HT4623 I have App Store updates indicated, but the update screen is blank. How can I retrieve updates?
I have App Store updates indicated, but the update screen is blank. How can I retrieve updates?
From Demo:
If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.
Similar Messages
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I just recently updated the software on my ihpone 4 to the iOS 7 and now my iTunes Store does not work. All of my other apps work perfectly fine except iTunes. Whenever I open the app, the icons for music and movies and tv shows come up, but when I touch them, nothing happens. The screen is just blank. And I already tried updating again, updating iTunes on my computer, turning my iphone off and on, and resetting my ihpone, and nothing works. Can anyone help?
I searched this site for ios 7 and itunes store and found numerous others with the same problem, and several suggested solutions. One said that they had blocked all cookies and that was apparently the problem. I had done the same thing - blocked all cookies. So I set cookies back to "third parties and advertisers" and that solved the problem. Now the itunes store is working.
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I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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I just installed ios7 on my iPhone 4s. It seems to be working fine but all of the apps I had previously installed are gone. They show up in my app store as purchased, but the shortcuts are gone. Does anyone know how to get the shortcuts back? Thanks!
I updated via my iPhone 4s. The apps were on my iPhone 4s. That's all the information that I have. The update to ios7 seems to have gone smoothly - everything else is working, phone texting, email, internet, etc. But all of the apps I had installed over the past year are no longer showing up as shortcuts. No facebook, no twitter, no espn, etc. They are all still listed in my app store as purchased, but the shortcuts and my folders are gone. Thanks.
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trying to update apps in the app store. My old apple id comes up. I've already signed in and out off itunes and the app store several times with the current id. still everytime i try to update the apps the old id comes up
Apps and their updates are permanently tied to the ID used to purchase them originally. It will always ask you for your old ID if they were purchased using that ID. The only way to stop this would be to delete them from your phone and your iTunes library, then repurchase them using your current ID.
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i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?
I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv -
Yesterday this was automatically installed. Today I can't access a document in Pages. A prompt says I need a Pages update. But the next screen tests for updates and informs me everything is up to date. What's up?
It's highly unlikely that the Pages update problem has anything to do with the ARD client update, since the client is not involved in any way with Software Update. I'd suggest asking for assistance with the update problem in the forum appropriate for your version of Mac OS X.
Regards. -
Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?
See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
Dear I am using iphone 4s now its connected with pc to create contact group. I have 750 contacts in phone but pc showing only 36. How can i solve this? How can I see all contacts in pc?
HI,
It may pay to bookmark this page.
http://www.apple.com/support/systemstatus/
8:40 PM Wednesday; April 10, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I have An iphone 5... And when I take a picture it appear on the photo app on the middle of the screen and not on the whole screen.. How can I fix it?
Definitlely have it looked at. That could be a hardware deffect on the maker(apple) so there could be a definite replacement option.
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I don't have a user acount password but need to delete it. How can I handle this?
I don't have a user acount password but need to delete it.
How can I do this?You can't delete something that does not exist.
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I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's? -
I have recently purchased a hybred 750GbHDD as an upgrade for my MAC Book Pro (Intell Version) I have a boot camp partition to the original 500GB HDD. How can I expand both partitions to fit the new drive?
I have tried bootcamp and have had no luck due to the fact that boot camp doesn't see the additional HDD space of 250Gb. What am I not doing?Ouch, well there is a problem.
This is the stack of partitions on your old drive
EFI (hidden)
Lion (50GB say)
Bootcamp (50GB say)
Lion Recovery Partiton (hidden)
This is the same stack on your new drive imaged from the old one.
EFI (hidden)
Lion (50GB say)
Bootcamp (50GB say)
Lion Recovery Partiton (hidden)
Emtpy Space (100GB say)
This is what you want
EFI (hidden)
Lion (100GB say)
Bootcamp (100GB say)
Lion Recovery Partiton (hidden)
EFI has to be at the top of the drive and Lion Recovery has to be at the bottom of the drive.
And you only have four partitions.
You can't move the Lion Recovery Partition or Bootcamp partiton, however you can expand the Lion Partition into empty space below it. (but can't delete or move the Lion Recovery partition)
Your Duplicator duplicated perfectly, too perfectly Likely would work with same sized drives/partitions.
This is what your going to need to do.
You need to move the Bootcamp partition to a blank external drive using WinClone and disconnect. This is so you have two backups of it. (one on your old 500GB drive)
You will need a drive enclousre or IDE/SATA to USB adapter cable for the older 500GB drive and option key boot from it. (some enclosures can't be booted from so check first Other World Computing is good place to ask)
Download the free Carbon Copy Cloner, grab any new files off the new 750GB internal drive to the old 500GB your booted from.
Open Apple's Disk Utility and Erase with Zero option the entire internal 750GB drive and let it rip, this will map off as many bad sectors and improve reliability.
Now use Carbon Copy Cloner to clone the 500GB Lion + Lion Recovery Partitions to the internal 750GB, it will "fix" things and place Lion Recovery at the bottom of the drive where it belongs, give all the extra space to OS X Lion.
Next your going to have to follow WinClones instructions to restore your Bootcamp, likely you will have to recreate the Bootcamp partition first (in Bootcamp) to the size you want and then clone. Likely Winclone may "fix" Windows to recognize it's in a new larger partition now. I don't know you'll have to check as I haven't used it.
When Bootcamp creates the partition it will place it near the bottom next to the Lion Recovery Partition.
As you know you will have to re-validate Windows with Lord Redmond or it expires as you changed the hardware.
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