HT4623 I have no software update button under General?

My iPad keeps freezing up. I have tried to download updates but have no software update button under the general tab. (iPad is 2yrs old). Any suggestions?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Similar Messages

  • HT4623 I do not have the software update button under general?  How do I update?

    I do not have the software update button under general.  How do I update?

    Hi!
    you first you should update your device with iTunes in computer to iOS 5 then OTA (over the air) update button will be enable.
    for updating with computer:
    1- Download latest version of iTunes from here.
    2- connect your iPad to computer (iTunes).
    3- in left side (iTunes 10 or older) or in top right (iTunes 11 - latest version) your iPad will be apear.
    4- click on it. in summery tab you find update button.
    before using iTunes on computer please read the manual carefully or see here and find your own topic.

  • HT4623 I am trying to update my iPad 4 to iOS 5.1 but there is no software update button under General. What should I do?

    I am trying to update my iPad 4 to iOS 5.1 but there is no software update button under General. What should I do?

    Follow the instructions under 'Update your device using iTunes' in that article.
    (69067)

  • HT4623 I have no software update button in my settings, can anyone help ?

    I have no software update button in my settings, can anyone help ?

    That only appears when you have iOS 5+ installed, if your iPad is on iOS 4 then you will need to do the update via your compuer's iTunes.
    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
    You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • HT4623 I don't have a software update tab under general settings; I am trying to update to 5 IOS

    I don't have a software update under my General settings on my IPad or IPhone 4 and I want to update to 5 IOS

    If you update, an iPad 1 will update to iOS 5.1.1. Other iPads will update to iOS 6.0.1.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 i have an iPhone 4 and i don't seem to have a software update option under general settings. Is there some other way to update my phone toe 5.0.1

    i have an iphone 4 and am trying to update to 5.0.1 ios. have followed the website directions, but cannot seem to find an option for software update in the general settings. Any idea how to update an iphone4?
    Thank you.

    The update option started with iOS 5. You need to connect and update through iTines.

  • HT4623 i have no software update button in my general tab...

    how do i update my phone with no update software button in my general settings?

    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT5642 I don't have the software update tab under general in my settings how can I update to iOS 5

    I need help updating my iPad 2 version 4.3.3 bc under my setting and general there is no software update tab which is what all the websites say I need to click on next

    Connect to computer and open iTunes.
    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4623 Can not find Software Update button in General.  Does this mean none available.  I need to upgrade to IOS 5.1

    I need to upgrade my iPad to IOS 5.1 but there is Software Update in General tab.  Is there another way to upgrade?

    Prior to iOS 5, all upgrades are completed by using iTunes on your syncing computer.
    http://support.apple.com/kb/HT4972

  • HT4623 I don't have a software update section under general settings on my iPhone 4  Where can I go to update it

    My iPhone 4 doesn't have a section in the general settings to update the software.  Where can I go to do this so I can get the newest apps

    Update it using iTunes.  Read here under "Update your device using iTunes": http://support.apple.com/kb/ht4623.

  • HT4623 I can't update software because my iPad doesn't have a update button under general how can I update the software

    I can't get my iPad to update it's not a iPad 2 and it doesn't have a software update button in the the setting and general location.

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 i don't have the "software update" button in the general settings bit on my unlocked iphone 3GS? how do i update my iphone 3gs?

    i have an unlocked iphone 3gs, and i want to update it. it doesnt have a software update button in the settings section under general. how do i do it? would i have to plug the iphone into the computer of the person who used it before i did? please help!

    Plug it into itunes with the USB cable.  The over the air update feature is a new feature, not part of iOS4, so you do not have it to use until you update.

  • HT4623 have no software update button

    I have no update button under general settings, What do i do now?

    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4623 Why does my IPad not have a Software Updates button in my General tab?

    Why does my IPad not have a Software Updates button in my General tab?

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
    To update, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972
    Your iPad should be updated to iOS 6.0.1 (which is the only version that is 'signed' by Apple), so you will lose the built-in YouTube app and the Maps app will change - though google do have app versions in the store

  • HT4623 My iPod don't have software update link under general menu? How do you update the latest version

    My iPod don't have software update link under general tab How do you update the latest version?

    To update
    The Settings>General>Software Update comes with iOS 5 and later.
    Connect the iPod to your computer and update via iTunes as far as your model allows
    iOS: How to update your iPhone, iPad, or iPod touch
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    Identifying iPod models

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