HT4623 I HAVE PROBLEM WHIT MY IPHONE 3GS THE MESSAGE SHOW ACTIVATION REUEST COULD NOT COMPLETED IF THE PROBLEM PERSIST PLEASE CONTACT COSTUMER CARE
hi i have p[roblem whit my iphone3 gs ithe activation is error can you hepl me
That message means that your phone was hacked or jailbroken to unlock it from a carrier, then when you updated or restored the phone it lock back up to the original phone carrier.
Only the carrier that the phone is locked to can unlock it.
Similar Messages
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had a problem with my iphone 3gs.it came from recovery mode,after it it says no service,then activate your iphone..then i follow the steps appeare in the screen..after it it sys could not activate your phone.the server is temporrily unvailable or try to connect to itunes..I tried it many times since january 30 2013 night time.until now it does'nt work...how can u help me to fix my iphone..thanks
so what cn u suggest to do to operate again my phone..
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hey !
I have a problem with my iphone 5s IOS 8 , my notification center does not scan when the screen is lockedsounds like a hardware failure. Return the phone to Apple.
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Why won't my iPhone sync with my computer? When I hook the phone up to iTunes I get a message that reads: iTunes could not back up the iPhone because the backup could not be saved on the computer. This never happened before.
Hey Janice Lucoff,
Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks,
Matt M. -
My computer keeps getting a message that "Time Machine could not complete the backup. It continues, "Unable to complete backup. An error occurred creating the backup folder. I have to clear the pop up from my screen to continue using the computer. It is getting very tiresome. Any thoughts?
Hi there dean93,
You may find the troubleshooting steps in the article below helpful.
Time Machine: Troubleshooting backup issues
http://support.apple.com/kb/ht3275
-Griff W. -
Have an existing ex2010 sp3 organization.
Could not run ex2013cu1 setup from my newly built 2012 server, getting the error in the subject line. I used the command line to run the AD preparation steps successfully from my 2012 DC/GC, then tried to run setup again from the new 2012 server and
still get the same error. The error itself in the log is pretty useless:
[05/07/2013 01:19:13.0137] [0] **********************************************
[05/07/2013 01:19:13.0137] [0] Starting Microsoft Exchange Server 2013 Cumulative Update 1 Setup
[05/07/2013 01:19:13.0137] [0] **********************************************
[05/07/2013 01:19:13.0152] [0] Local time zone: (UTC-08:00) Pacific Time (US & Canada).
[05/07/2013 01:19:13.0152] [0] Operating system version: Microsoft Windows NT 6.2.9200.0.
[05/07/2013 01:19:13.0152] [0] Setup version: 15.0.620.29.
[05/07/2013 01:19:13.0152] [0] Logged on user: DOMAIN\ADMINISTRATOR.
[05/07/2013 01:19:13.0168] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[05/07/2013 01:19:13.0168] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[05/07/2013 01:19:13.0215] [0] Command Line Parameter Name='sourcedir', Value='\\h1\f$\junk\installers\server\Exchange\2013cu1'.
[05/07/2013 01:19:13.0215] [0] Command Line Parameter Name='mode', Value='Install'.
[05/07/2013 01:19:13.0215] [0] RuntimeAssembly was started with the following command: '/sourcedir:\\SERVER\f$\junk\installers\server\Exchange\2013cu1 /mode:Install'.
[05/07/2013 01:19:13.0215] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[05/07/2013 01:19:13.0793] [0] Finished loading screen CheckForUpdatesPage.
[05/07/2013 01:19:38.0762] [0] Finished loading screen UpdatesDownloadsPage.
[05/07/2013 01:19:40.0496] [0] Starting file's copying...
[05/07/2013 01:19:40.0496] [0] Setup copy files from '\\SERVER\f$\junk\installers\server\Exchange\2013cu1\Setup\ServerRoles\Common' to 'C:\Windows\Temp\ExchangeSetup'
[05/07/2013 01:19:40.0700] [0] Finished loading screen CopyFilesPage.
