HT4623 I have two sound related problems.  Perhaps they are related?

First, my iPhone only plays in mono even though I have confirmed that the "mono" setting in settins/accessibility is not turned on.   Second, when I go from using my iPhone in my car connected by Bluetooth to plugging in a headset in the jack, I loose all sound and must reboot the phone to use again.  The loss of sound is for the phone as well as playing music.  Very frustrating.

Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

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