HT4623 I have issues with purchasing apps, but I can download free apps. Error telling me to contact apple?
I have issues with purchasing apps, but I can download free apps. Error telling me to contact apple?
Then contact iTunes support like the message said:
Apple - Support - iTunes - Contact Us
Similar Messages
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I have an iphone 4. Recently I have issues with certain apps closing immediately once they are opened.(ie Email). Tried re-booting entire phone and still having issues. Any one else having this issue or know a fix for it?
Delete background Apps from memory and then Reset.
To Delete background Apps, double click Home button, in the bar at bottom, hold down on an App Icon until the minus sign appears, tap all the minus signs, until all background Apps are cleared from memory. Then Reset, hold both Home and Power buttons until the iPhone begins to restart itself, ignor the 'slide to power off' let the iPhone restart itself. Usually takes about 10 seconds of holding both buttons. -
I have issue with my account acutely I can't download any application when I try to downloading any application it show my Apple ID has been disabled ,so please I want to get your usual support.
Sweet-jeje wrote:
... it show my Apple ID has been disabled ,..
If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i have issue with my iphone5, the phone is open and good network signal, but when some one calling me they cant reach me, like the phone is off
You are as far as you can be with the original iPad; only iPad 2 and greater will update to 7+
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i didnt have issues with itunes before...but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial....but still cant open itunes store. im looking for music to buy.
Hello bogley
Check out the article below for troubleshooting access to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
HT4623 I have an iPad 2 16GB but i can't update the software,it has no software button in settings.
I have an iPad 2 16GB but i can't update the software,it has no software button in settings.
That only appears when you have iOS 5+ installed, you will need to do the update via your computer's iTunes.
Connect the iPad to your computer and copy any purchases off the iPad to your computer via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
I have recently purchased (from the States) an ipod nano 6th generation. I belong to a local library and can download books from the audiobooks online section. Problem is, my iPod when synced to iTunes, does not show Library as a category and audiobooks. For some reason, it is allowing me to download the books to my iPod, but I am unable to delete them from the iPod, and also, it is giving an echo (I think somehow it is downloading twice which is giving an echo effect). Not sure what is going on, but if anyone can advise me on this I would be very grateful.
Hello mrsbonniesue
If you have an issue with the audiobook showing up in music, check to see if those tracks are labeled as audio books or music. The article below will explained as well as I have highlighted the main portion for changing that information.
iTunes 11 for Windows: Edit song and CD information
http://support.apple.com/kb/PH12360
Identify an item that you imported from a CD as an audiobook, so it appears under Audiobooks instead of Music (click the Options button and choose Audiobook from the Media Kind pop-up menu). If you do this, iTunes also remembers your place in the audiobook
Regards,
-Norm G. -
I cannot buy apps the cost money but I can download free apps. Why?
The apps I download I can download but, the paid apps are unable to download. I have a apple ID and I have apple credit.
Again, do you have any Restrictions set that would prevent installing the apps?
Settings>General>Restrictions
Are the apps compatible with your iPod? Many apps no require iOS 7 or later. -
Anybody have issues with BHTV app
I have deleted the app from iTunes and deleted app from iPad and iPhone as it shows up in my iPhone and iPad as version 2.0.0 and in iTunes it shows up as the newest current version 2.0.1 but it will not install no matter what I do on my iPad and iPhone to the current app version 2.0.1, I hope maybe Apple techs or engineers can please fix correct this glitch issue. I have tried doing this 4 to 5 times. And now not to mention My Services when you try to log in on a iPad or iPhone Login Fails.
yes as I'm reading an article the page suddenly scrolls up?
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please helps me! i have iphone 4
how is your phone right now ? I m having the same problem too
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HT1620 how can i instal ios 7.0.2 i hav conec with wifi also but nothing is 2 there
how can i instal ios 7.0.2 i hav conec with wifi also but nothing is 2 there
Hi, sagar1294426.
Thank you for visiting Apple Support Communities.
If you are connected to Wi-Fi, have enough available space on the device and a current backup, I would try the steps in the article below. Also, you can always update via iTunes on your computer.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Before processing any updates, please make sure to have a current backup.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Cheers,
Jason H. -
I'm trying to create an account for my daughter so she can download free apps herself but it is saying that she can not create an account because of birth date?
Why dont you create an account on your name and share the password with your daughter then she can download free apps whenever she needs!
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Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?
Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download
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I have problem with the app purchase. I put the correct information credit card but the system said that is incorrect
Use this for help from iTunes https://expresslane.apple.com/GetproductgroupList.action. This is where you need to get assistance.
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I have brought an ipad2', I have an apple I'd with which I can download free aps, but it does not work with FaceTime, do I need to purchase some app with my I'd to activate FaceTime on my iPad with apple id
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom
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