[05/07/2013 01:19:40.0840] [0] Disk space required: 1292445007 bytes.
[05/07/2013 01:19:40.0840] [0] Disk space available: 23767240704 bytes.
[05/07/2013 01:19:59.0762] [0] File's copying finished.
[05/07/2013 01:19:59.0965] [0] Finished loading screen InitializingSetupPage.
[05/07/2013 01:20:02.0934] [0] Setup is choosing the domain controller to use
[05/07/2013 01:20:09.0325] [0] Setup is choosing a local domain controller...
[05/07/2013 01:20:11.0794] [0] [ERROR] Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
See the Exchange setup log for more information on this error.
[05/07/2013 01:20:11.0794] [0] [ERROR] Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
[05/07/2013 01:20:11.0809] [0] Setup will use the domain controller ''.
[05/07/2013 01:20:11.0809] [0] Setup will use the global catalog ''.
[05/07/2013 01:20:11.0825] [0] Exchange configuration container for the organization is 'CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=local'.
[05/07/2013 01:20:11.0919] [0] Exchange organization container for the organization is 'CN=DOMAIN,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=local'.
[05/07/2013 01:20:11.0966] [0] Setup will search for an Exchange Server object for the local machine with name 'WEX1'.
[05/07/2013 01:20:12.0028] [0] No Exchange Server with identity 'WEX1' was found.
[05/07/2013 01:20:12.0044] [0] The following roles have been unpacked:
[05/07/2013 01:20:12.0044] [0] The following datacenter roles are unpacked:
[05/07/2013 01:20:12.0044] [0] The following roles are installed:
[05/07/2013 01:20:12.0059] [0] The local server does not have any Exchange files installed.
[05/07/2013 01:20:12.0075] [0] Server Name=WEX1
[05/07/2013 01:20:12.0137] [0] Setup will use the path '\\SERVER\f$\junk\installers\server\Exchange\2013cu1' for installing Exchange.
[05/07/2013 01:20:12.0137] [0] The installation mode is set to: 'Install'.
[05/07/2013 01:20:27.0591] [0] An Exchange organization with name 'DOMAIN' was found in this forest.
[05/07/2013 01:20:27.0591] [0] Active Directory Initialization status : 'False'.
[05/07/2013 01:20:27.0591] [0] Schema Update Required Status : 'False'.
[05/07/2013 01:20:27.0591] [0] Organization Configuration Update Required Status : 'False'.
[05/07/2013 01:20:27.0591] [0] Domain Configuration Update Required Status : 'False'.
[05/07/2013 01:20:27.0841] [0] Applying default role selection state
[05/07/2013 01:20:27.0872] [0] Setup is determining what organization-level operations to perform.
[05/07/2013 01:20:27.0872] [0] Because the value was specified, setup is setting the argument OrganizationName to the value DOMAIN.
[05/07/2013 01:20:27.0872] [0] Setup will run from path 'C:\Windows\Temp\ExchangeSetup'.
[05/07/2013 01:20:27.0888] [0] InstallModeDataHandler has 0 DataHandlers
[05/07/2013 01:20:27.0888] [0] RootDataHandler has 1 DataHandlers
[05/07/2013 01:20:27.0903] [0] Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency. See
the Exchange setup log for more information on this error.
[05/07/2013 01:20:27.0935] [0] [ERROR] Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
See the Exchange setup log for more information on this error.
[05/07/2013 01:21:04.0154] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\V15\Setup, wasn't found.
[05/07/2013 01:21:04.0154] [0] End of Setup
[05/07/2013 01:21:04.0154] [0] **********************************************Hi,
The cause is clearly described in the log:
[05/07/2013 01:20:11.0794] [0] [ERROR] Setup encountered a problem while validating the state of Active Directory: Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
See the Exchange setup log for more information on this error.
[05/07/2013 01:20:11.0794] [0] [ERROR] Could not find information about the local site. This can be caused by incorrect configuration of subnets or sites or by replication latency.
