HT4623 i have done an ios update but my phone wont connect to my computer

i have done a ios update but i cant connect my phone to my computer and itunes is not picking it up

Are you running iTunes 10.7 on your computer? It's required for iOS 6.

Similar Messages

  • I downloaded ios 5, but my iphone wont connect to itunes ( haven't installed ios5), i downloaded ios 5, but my iphone wont connect to itunes ( haven't installed ios5)

    downloaded ios 5, but my iphone wont connect to itunes ( haven't installed ios5)

    Hello Apple_Addict22,
    Thank you for your question. iOS 7 requires iTunes 11.1.  First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
    iTunes: How to install the latest version
    http://support.apple.com/kb/ht5654
    If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
    Download iTunes
    http://www.apple.com/itunes/download/
    Once the file downloads, double click on the installation file that downloaded to initiate the installation.
    Best,
    Sheila M.

  • HT1212 but my ipad wont connect to the computer ! :(

    but my ipad wont connect to the computer !

    Is the iPad not being recognized by your computer/iTunes?
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
     Cheers, Tom

  • I have just downloaded iOS update but this has locked my iPad screen. Screen shows iTunes symbol with white arrow and padlock below it. I have tried to reboot but I am unable to unlock screen. Can anyone help with this please.

    I have downloaded an iOS update on my iPad air2 but it has locked the screen and I can only see the iTunes symbol with a white arrow and a padlock below it. I have tried turning the iPad off and on but the same screen reappears. Has anyone had a similar problem?

    What that symbol indicates is that your iPad has gone into recovery mode and now it needs to be restored in order for you to be able to use it again. You can reboot from now until the cows come home and it will not do any good.
    You do indeed need to plug your iPad into your computer and use iTunes to restore the device.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    Just in case you need to use recovery mode.....
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • I have done a system update  but my camera isn't working

    I have done a system update on an IPone 5 but now the camera isn't working properly

    Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
    If this procedure doesn't work, back up and restore via iTunes. If the problem continues, restore as a new device and test. If the problem is solved, there is some kind of corruption in your backup file or maybe it's one of your apps causing problems. If it continues, take it to an Apple Store for evaluation of a possible hardware problem.

  • HT4623 Today i did the latest IOS update now my phone wont turn on

    Today i did the latest IOS update on my Iphone, and now i cant turn it on and itunes no longer recognises my phone. I have uninstalled itunes and reinstalled. But not still no luck, has any one else had any problems???

    Yeah, i uninstalled itunes then reinstalled it again, just to make sure that i had the latest.
    No something odd has happened over night, the battery went flat last night, so i put it on the charger for 12 hours. Then when i took it off this morning for 30 minutes the battery went flat again..

  • I have a ipod nano 4th gen. and it wont connect to my computer at all and I tryed to reset it but its been 10 minutes and iit wont go back to normal. It is charging fine when I use the wall plug. I need help!

    I have a ipod 4th gen and it wont connect to my windows computer at all. I've tryed to reset it but its been 10 min and it wont go back to normal. I use the wall plug in to charge it. also it wont charge on my computer but other wise it works fine. I need help!

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • HT4623 I have done an iCloud download but now cannot get past the Terms and Conditions page, even after accepting.  It's just a revolving door!

    I have downloaded an updated version of iCloud but cannot get past the Terms and Conditions pages, notwithstanding accepting them.  Further, I cannot get back into iTunes.

    Since I do not know what you actually did maybe:
    http://syncor.blogspot.com/2013/09/ios7-and-missing-agree-button.html
    Otherwise:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iCloud and delete the account from the iPod and then sign back in.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • TS1702 Help! I can't download apps on to my iPhone 3gs - I have done all latest updates but still it won't download an app. Everytime I press to install then enter apple password it just reverts back to the app. I'm only trying to download free apps.

    Please see title above

    well, after about 10 minutes, iTunes decided to download iBooks again this time without error. I synced my iPhone and now it's there. Weird! Must have been a store glitch with that app for a bit.

  • Ever since the ios updates, my ipod will not connect to my computer or itunes.

    So am unable to get music on it, etc. Is there anything I can do? Besides reinstall itunes, because that did not work.
    I also cannot even go through my device managers since nothing even appears. I have a Toshiba Windows 7 Laptop.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with             
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • HT4623 I completed the ios update but now my contact information is missing?

    I completed the ios update but now my contact information is missing?

    Your contacts will be in whatever program you have chosen to sync.

  • Had my Nikon D600 recently in for the updated service call. Camera works fine but Photoshop says it cannot open my RAW (NEF) files now? It worked fine before and I have done all my updates.

    Had my Nikon D600 recently in for the updated service call. Camera works fine but Photoshop says it cannot open my RAW (NEF) files now? It worked fine before and I have done all my updates.

    The only thing I can think of is if you got a replacement D610 as rumored here:
    http://nikonrumors.com/2014/01/27/nikon-is-replacing-some-d600-cameras-with-new-d610-model s.aspx/
    In that case, you would need the new version of Camera RAW or DNG converter as per Camera Raw plug-in | Supported cameras .
    The other thing to check is if the files open in the Nikon native ViewNX software. If they don't it's time to call the service center.

  • Have done the iOS 5 update and lost some of my apps now can't get them back and won't let me register my wife's card on my account

    Have done the iOS 5 update and lost half of my apps won't let me get them back and won't let me register my wife's card on my account as I don't use credit or debit cards
    <Edited by Host>

    Relax, nobody's ripping you off...
    Apps are tied to the Apple ID you purchased them on and not the device so getting them all back is easy so long as you know the account details. To reinstall the apps just use the App Store and use the original Apple ID (account) that was used to purchase them, then re-install.  If you setup a new Apple ID on your device when you initialized iOS 5 then go into the App Store app and change the account back to the one that was there before. Then go to update > Not on this iPhone and start installing...

  • HT4623 i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

    i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

    you must restore i would put in dfu mode if it isnt asking to restore when you plug it in

  • TS1702 I've done recent iOS update on IPad (2nd gen) and now game center will not open.  and when I attempt to contact support it tells me that I need current safari browser, yet when I plug in it tells me all is up to date????????

    I've done recent ios update on my IPad (2nd gen.)  and now game center has stopped connecting.  Just goes to blank white screen.   I have synced 4 times and turned IPad on and off several times.  when I try to connect to Apple support it tells me that i must have current safari browser.  Yet when I sync to my MAC it tells me all is up to date with current ios. 
    Please help.......

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download

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