HT4623 i have tried to update my i phone 4 i tunes have stuffed up and now my phone is stuck on the screen with the apple and line that says how much it has loaded help??
i have tried to update my i phone 4 i tunes have stuffed up and now my p
It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.
Similar Messages
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will my voice mails be lost if my phone froze trying to update itunes? I have the screen with the USB and the itunes circle. phone completely dysfunctional.
as ar as I know, voicemails aren't stored on your iPhone, your carrier saves them.
To solve the problem you're having, use this: http://support.apple.com/kb/HT1808
Using his article will erase everything on the device, so make sure you have a backup!
Good luck
Message was edited by: jesterwylde -
I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. It has been this way for 2 hours. Help??
doreen329 wrote:
... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I'm trying to update my iPhone 4s to iOS 7.1.2 and it just froze on the screen with the apple and the loading bar, it won't move and it's been like 45 minutes PLEASE HELP!
iOS updates can take a while, try back in an hour or so. My iPad took half an hour for an incremental update. And that was on a fast home WiFi.
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Hi!
I have tried to update OS from 4.3.5 to latest on Ipod touch but every time after 70% completing an error is prompted and say update cannot be completed. Please check the setting. Please guide in this respect to be updated.Disable the computer's firewall and antivirus during the download and update.
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I have installed Adobe Lightroom CC. In the process of launching, a popup appears, that says: "AN INTERNAL ERROR HAS OCCURRED. Cannot create the required folder: /Users/(my user name)/Library/Application Support/Adobe/Lightroom/Develop Presets." So even though Lightroom CC is installed, it will not launch. What do I need to do to allow it to launch?
The problem was solved today. Here's the full story. I'm a Mac user. At first I installed Lightroom CC on my iMac (desktop). I had this problem so I called Adobe, and was referred to a "special unit" . After about an hour the tech solved it for me ... we did a screen sharing and she took control of my computer for a loooong time. Because of language difficulties, at first I wondered if she knew what she was doing but she eventually solved it. Although she couldn't explain exactly what she was doing, she summarized it by saying "it was a permissions problem." I asked if I would have the same issue later when I installed it on my laptop (Macbook Air). She said probably not.
But I did. The same internal error popup arose on launch and launch did not complete on my laptop. I tried chat but no joy so I eventually called Apple Care. I had noticed that on my laptop (and the iMac for that matter), that there was no Library folder after my user name. The Apple tech explained that the Library folder is actually there but it is hidden because it's very easy for users to do some very nasty things to their computer by going astray while in the Library folder. The folder is actually there, but they hide it. I did remember seeing that the tech helping me with my iMac had typed the work "Library" while she was controlling my computer. Basically she had activated the hidden Library folder so she could open the path that Lightroom was trying to follow to create that "Develop Presets" folder. For some reason, the inability to create that folder in the launch process was preventing launch from being completed. The Apple tech said she didn't actually have to do that and activated the Library folder by use of the Go selection on the menu bar. Anyway, once that complete path was replicated and opened, the next step was to go to the Lightroom Permissions field and add my user name to the user categories already there and enable "read and write" permissions to my user name. Once done, I shut down my laptop, and then rebooted. I launched Lightroom and then boom, voila, heavens to betsy, etc. it launched and suddenly a dismal weekend turned into a great one.
I am not a geek, so I hope this makes some sense. I also hope Lightroom launches again tomorrow and beyond! -
My Ipad is not responding. It has the small apple in the middle of the screen with the little "thinking" flower symbol surrounding it, and does not respond to restoring. We received an error message when trying to restore from itunes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I tried to download IOS 7.1.2 but my phone has been frozen on a screen with an apple and a bar that hasn't progressed for 11 hours I have an Iphone 5S
Hold down the home button and the power button for about 25 seconds or until you see the apple logo. Thats a hard reset and it should restart the phone and bring it back to the slide to unlock.
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When updating my IOS 5.1.1 to IOS 6 and after the download completed the updating of the iphone couldn't be completed for unknown error and the device froze and all i have now is a black screen with an apple and a meter that shows no progress I can't switch off my iphone or do anything!!!
Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world! -
Last night i was downloading the new update for the Iphone4 on my laptop through Itunes. After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it. Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else. Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.
slawdog31 wrote:
Is the sleep wake button at bottom center of the Iphone or on top?
Top
iPhone User Guide -
My laptop won't turn on. It's been hours and all it's showing is a white screen with the apple sign and the loading circle. I've tried turning it on and off, nothing's working. Please help!
Will it boot up in safe mode?
http://support.apple.com/kb/ph11212
or can you enter single-user mode?
https://support.apple.com/kb/ht1492
What version of OSX are you running? -
my ipod touch 4 gen. has a black screen with a apple and under it is a load bar that is empty and wont load
Try here:
iPhone and iPod touch: Frozen and unresponsive
iPod touch: Hardware troubleshooting -
After refusing an update now all I get is a white screen with the firefox logo. If I have to reinstall firefox 3.66, how can I transfer my firefox profile with bookmarks etc, to the new installation?
== This happened ==
Every time Firefox opened-> press '''F11''' to bring the computer out of FullScreen
-> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
-> go to View Menu -> '''Zoom''' -> click '''Reset''' -> '''Page Style''' -> select '''Basic Page Style'''
-> go to View Menu -> Toolbars -> select '''Menu Bar''' and '''Navigation ToolBar''' -> unselect All Unwanted/Incompatible Toolbars
-> go to Tools Menu -> Options -> General -> '''When Firefox starts : select "Show My Home Page"''' -> Type the address of the website which you want to be your HomePage e.g. http://www.google.com
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Remember History"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)
-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)
Now Restart Firefox. Check and tell if its working. -
Whenever I open a new Firefox Browser, the other Firefox Browsers that I have minimized to the bottom of the screen all restore, (reopen up) onto the screen with the new opened Firefox Browser, how do I stop this? Just want the new one to open on screen and the existing stay minimized.
== This happened ==
Every time Firefox opened
== I think when a I updated or downloaded a newer version of FireFox at Firefox's suggestion.Hmm that does sound a bit strange - I use a system quite similar to yours (XP, FF 3.6.3), and don't see this behaviour.
I would recommend trying to start Firefox in Firefox [[Safe Mode]] (make sure you close '''all''' running Firefox instances first), and see if this problem persists.
If not, it could be some add-on causing this behaviour - restart Firefox in Safe Mode, disable all add-ons, and enable them one by one to find the guilty one.
If it still happens in Firefox Safe Mode, some other program (or something in Windows itself) most likely is the cause. We may be able to help with this too, so let us know what works and provide as much additional information as possible to let us help you solve this.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help other users with similar issues. -
how long does mountain lion take to download and where does it say how much it has left mine just says downloading ?
It's totally dependent on your broadband speed.
It took me about 45 minutes to download, but I have a reasonably fast connection.
It will often say in the purchased pane of the Mac App Store how much longer it will take.
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