HT4623 I have an iPad 4th generation and when I updated to iOS 7 I can't use FaceTime. Every time I tried to sign in I get a message asking me to check my Network connection. FaceTime and iMessage are the only application that give me this message.

I have an iPad 4th generation and when I updated to iOS 7 I can't use FaceTime. Every time I tried to sign in I get a message asking me to check my Network connection. FaceTime and iMessage are the only application that give me this message.

Try Reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.

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I cannot connect to facetime. My apple id and password are correct. It asks me to check my network connections, but check what?

I cannot connect to facetime. My apple id and password are correct. It asks me to check my network connections, but check what? I'm connected to the web by wifi. What else do I need to do?

If you're behind a firewall, try following tip. it'd solve your problem.
http://support.apple.com/kb/ht4245

IP5 set up with all options...however new emails OLD like 13-14 years old have arrived in the IN BOX that say no "this message has no content", and I am not able to delete them. Any helpful ideas?

IP5 set up with all options...however new emails OLD like 13-14 years old have arrived in the IN BOX that say no "this message has no content", and I am not able to delete them. Any helpful ideas?

Hi 23672!
I have an article here that can definitely help you with that issue. The article is about what to do when a mail message has no content, and can be found here:
iOS 4: Unable to view message body preview or mail receives blank messages
http://support.apple.com/kb/ts3426
Note that the article was written for iOS 4, but it will work in later iOS versions. Thanks for coming to the Apple Support Communities!
Regards,
Braden

I have a problem with my ipad. I can make online documentation before but when I updated my iOS, I can't longer make notes. How can I fix this problem?

I have a problem with my ipad. Before I can make online documentation but when I updated my iOS, I can no longer make notes. How can I fix this?

What does "online documentation" mean exactly? Are you using the Notes app to try to create notes in iCloud, for example?
If so, that should still work in iOS 7.1.
If not, please tell us specific symptoms of what is (or is not) happening.

Why are the only numbers that show up in my "Recents" on the iPhone 3G the calls that I've missed? I used to have all recent numbers that had called, on my old phone.

Why are the only numbers that show up in my "Recents" on the iPhone 3G the calls that I've missed? I used to have all recent numbers that had called, on my old phone. Is there some way to make it so that all my recent calls (in and out) show up on my phone?

At the top there's a toggle between "All" and "Missed". Click "All"

TS1702 why cant I log in to Facetime using my Apple ID? I get "Cannot log in. Please check your network connection and try again."

When attempting to use Facetime, I receive the message "Could not sign in. Please check your network connection and try again."
I rebooted the app, and rebooted the iPad to no avail.
And yes, my network connection is perfect.

Hi Dinowenwen,
Thanks for visiting Apple Support Communities.
If you're not able to sign into Messages, the steps in this article can help:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Cheers,
Jeremy

HT4623 I have a ipad 1st generation can I update to iOS 7.0

I have a ipad 1st generation can I update to iOS 7.0

No.
5.1.1 is the highest iOS the first generation can go to.

HT201471 I have an ipad 4th generation and my screen cracked but it still works how can I fix this

Hep please

The standard 1-year Apple Care warranty only covers defects in materials and workmanship, not damage due to accidents.
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Error: could not sign in please check your network connections facetime on macbook after lion update 10.8.4

Upgraded from Lion 10.7.4 to 10.8.4 and now I get these errors on Facetime and Messages - anyone know the fix?
network is fine -
apple id and password are correct -
added 8.8.8.8 and 8.8.8.4 to DNS -

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 3
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 4
Back up all data, then take the steps suggested in this support article.
There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 5
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 6
Reset the NVRAM.
Step 7
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 8
According to one anecdotal report, Flash Player may interfere with iMessage, though I don't know how and can't confirm. To test this theory, select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane. If this action solves the problem, please post your results.
Step 9
Reinstall OS X.
Step 10
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

I recently purchased face time, yet every time I try to sign in I get error message that I need to check my internet connection. And my firewall is off! Help please.

I recently purchased face time, yet I am unable to sign in - I keep getting an error saying I need to check my internet connection. I have turned off my firewall. Any thoughts???

I just installed it today and was signed in at the end of installation and when I quit the program and tried to sign back in I started getting the same message. My firewall is off as well. I wish someone would answer the friggin question LoL.

