HT4623 I have the iPhone4s and have received a notice of a "settings" General update available. However i am unable to download and install the iOS7.0.2. The download and install will not even highlight to allow me to do so. I have tried your website a

I have the iPhone 4S and have received a notice in the "settings" area indicating a "General" Software Update is available concerning fixes of bugs etc. I am sitting right next to my wi-fi network and am still unable to download and install the iOS7.0.2 download. You have a website listed on the window but that appears to be a non existant site and I cannot even communicate my problems to you via that site. What the heck is happening? Why do you send me boggus info to download and then not allow me the opportunity to do so? I never had these types of problems with SAMSUNG!
Wendell J. Putnam
President - Cardell Enterprises 719 339-4792

Okay genius, try reading before posting.
These are user to user technical support forums.
No one here sent you any notification or posted any such website.
Plug the device into a computer running iTunes and update.

Similar Messages

I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

HT201272 I've accidentally deleted purchases from appearing in iCloud, and iTunes will not even let me re-purchase them, let alone make them appear in "previous purchases" to download.

I've accidentally deleted purchases from appearing in iCloud, and iTunes will not even let me re-purchase them, let alone make them appear in "previous purchases" to download.

Are the items still available in the store, and if so have you hidden them (hiding and unhiding) ? Not all content types are available for re-downloading in all countries, and if the content provider has removed an item from the store then it also won't appear for re-downloading.

But my problem with the "Plugins" did not start until I installed Mozilla now I cannot access webpages that require current versions (Adobe Flash). You Tube and Disney will not even let me on because THEY say I cannot access their content.

I have tried to download current version of Adobe since I installed Mozilla. Program says it is installed but I continue to get the KYBOSH from the websites.
''locking as a duplicate - https://support.mozilla.com/en-US/questions/757868''

Well first of all this is a public forum, so keep that in mind. The users here generally can not look up your case numbers.
If AppleCare didn't work out for you, I believe your next step is
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Unfortunately, their case indexing is on a different database, and they will not be able to look up your case number either. However, their support is free, and despite it may take a few bounces of emails back and forth, there is a decent chance they may be able to get a solution.
Or... you can still try to shoot the **** with us here, which is Ok as well. But you'll have to keep in mind we can't look up your case numbers.
By the way, the link for a refund, I think is for the same link I just gave you, so on second though, mabye it's best to just go there.

My iPhone 3 is stuck in Recovery Mode and now will not even come up in iTunes

I bought my phone last week and only received it yesterday and last night, i was updating it on itunes, when it went into recovery mode.
I have tried many different ways of getting it out and nothing has helped at all.
And now, my iTunes will not even recognise the device.
When I was trying to restore the phone it kept coming up with code 1015.
Please help!

Morning lisa-mariefromqld,
Thanks for using Apple Support Communities.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error1015
To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
For more troubleshooting on this, take a look at this article:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario

Iphone4 and Jabra will not pair

I bought new Iphone 4 and picked a Jabra Wave headset. It recognizes the Jabra, comes up with Not paired. I touch that message
on the bluetooth screen and i then says connected. I push answer button to make a call for 1 second on head set and it comes back and voice says "Connected" but speak recognition does not come on. I hold the button until I hear a beep and then the voice recognition comes on and works like crap if at all. Next time I hold the button until I hear the beep it then goes into some mode with flashing blue light. The chance of getting voice recognition is about 50/50
I have followed all the directions without success. I tried the tech repair at the verizon store and they were clueless. They gave me a new one and it is the same problem
The only thing I can figure is the Jabra Wave is not compatible with iphone 4 even though they say it is.
Rob

The issue may be with the Bluetooth headset. If you have another Bluetooth headset try pairing it with your iPhone and see if that works. Below I have provided the pairing instructions for the iPhone and Jabra Wave.
Step 1 - Enable Bluetooth functionality on the iPhone 4
From the Home screen, select Settings.
Select General
Select Bluetooth
Set Bluetooth to On
Step 3 - Pair the iPhone 4 with a Bluetooth Accessory
With Bluetooth power on, from the Home screen, select Settings
Select General
Select Bluetooth
Choose the device on iPhone, and enter its passkey or PIN number, normally 0000 or 1234
For additional assistance with your Bluetooth pairing, click here.
Thanks

HT4910 my iphone4s and ipad2 will not back up i have no idea why

my iphone 4s and ipad2 wont back up. all the settings look right not sure what to check or try next

Welcome to the Apple Community.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

HT201272 Some of my song purches have downloaded while others will not. Any ideas how to fix this? I've tried to hit songs still not downloaded and it says there are no songs to be downloaded. Thanks

I've bought several songs from the iTunes stores. Some of the songs automatically download to my laptop, which is set up to receive these songs. Other songs won't download no matter what I try. They should be downloading to my Windows Media Player which is the default player. I'm running Windows 7. If you can help I'd really appreciate it!

If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

I have CS6 Master Collection and Photoshop will not do a save as with any files that I am trying to save, can some one please help me?

Can some one please help me with this?

You would probably get some response if you posted your question in the Photoshop forum ...
I'll move it there for you.
- Dov

I have an iPad 2 and iPhone 5. I have 18.3GB of 25GB iCloud storage available but I'm unable to download anything as it says not enough storage!!

Please help, but keep it simple. I have an iPad 2 and iPhone 5. I've got 25GB storage on iCloud with 18.3GB available but when I'm trying to download anything, it's saying not enough storage available. I thought everything I put on my iPad would be stored in the cloud but I'm obviously missing something. Any suggestions?

The cloud is for storing your backups (which will then allow you to restore your content back on to a device), to download content on your iPad you need enough available space on your actual iPad : Settings > General > About > Available.
If you aretrying to download an app then you generally need approximately twice its size to be able to download and install it.

HT3743 my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808

I inserted a mini CD (3") and it will not eject, how can I get it out??

I inserted a mini CD (3") and it will not eject, how can I get it out?? I tried a little shaking, and restarting and holding the mouse pad down. I heard the spinning but still cannot eject or read the disc.

Short of taking it to a repair shop for extraction, you can shut it down and try shaking the devil out of it.

Trying to setup airport for 1st time and it will not connect to internet, we also did not create a new network and cannot find this option again

Trying to setup airport for 1st time and it will not connect to internet?

You might try doing a reset of your AirPort unit. Use a pen or paper clip to press in on the recessed reset button while you plug it in, then continue to keep the button pressed until the status light flashes several times,
For more advice, please describe all your networking gear.

HT5622 I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use my work email as the Apple ID on my new iphone. What do I do

I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?

when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email

My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account and reseting it and it still only picks up the old messages? Anyone else having tis problem? ANy ideas how to fix it?

My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account (a number of times..) and setting the account back up? and it still only picks up the old messages? Anyone else having tis problem? Any ideas how to fix it?
This just started happening for no reason...no changes to the phone or Ipad?

my iphone and ipad will not send or receive emails or messages for the last few days. it is telling me that cannot connect to server

HT4623 I have the iPhone4s and have received a notice of a "settings" General update available. However i am unable to download and install the iOS7.0.2. The download and install will not even highlight to allow me to do so. I have tried your website a

Similar Messages

Maybe you are looking for