HT4623 I have an iphone 4s that is hung after agreeing to upgrade to IOS 6. Any Help?

I have an iphone 4s that is hung after agreeing to upgrade to IOS6. Any Help?

Thank you. I did try this, but the Apple Server would not connect, indicating that the network would not allow connection. I checked the set-up, there did not seem to be anything wrong. The network is Wi-Fi, high speed, and the interactions to iTunes work except when trying to do the iOS update. So, I think it is time for a trip to the nearest Apple store. Thanks again for the help.

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HT4623 I have an Iphone 3 that does not have the software updates how can I update it?

I have an IPhone 3 that does not have the software updates in my settings how can I update it cause I can not download any apps or games?

The 3G can not be upgraded beyond 4.2.1, but if the phone isn't there yet, see below.
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

HT4623 I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.

I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.

There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH

HT4623 I have an iPhone 4S that i dont use anymore. It is locked with a password & i can't remember the password. i am wanting to let my child use this phone now but when i connect it to my computer it says that it cannot find the device driver. How can i

I have an iPhone 4S that is locked with a password & cant remember password. when I connect to my computer it says that it cannot find the device driver. How can i fix this?

Hello jlb1977,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Best of luck,
Mario

HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

Hi there KrisonCastillo,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

HT4623 i have an iphon 3g how do i update it to at least ios 5.0??????

i have an iphone 3g how do i update it to at least ios 5.0????

The iPhone 3G can Only Update as far as iOS 4.2.1... Sorry.

TS1398 wifi networks are not shown and can not use wifi in my iPhone 4s since upgrading to iOS 7, any help available to fix this problem

My iphone 4s is not showing the wifi networks after upgrading to ios 7, can not use wifi anymore....any guidance to fix the problem?

You can't downgrade the iOS level.
Try using Settings > General > Reset > Reset Network Settings.

HT4623 I have a iphone 4 that i used in the past, i forgot the pass code and it is telling me it is now disabled. what can i do to unlock it

i have managed to lock my iphone 4 and have forgotten the pass code. what can i do?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work

I have an iphone 4 that i use as an iPod. it is not connected to a telephone company. I updated to ios7 and now it won't sync with my computer

I have an iphone 4 that I use as an iPod. It is not connected to a wireless network. I have updated to the IOS 7 and now it won't sync with my computer. Does anyone know what could possibly be the problem?

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

HT201269 I have an IPhone 4 that turns off.When I plug the phone into a outlet, it says to connect to iTunes. But my phone doesn't connect. I need to backup info to sync to a new iPhone. Is there another way to get the info from the old one?

I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

I have an iPhone 4 that i was trying to fix and now it will not turn on at all is there anyway that i can access all my pictures and contacts from my new phone or pc? It is also on the same apple id, but i dont know if that would help with anything.

I have an iPhone 4 thats i was trying to fix and now it will not turn on at all is there anyway that i can access my pictures and contacts from my new phone or pc? Aslo the are both on the same apple id but i dont know if that would help or not.

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

I have an iphone 5 that i trade with a family member they have coverage on it. now the iphones sleep wake button doesnt work sometimes can apple replace my iphone even if i dont have the box or recipit to the product or can they just repair it?

i have an iphone 5 that i traded with from a family member. its has coverage but now the sleep/wake button doesnt work sometimes. can apple replace my iphone and give me a new one or is it just something they can repair? i dont have the box or recipit to apple care or the iphone

Apple can fix it without your receipt or box. They pull the serial number from the device and determine warranty status from that. Hopefully ApplCare was registered to the product before you lost the receipt though. If not, you can go back to the point of purchase and obtain your AppleCare receipt and Apple can help attach it to the iPhone.

I have an iphone 5 that was originally with verizon but has been unlocked now by them and the phone is still under the apple warranty, if I go to replace for power button malfunctioning, will they give replace it with an unlocked phone as well?

I currently have an iphone 5 that was verizon locked but has been unlocked by them because of my contract, the phone is still under the apple warranty but the power button is not working, if it was the case that apple has to replace it with another phone, will they replace with an unlocked phone now?
thanks

The SIM Lock is stored on the Apple Activation Server - if it has been correctly unlocked by a network then this would have been done on the Activation Server.
When you get your replacement handset through Apple they mirror the activation server details of your existing handset and the current SIM LOCK status is mirror'd onto the new device.
(100% Accurate - done mine 2 weeks before christmas due to original 5 sleep button stopped working)

I have a iphone 4s that I am trying to syn. whenI look at Iphone content it shows music, but there is this symbol A dotted circle and these will not play.please help asI am frustrated.

I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.

Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.

HT4623 I have an iphone 4s that is hung after agreeing to upgrade to IOS 6. Any Help?

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