I am using a GLOBE prepaid microsim for my new ipad with retina. i was registered with supersurf 999, and i was able to enjoy my internet connection until i updated my ios with 6.1... every time i go online,it says i am not registered with mobile intrnet?

i am using a GLOBE prepaid microsim for my new ipad with retina. i was registered with supersurf 999, and i was able to enjoy my internet connection until i updated my ios with 6.1... since then, every time i go online,it says i am not registered with mobile internet... however, when i insert the microsim on my broadband, i can actually go online... what to do??? my apn setting in internet.globe.com.ph which is for prepaid users...

PS - I just sent this to a few of my friends in the big hardware review sites, as well as a few apple execs:
Whats up guys? Its your old buddy dom "battleship mtron author , 9 ssd drives in raid 0" years ago. lol
I wanted to fill you in on a HUGE problem with the new ios 6 update.
My iphone 4 updated without a hitch.
My ipad 3 on the other hand has a HUGE PROBLEM. It is essentially a brick without wifi (since the device relies on wifi for just about every task).
There are currently hundreds of a users within the last 2 hours reporting the same error on the apple discussions site.
https://discussions.apple.com/message/19626235#19626235
What happens is simple:
1. Download and install the update on Ipad 3.
2. Try and connect to your normal wifi connection.
3. It will connect for a few seconds and than fail stating "no internet connection available"
4. It is no a brick without wifi accessibility. (unless we revert to ios 5)
I have tried resetting my router. Resetting settings on the ipad. Renewing the ip address both LOCALLY and through the WAN at the cable modem and rebooting all of my networking equipment (ie: router), I even tried doing a complete wipe and re-install of ios 6 fresh. You guys know I am a tech geek from my background and I have tried everything so I just wanted to fill you in on this potential problem for apple.
Regards,
Dominick
Owner, nextlevelhardware.com (retired)

HT4623 I have an iPad mini. I chose to update my aps. I bought the iPad in the US but live in Guatemala. Now I cannot download any of the new versions of the aps. Is there a way to do it?

I have an iPad mini bought in Florida. I live in Guatemala. Today I was given the opportunity to update all of my apps. I chose to click on that choice. Now I have no apps. What can I do? Thanks, Phyllis

If you are using the same Apple ID that you used to buy them, it should not be a problem. You must have changed the Apple ID associated with those apps.

Updated to iOS 6, can't use iMessages for all of my numbers. It sends message that the number is not registered on iMessage. Help!

Updated to ios 6, imessage sends back "number not registered". I need to know how to register numbers to imessage account.

On your iPhone running ios6 whose number you want to register, simply log out of imessage and log back in, it should then ask you if you want to add it.
A short time later you will get a push on your device saying it adding xxx-xxx-xxxx to your apple id

TS1702 downloaded Jeopardy HD from the App Store. Program loaded but upside down on screen. Deleted and re installed application and it still loaded upside down. This is the only app that has done this. Re-started ipad and re-loaded and still doing th

Anyone had trouble loading Jeopardy HD App? Mine loaded upside down. Tried everything, re-starting, re--loading, all to no avail. Have to turn screen upside down to play.

The App Store is scanning the Mac and finding purchased apps in the Applications folder. It then checks against the list and finds that they are old versions and prompts for an update.
All that is required to install an app is a Apple ID and admin rights on the target mac. The apps she is installing are wrapped in DRM which identify her as the owner, but the App Store doesn't care, as she is entitled to install them on your Mac. But it reads her ID from the wrapper and thus prompts for her password to do the update.
I'd personally suggest that just one of you has admin rights and does all the purchasing off the App Store. You could remove all her apps from the mac, but you'd then need to purchase them again to consolidate them into your ID.
Or you could just get her to do the updates!

When I connect my iphone to itunes, the only options that are available are to set up as a new iphone or restore from an old backup, and I want to do neither of those

Hi, whenever I plug my phone into iTunes, the phone interface pops up and I am given only two options: restore the phone from an old backup, or set the phone up as a new phone. I want to do neither of these things because the phone doesn't need to be restored, and it was set up when I first bought it a couple months ago. Help???

Apparently it does need to be restored because that is what it is requesting. You will need to restore it as New or from a recent backup if you made one.

HT4623 I have an iPad 4th generation and when I updated to iOS 7 I can't use FaceTime. Every time I tried to sign in I get a message asking me to check my Network connection. FaceTime and iMessage are the only application that give me this message.

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