I'd suggest you check NIC settings and AD configuration.
Hope it is helpful.
Fiona Liao
TechNet Community Support -
Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."
You have to restore it using a computer with iTunes per the knowledge base article above.
With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings. -
I tried to restore a backup from a 32 Gig iPhone 4s (That seemed successful) to a 32 Gig iphone 5C and get the message "backup was corrupt or not compatible with the iphone that is being restored" Can anyone assist?
I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
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after itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)
Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode -
Trying to edit my payment info. I keep getting the message that my number is not valid for the type of card I have selected. I have a VISA card. I have typed in the number 4 times, but same message pops up.
Thoughts?You are probably entering your Visa's security code incorrectly. Here's how to find it:
http://support.apple.com/kb/HT3541 -
i delete my iphone from find my i phone and now i want to make active my i phone i get the message your i phone could not be activated because the activation server failed i try it several time but my iphone is not activate help me fpls
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
The other possible issue is a device running the iOS7 Beta. If that is the case, and you are a developer, sign into the developers forums for assistance. If that is the case and you are not a developer, try google. -
Hi there! im trying to update my iphone 4! but my pc saying (clinton's iphone could not be restored&the device cannot be found)..
Device Not Recognised
For PC > http://support.apple.com/kb/TS1538
Also... See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
HT4623 how do i update my iphone 3gs as it keeps saying that 4.2.1 is the right update which its not
how do i update my iphone 3gs as its got 4.2.1 and its saying that it is the right updatee but its not
To expand on the 1/2-answer that Diesel gave;
The first thing you should look into is which version of iTunes you have. If you're not running iTunes 10, then you're not going to be able to update your phone past iOS 4.2.
Depending on what kind of system you're using, there are several reasons why your iTunes may be out of date:
In the Mac world, if you're not running a version of OS/X newer than 10.5.x (Leopard) then iTunes won't upgrade to the latest version (10). If you have a pre-2006 G-series processor Mac, you're pretty-much stuck at 10.4.x (Tiger) or lower and, sadly, Apple/iTunes doesn't support those machines any more. If your Mac is newer than 2006 but older than 2008, you'll likely be stuck at finding a copy of Snow Leopard (10.6.x) and you need to see your local Apple service provider to see if they can get you updated.
If you're running a Windows workstation, I believe that any Windows machine that's still running XP patched to Service Pack 2 or later should still be able to install and use iTunes 10. The system requirements can be found on the iTunes download page. If for some reason your iTunes has stopped doing its updates (or won't do them) you'll probably need to re-install iTunes. Installing over-top of the old iTunes should work and you won't loose any of your data - however, just in case, you should back-up your computer prior to making any significant changes to the software.
Now, Diesel also made the assumption that you may only have a 3G phone and not a 3Gs. To verify this not the case, plus for anyone who may be reading this and has any doubt, this link will help you identify your phone. iOS 5 and later does not support phones older than the 3Gs, and its unlikely that your cellular service provider will for very long either.
Good luck. -
After updating my iPod touch, it got mutated. While updating it thru itunes it is asking to update the iPod. However when i try to update the message comes your iPod touch could not be activated because activation server is temporarily unavailable. Try connecting your iPod touch to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple support at apple.com/support". I am trying to resolve this for many weeks now dont have any idea where to seek help from. Really appreciate a quick response from anyone.
Thanks.Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
However, Apple does not report any problems
http://www.apple.com/support/systemstatus/ -
nothing works. ive also tried to update my phone and it tells me it cant reach the server and to check my network settings or try again later =[ i dont know what to do and im furious!
I banged my head on the wall with the same problem for two days. Tried everything mentioned, and this worked, finally. The problem is that the backup files are not where you think they are.
You need to delete the MobilSync backup folder. I have a Mac. Went to /Library/Application Support/MobileSync/Backup and deleted the Backup folder.
Fixed the problem. Give it a try and good luck!
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