HT4623 I haven't got an option for software update? How can I update my ipad2

I haven't got an option for software update? How can I update my ipad2 to ios5.1

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

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Bought a 2nd hand ipod touch haven't got the option for software update any ideas?

how can you update the software if you haven't got the option ?

Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware.
The maximum iOS version for the first generation iPod touch and original iPhone is 3.1.3.
The maximum iOS version for the second generation iPod touch and the iPhone 3G is 4.2.1.
The maximum iOS version for the third generation iPod touch and original iPad is 5.1.1.
The maximum iOS version for the fourth generation iPod touch and iPhone 3GS is 6.1.6.
If you don't know what device you have, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
(110338)

HT201359 I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before?

I just purchased for application online apple store but I haven't got service as I paid. How can I cancel or refund my purchased before? My id [email protected]

I know it is not much money but it is about cheating! Apple opened a platform for innovation or for people rubbing each other?
It should not be allowed that people put a fake app and charge money for it. That is bad busienss practice and damages Apple more than any body else. I only lost 1 dollar but will cost Apple much more since it made an unhappy customer who will say about her bad experience to at least 10 other people.

Hi, I already installed photoshop trial version and three weeks later I paid on-line for 300 Baht for buy it but it still ask me to join and pay for it. How can I update it in my log in account. Please help.

Hi, I already installed photoshop trial version and three weeks later I paid on-line for 300 Baht for buy it but it still ask me to join and pay for it. How can I update it in my log in account. Please help.?

You do not buy Photoshop for 300 baht, you are renting it for that much a month. You set up an account with a valid credit card and to see if it is active, you go here. https://www.adobe.com/account/my-products-services.html Look under my Subscriptions.
If all is good, then with the same Adobe ID/password, select "License this Product" and sign in, or Help > Sign in.
That will license it.
Gene

HT4623 I have an Iphone 3 that does not have the software updates how can I update it?

I have an IPhone 3 that does not have the software updates in my settings how can I update it cause I can not download any apps or games?

The 3G can not be upgraded beyond 4.2.1, but if the phone isn't there yet, see below.
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

I purchased an app and it downloaded twice. I got charged twice for it. How can I fix this?

I purchased an app and it downloaded twice. I got charged twice for it. In order to contact support, I have to pay 19.00 which is more than the oat of the app. Any suggestions?

http://www.apple.com/support/itunes/contact/

HT4623 I do not see the option for software update in my general settings?

I have an iPad 2 and I am trying to update to iOS 6 but do not see the software update option in general setting

IPhone, iPod Touch, and iPad iOS Compatibility
     Device                                       iOS Verson
iPhone 1                                       iOS 3.1.3
iPhone 3G                                    iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                       iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                       iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                           iOS 5.1.1
iPad 2                                           iOS 6.1
iPad 3                                           iOS 6.1
iPad 4                                           iOS 6.1
iPad Mini                                      iOS 6.1
You cannot upgrade wirelessly until after you install iOS 5 or later.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

HT4623 When we go to Settings General, we do not have an option for Software Update...only About and Usage.

When we go to Settings>General, we do not have an option for Software Update...only About and Usage. How do we update the system on our iPad?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

Hi guys, I want to sync my Pages program to iCloud but haven't got an option to do so in the pages program. Instead there is only iWork. I think I have the updated version its, 4.1 (923) do i have to update my version or should it work?

Hi guys, I want to sync my Pages program to iCloud but haven't got an option to do so in the pages program. Instead there is only iWork. I think I have the updated version its, 4.1 (923) do i have to update my version or should it work?

I think you mean "there is only iWork.com". iWork is the name of the 3 software programs. iWork.com is a web site.
You can use iWork.com till 1 August. (Apple is shutting down iWork.com from 1 August.) After that date you'll have to use iCloud, though it's available now to use. See Re: How to upload a document to iCloud from Mac?
NB This process is a bit clumsy. Apple have said they'll be improving iCloud in OS X Mountain Lion. But this new version of OS X won't be available till end of summer (or winter if you're in the other hemisphere).
Note also that iCloud only syncs documents between your devices. It doesn't share documents with others. If you need to do this you should consider another service like DropBox, Google Drive or Microsoft Skydrive.

I haven't got the email for the developers for ios 7 beta 1 and i signed up for it at 3pm Est. it is now 10:32pm Est. Help?

i haven't got the email for the developers for ios 7 beta 1 and i signed up

Nobody here would know about that. We are users and Apple does not monitor this forum. You would have to take up that with Apple in the developer section of this site.

It says that I haven't got enough space for an app but I have plenty enough space

It says that I haven't got enough space for an app but I have plenty enough space

Hi - I am also having this problem.
I have a 32gb iPad 2.
In settings I have 22.3gb available / 6.3gb used.
But when I try to add one book more to iBooks, I get the message 'you do not have enough storage, check your storage settings'
Can anyone explain this?
Thanks!

HT4623 I'm trying to update my iphone 4. I went into my settings then into genral, but have no option for software update. How so i update my phone? Help!

I'm trying to update my iphone 4. I plugged it into my computer, went into settings than into genral, but I have no option for software update. How do I update my iphone 4? help!!

Unless you set the device up for Wifi Sync, you will have to upgrade using iTunes. On the Summary page in iTunes, click the button Software Update.

HT4623 When I go to my settings there is no option for Software Update

how can I update my iPad 2. I go to Settings>General but Software update is not there

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 I HAVE IPOD VERSION 4.2.1 can i upgrade as there is no option for software upgrade?

I HAVE IPOD VERSION 4.2.1 can i upgrade as there is no option for software upgrade?

my iod no is a1367
so is it 2nd gen or 3rd gen?
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

HT4623 I haven't got an option for software update? How can I update my ipad2

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