HT4623 I have apps that say I need iOS 6 but my iPad says I'm updated with latest 5.1 version. Is Apple no longer supporting 1st Gen iPad???

Is there any way to update my iPad even though it doesn't have a camera? I'm hoping Apple isn't going to stop updating and fixing bugs for original iPad.

I don't think bug fixes are ruled out, however iOS6 is for iPad 2+. The theory/thought/idea is that iPad 1's simply can't handle the bells and whistles of iOS6. IIRC, models of the iPhones and Touches are also not eligible for iOS6.
It's really the same as the laptop that I have at work that can only run XP because it lacks a processor and ram to handle windows 7 or 8.
Software moves faster than hardware.

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I have apps that say they are open in the app updates, how do I get them to close and not run in the updates?

I have apps that say they are open in the apps updates, how do I get them to close in the app updates?

This is normal under iOS 7. The App Store app shows all apps you have updated and are displayed in an "updated" list. The apps will drop off of the list in a few weeks or so. If they show as being updated, then they have in fact been updated. They will remain in the "updated" list until they are dropped off after a time.

I have apps that say waiting, but will not start download

can anyone help

Turn your iDevice off the back on (or you can alternatively reset it)
Make sure you are connected to a wi-fi network
Try and download an app and see if it says 'waiting' (if it does go to step 4)
Go into the App Store app on your iDevice and see if you are currently downloading anything
Then Open up the iTunes app on your iDevice, go to 'More', the 'Downloads' and see if anything is there
If there is download it and if you don't want it you can delete it afterwards (you can't delete it while it is downloading
Go back onto your home screen and your app should be downloading

Help! iphone 5 was run over by a car.There are 2 apps that I REALLY need, to get on my ipad. I was able to sync even though the phone itself won't work, so there should be a backup on my computer. Is this possible? I need the info in the apps.

I kept a journal and my running bank account balance on the iphone. I am really at a loss without these. The journal was also my baby's eat/sleep/etc. log. Please help!!

If these apps are also iPad compatible, you can download them directly. Make sure you are logged into the App Store with the same Apple ID that made the purchase. (Settings > iTunes & App Stores)
On the iPad:
Open App Store > Updates > Purchased

I have 2 apps that say they need to be loaded on itunes or wi-fi because they are to big but I can not get them to delete on my ipad app screen they still say they are loading and I have deleted them on my itunes screen on my pc what do I need to do?

I have downloaded two apps that say they need to be downloaded on itunes on my pc or using wifi. I have deleted them from itunes on my pc but they still show on my apps screen on my ipad and I am unable to delte them on my ipad. what do I need to do to get them off my app screen on my ipad?

Also, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com www.getfirefox.com].

TS1702 I have an app that appears to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

IPhone 5
I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?

Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app - tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. I have been unable to uninstall itunes

Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!

Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1212 i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

i want to get my photos and this app that has my movies on it, but my ipod touch is locked and i forgot the passcode. normally i would have to restore my ipod but how do i keep my content if my ipod touch says its never been backed up?

If when you connect the iPod to your computer yu can't make a backup:
- Contact a data recovery company
- Maybe via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

I have apps that need to be updated, but the only way I can do it is with my computer

I am in Afghanistan, the free wifi spot is too slow or the files are too big to update on my iphone4s. I can connect to the internet and sync my phone without any issues. I can see all my apps with itunes, but there is no place or button that i have seen that says to update my apps. the only option it gives me is to remove the app, which I obviously don't want to do.
How do I get the app updates with my computer without dumping the apps?

On your computer, iTunes...left sidebar...if not visible, go to view, show sidebar...click the "Apps" tab under library, then updates, right-click the app/apps you want to update, then update. Or, update all if you like. Then, sync your phone.

I have apps that needs to be updated that shows my old account. How do I delete this info without losing my purchases? The old account was hacked and I do not want to update anything using that account! Help. Wonderer

I have apps that needs to be updated that shows my old account. How do I delete this info without losing my purchases?

iTunes purchases cannot be transferred between accounts. If you no longer wish to use the old account at all, you should delete those apps and repurchase them with the new account.
On the other hand, you could also (and should have before creating a new account - contact iTunes support to deal with account security: https://getsupport.apple.com/Issues.action

TS1702 I have a free app that says it is installing but will not install. How can I get it to finish installing or quit.

I have a free casino app that says it is installing but it will not finish stalling

• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

HT4539 I recently changed My apple I.D because i forgot my last one's password, but i still have apps that need the Old I.d's Password for updates. How do i Update these apps?

I recently changed My apple I.D because i forgot my last one's password, but i still have apps that need the Old I.d's Password for updates. How do i Update these apps?

i have this problem to. can anyone help?

My ipad wont let me download certain apps because it needs ios 7 but when i check update it says there is none?

my ipad has IOS 5.1.1 version and i know there is newer update for them as when i go to download certain apps it wont let me because it needs IOS 7 but when i have plugged it into itunes it says no update needed?

Hello courtneys100,
Thanks for using Apple Support Communities.
From your post it appears that you are using an earlier iPad, which can only update to iOS 5. Some developers do offer compatible versions of their apps for people running older iOS versions, but ultimately it is up to that developer to make an older version. Check out the article for more information about installing the latest compatible version of an app on your iPad.
Install the latest compatible version of an app on an earlier version of iOS or OS X
Cheers,
Alex H.

When I plug my iPhone 4s into my PC, I get an error message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. Has anyone else run into this problem recently?

When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!

Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.

HT1926 I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contact

I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

HT4623 I have apps that say I need iOS 6 but my iPad says I'm updated with latest 5.1 version. Is Apple no longer supporting 1st Gen iPad???

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