HT4623 i installed the latest version and now my ipad cannot come on
Please help
OK. Then you need to restore the iPad now. Assuming that some hardware problem did not arise suddenly, this would be the next troubleshooting step.
iTunes: Restoring iOS software
Read the kb article in its entirety before you proceed and take note of the very last part about the use of recovery mode. You may need to resort to that.
Similar Messages
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How do I reinstall an older version of the software on my IPod touch? Installed the latest update and now it no longer works in my car.
I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback. -
i upgraded my Itunes to the latest version and now it won't let me view my library with the column browser. Can i get that back? I tried using the shortcut for it and nothing happens. When I try to do it from the view menu, it shows up as something I can't click on. The new library format is driving me crazy and I just want to get back to the old library view.
We need to sort out some facts here first:
• You cannot be running Mt. Lion on your iMac G5. What Mac is it? What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
• What is the model of your Epson Scanner?
• Have you attempted to scan using Image Capture, located in your Applications folder?
• Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
1) partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
2) install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
[click on image to enlarge] -
I installed the new version thinking it would be the same, It was horrible! uninstalled it... Installed the older version and now it won't open and when I try it says it can't because the library can't open because it was used on a newer version. Come on! I just want my music! How do I open this and get my music back.
I put my Ipod in and it still says the same thing, what's going on? Please help me!I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis -
I just updated iTunes to the latest version and now I can't play more than half of my songs. When I click on a song it comes back and states that it can't find it and prompts me to try and locate it. I don't know where to look. Help!!!!
Hi ldhong,
There are a few ideas in this article on how and where to look for missing iTunes media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Hope this helps!
- Ari -
Hey, I'm having trouble launching Itunes, I wanted to updated but it didn't open so I wento to this page and downloaded the latest version, and now Itunes doesen't want to launch again. Help me please and also I want to know if my music will be erased?!?! Sorry for my ignorance but i'm not good at this kind of stuff. I will aprecciate a lot if you could help me please!!!! :c
Hi cheperrumps,
Welcome to the Support Communities!
Uninstalling or reinstalling the iTunes application won't affect your music (data) -- but it's always a good idea to have a backup!
The information below will show you how to do that and to troubleshoot your issue with iTunes:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/ht1751
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Judy -
I said ok to updating my itunes to the latest version and now it will not open.
Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
Just installed the latest update and now I can't open e mail attachments on my iPad and I phone 5s
just installed the latest update and now I can't open e mail attatchments on my I phone 5s and iPad 2
Try re-installing the big 10.6.8 Combo...
http://support.apple.com/kb/DL1399
Repair Permissions afterwords, reboot. -
I have an IPAD 3 and recently updated the IOS software with the latest version and now video from some sites will not display where it did prior to the update. When I go to those same sites on my other IPAD that I did not do the softward update the video still works. Any idea why and what to do to fix it?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Cheers, Tom -
i'm using 2nd generation iPod, do they have update for this model?i always kept checking for update but server says my 4.2.1 is the latest version and now i can't sync update for Marvel, Comics, iBooks n Archies apps,...any solution?
No, they don't.
(70218) -
I was badgered into installing the latest Itunes and now I cannot find my music nor my podcasts. Where the **** did they go and how can I get them back? You folks at Apple sure make it hard to like you or want to use your products.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't normally lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the main iTunes library folder (and subfolders if possible) from any real-time scanning process.
tt2 -
I have a MAC OS X version 10.9.2 I've installed the latest version of Adobe Reader but cannot open any documents.
im trying to open a pdf file on a web site and i can only manage to open the file i only get the following message.
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. -
# Question
firefox installed automatically the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't workA possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
What happens if you open Firefox in Save mode?
*https://support.mozilla.com/kb/Safe+Mode
*Help > Restart with Add-ons Disabled -
I am having trouble opening .mov videos with Quicktime on my PC with Vista. I installed the latest version of Quicktime for Windows (V.7.7), and upgraded it to Pro. It will open a .mov file once, then after that it will not open any .mov file and in fact, when I try to open the Quicktime player it will not open itself. If I switch users to Admin, it all works fine, but when I go back to my regular role (where all of my preferences and programs are there for me to use), the same thing happens. An .mov file will open once, then never again, and the Quicktime player seems to be disabled.
I've tried different .mov files, so it's not a corrupt file that's the problem. And, in the past (a couple of Quicktime versions ago, I guess), all of this worked just fine.
Any helpful suggestions would be appreciated!I have the exact same problem. They play on my Mac under Snow Leopard. Transfer to Vista gets a window with black and white and some other noise. No sound either.
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