HT4623 I have lost network connection, it continues to show 'searching'?
I use Three network but for some reason cannot connect to it, does anyone have any idea why this might have happened. I have been to the Three shop and they have checked the sim card, which is OK and they suggest it must be the iphone which is an iphone 5 and just 10 months old?
Many thanks
Hi sandramcgough,
Welcome to the Support Communities!
The article below may be able to help you troubleshoot your Wi-Fi issue.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy
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