HT4623 i have an iphone 4 but when i go to general n settings  there is no option as software update . pls help

i have an iphone 4 ios 3.1.3 which is outdated . i went to settings , general but there was no software update feature . its on all other phones same models which myfriends have . can anyone help.

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Note: Are you certain you have an iPhone 4?

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    Connect to iTune and Check for Updates (tap to enlarge)

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    Correct.
    That is a feature of ios 5 and later.
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  • TS1814 what about if I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

    I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

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    http://support.apple.com/kb/TS1275
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    http://support.apple.com/kb/TS3694
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  • Am I able to use Microsoft Office when i switch users on my Macbook Air? I can find the applications, Excel Word etc, but when I try to open them it keeps taking me to a software update for Microsoft Office. Any tips on what to do???

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    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 7.0.x
    iPhone 4S                                    iOS 7.0.x
    iPhone 5                                      iOS 7.0.x
    iPhone 5c                                     iOS 7.0.x
    iPhone 5s                                     iOS 7.0.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 7.0.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 7.0.x
    iPad 3                                          iOS 7.0.x
    iPad 4                                          iOS 7.0.x
    iPad Mini                                      iOS 7.0.x
    iPad Air                                        iOS 7.0.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS from iOS 5
              Tap Settings > General > Software Update
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         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
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            2. iOS- Resolving update and restore alert messages

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    I am attempting to upgrade my iPhone OS from 4.2.6 to OS 5.  I followed the online directions, but when I go to "Settings > General", there is no "Software Update" option as they describe.  I need to upgrade the OS in order to use a credit card swipe accessory for customer purchases.  HELP !!!

    iOS 4: Updating your device to iOS 5 or later

  • HT4623 I go into General, then About, but there is no option for Software Update! How do I get this, as without it appears I can't update OIS?

    The how to update the operating system (oIS) says to go into General, then About, and then Software Update. But my iPad doesn't have this option. Can anyone help?

    That feature isn't present until you have installed iOS 5 or later. You must upgrade via iTunes and your computer.
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    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
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         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

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