HT4623 I have an iphone 5 factory unlocked and straightalk via at@t is my carrier ... now that i have updated my ios   i dont have phone service from straight talk  and they say i need to have my phone unlocked again!

I have an iphone  5 factory unlocked    gsm    got my sim package with straightalk and it worked for 2 weeks no problems  ... i was to update to ios 7.1 and now i dont have any service to make phone calls...... i contacted  straight talk and they told me I need to have my phone unlocked again! is this true and if so how??

ok so the store I bought this from totally misrepresented it..I never got certification that it was factory unlocked ..thanks for your input ... it makes sense now ... it was a verizon phone to begin with from what I understand ..

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