HT4623 I have update ios 6.1 today but during update my connection wire broke up and can not complete update. I had replace to connection wire but it cannot connect to itune, How I will do it.

Please kindly help me.
I have to update my iphone but cannot, the screen showing only connection picture. How I can do it.

iPhone 3G can only Restore to iOS 4.2.1 Open iTunes on your computer. Connect iPhone to computer with a good USB Cable. Hold both home and power buttons for about 20 seconds until iTunes recognizes the iPhone in Recovery Mode. Click the Restore button of iTunes.

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I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore

HT1349 before i do updates for my iphone(to 5.0.1) i close my SIM card, i can not complete the update proccess becouse SIM is closed also i can not activate iPhone becous the SIM must be opened. when i try to open it , the networks does not appear (no se

before i do updates for my iphone (to 5.0.1) i close my SIM card, i can not complete the update proccess becouse SIM is closed also i can not activate iPhone becouse the SIM must be opened. when i try to open it , the networks does not appear (no service).

Its a serious problem and many people are facing the same issue on both locked and factory unlocked phones.
I wonder when Apple will address to this issue. After all it is losing all its reputation!
See this thread, many users are encountering the same issue:
https://discussions.apple.com/thread/3425746?start=75&tstart=0
I believe its a software issue and could be solved asap Apple fixes it!

TS1398 bought a mini and also have an IPAD2 have used ITunes to download all programs to the mini but have NOT BEEN ABLE TO have the connection to the Internet and CAN NOT get any emails. I NEED HELP!!!!!!!

I thought when I bought a MINI that all I'd need to do is sync up with ITunes to get all apps and setting to the Mini. I was wrong as I can not connnect to the internet and can not get any emails. Have tried just about all suggestions under support but need to reach out to actual users who may have run into similar prblem. I must be missing something as I have to believe that Apple would make it as simple/easy as possible to connect to the interne. I still have my internet connect with my Ipad2.
appreciate any help on this one as MY WIFE is driving me crazy as she wants to use the internet with HER MINI!!!
Thx Wayne

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Installing Apple TV and can not home share the apps from my IPad. When I attempt to download iTunes I get a message saying that iTunes is attached. Need help.

Installing Apple TV and can not home share the apps from my iPad. When attempting to download iTunes a message appears indicating iTunes is attached. Need help!

Setup Apple TV with iPad
1. Setup Apple TV
(a) Connect cables and power cord
(b) Turn on TV and select Input
(c) Configure Apple TV e.g. Language, network
2. Setup Home Sharing on iPad
Settings>Music/Video>Home Sharing
3. Setup Home Sharing on Apple TV
Settings>Computer>Turn on Home Sharing. Enter Apple ID and Password
4. Pair Apple TV with Remote Control
General>Remotes>Pair Apple Remote

I have two Ipod and can not us WI FI on one of them. But i can use it on my other Ipod

I have two IPOD touch. 1 I can use WI-Fi and the other I can not. What do I need to do....

I have a similar problem. When i upgrade the last os6 software the wifi box now is always in grey color and i cannot switched on to connect wifi. I have been trying different ways to solve this problems including a "reset all settings" and "reset network setting" but nothing happens.
Do you have any idea abt this problem which started on os6 upgrade.?
Brgds
Claudio A.

Recently updated Mac OS 10.5.8 to 10.6.8 and and can not open exisiting Illustrator5 files or save new files.

I recently updated my MacBook Pro OS from 10.5.8 to 10.6.8 and can not open existing Illustrator5 files or save new files can someone help?

I think you have a corrupted upgrade. Do you have a backup of your old system?
Here's what you should do for now:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

The songs on the iPod on Itunes are grey and can not be changed while in the library are ok, what happen?

the songs on the iPod on Itunes are grey and can not be changed while in the library are ok, what happen?

Connect the device to your computer.
Open iTunes.
Select iPhone, iPad, or iPod in the Devices list.
Click the Summary tab and select "Manually manage music and videos".
Click Apply.
Even when you have enabled manual management, you can still sync some content automatically. Select any content tab, such as Video, to enable automatic syncing for that type of content.

HT4623 My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this

My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this

I suspect you have the original, 1G iPod touch. Those can only go as high as iOS 3.1.3,
If y ohave a 2G those can go as high as 4.2.1
Identifying iPod models
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

The wifi has been lost or disconnected on my iPad. It's the iPad 2 and has not been updated yet. It's IOS 6.1.3 .. how do I add a network back onto it? I have typed in the name and chosen each of the securities and still hasn't connected!

Hey there Luba_kalstad,
It sounds like you are unable to join your network and cannot see it in the Wi-Fi list in Settings. I would try the troubleshooting outlined in this article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section down toward the bottom if needed:
Unable to locate a Wi-Fi network
Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks.Note: It may take a few seconds for the Wi-Fi network name to appear.
Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling

I recently updated my ipad and then I connected with my computer forn sync, not realising that I had a new version of itunes with none of my apps. Now I have lost allof the apps and books etc, that I had prurchased. How do I get them back?

I recently updated my ipad and then I connected with my computer for sync, not realising that I had a new version of itunes with none of my apps. Now I have lost all of the apps and books etc, that I had prurchased. How do I get them back?

As long as the apps and ibooks are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519

How come my Iphone 4 keeps saying not enough storage to take any more pictures and can't get updates yet I keep deleting apps and photos off my phone and my itunes on my computer and yet I feel like I don't have many apps or that many photos?

How come my Iphone 4 keeps saying not enough storagespace to take any more pictures and can't get updates yet I keep deleting apps and photos off my phone and my itunes on my computer and yet I feel like I don't have many apps or that many photos?

Check Settings > General > Usage to display what's taking all your space.

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well?

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well? I have also tried may suggestions on the apple support site and none have worked. Any suggestions are welcome.

You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

I updated from windows xp to windows 7 and can not get into my itunes account. I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one. How do I get to my itunes?

I updated from windows xp to windows 7 and can not get into my itunes account. I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one. How do I get to my itunes?

Take a look at Apple's document for authorizations -> iTunes Store: About authorization and deauthorization.
You can deauthorize all computers from iTunes. All you have to do is click iTunes Store, click your account name in the upper right corner of iTunes, then deauthorize all.

HT4623 I have update ios 6.1 today but during update my connection wire broke up and can not complete update. I had replace to connection wire but it cannot connect to itune, How I will do it.

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