmail and everything else that google has to offer - I think. Please help.
Thank youOpen System Preferences > Network > Advanced > Proxies
Deselect any checked boxes on the left then click OK.
If none of those boxes were selected, it might be a Safari extension causing the proxy dialog.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter -
I have activated the genius for Ipad and the message that It was a success never disappears . It is impossible to access the itunes or apple store. What can I do?
You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
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pages is not letting me open my documents I made last week. I get a message that I need to update my software. I am up to date.
What to do?It sounds like you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
Hello I recently downloaded an app on my iphone 4s - Remote mouse- so i can control my laptop that is connected to my tv, it used to work fine and now the connection fails, I downloaded another app and the same problem occurs, its not the firewall and both phone and laptop are conected to the same wifi, i also tried to connect it manually with the ip address and still no connection, can you help??
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Then reset: hold down the home button along with the sleep/wake button until you see the apple, then let go.(No data loss) Try it again. -
I try to open Acrobat I get a message that I need to register the product. I click on register and after about a minute, I'm told that I don't have an internet connection. My internet connection is working fine. In fact I registered Acrobat Pro XI using my account, but the program itself will not recognize it or allow me to use the software. What do I do?
If you already registered, then there is no point to trying to do so again. Simply dismiss the dialog.
Mylenium -
I am getting a message that I need to buy Acrobat XI, but I have an active year subscription to Creative Cloud. What is going on?
Hi meliniesittigLCSW,
Where are you seeing that message? Do you already have Acrobat installed? If not, you can install it by following the instructions in this document: Creative Cloud Help | Install, update, or uninstall apps
Best,
Sara -
I was at Apple Store yesterday and they created a pages document for me. When I got home and tried to open it, I get a message that I need a newer version of Pages. I see the image before I push "open". The 'kind' is pages publication. The file does not appear in the 'open recent' list.
Just be careful with Pages 5, it is not strictly an upgrade.
Apple has actually removed over 90 features and some work can be very difficult in the newer version.
It was all done to make it more interchangeable with the inferior iOS version:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
Peter -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
I downloaded the new 9.? version told my PC to run it. It said to restart my system to take effect. I did. Every time I try to get on line it gives me the message that I need to restart my system. What should I do?
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?
You probably need to confirm the security code of your CC. Log into your account an input this, even if it's already there.
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I cant update my ipad even tho i have adequate storage space available i get a message that i need 2.9 gb and have 14 gb available
Is the 14G on the iPad or iCloud?
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