HT4623 I just purchased my new Iphone 5. I have a 4G and do have my phone backed up to icloud. im trying to set up my new phone, however it's saying that there's no icloud backed up. im looking at my old phone and Icloud is on. Can You help?
I just purchased an Iphone 5. I'm trying to activate my new phone by using my Icloud account, however it's telling me there's nothing found. I'm looking at my old phone and it does show that Icloud is on. What can I do?
I recently had a 32gb iphone 4 I backed up the phone via cable to my pc and when I tried to sync the 16gb iphone 5 no apps synced and some other data as well there was an error message saying there is not enough room. there is plenty of room on the new phone for apps, is there any way i can access the photos and apps that are on my pc? I am mainly concerned about my photos. Do I have to buy a 32gb phone now?
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My new apple tv 3rd gen says that there is something wrong and to check my settings, (-3902) it is all set to auto.What do i do?
https://discussions.apple.com/thread/2794045?start=75&tstart=0
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My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?
Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.
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I bought a CS6 disk a few years ago and I am trying to reinstall it onto my new laptop, however it is saying that I have to renew my subscription when I attempt to open up the program. Someone please help!
Have you had or do you have Creative Cloud software installed on the new machine?
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Hi, I just downloaded iBooks and I downloaded a book but i wanted to get the hunger games one and they dont Havre it so I erased the app and when I wanted to download another one it just says waiting and it does nothing , CAN YOU HELP ME!
Don't know if there is an option make the download window stay up, but you can bring it back with Ctrl+J then right-click on the download to open the folder it was downloaded to.
* keyboard shortcuts -- http://dmcritchie.mvps.org/firefox/keyboard.htm
Where files get downloaded to is in your '''about:config''' settings.
* [http://kb.mozillazine.org/About:config About:config - MozillaZine Knowledge Base]
* [http://kb.mozillazine.org/About:config_entries About:config entries - MozillaZine Knowledge Base]
check out variables beginning browser.download. -
Apple care i want your help . i got a new that someone stock of iphone5s about battery problem . My ip5s is decrese batterry so fast . Can you help me please? you can check to IME ? plz
Apple representatives don't respond to anyone in this forum. It's just user-to-user. Go here to check support options (going to Apple store, calling Apple support, etc.): https://getsupport.apple.com/ProductSelector.action
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i am having trouble getting an app on my i-mac that i purchased on my i-tunes account on my i-phone or my i-pad--can you help me?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The apps in the iTunes App Store are only for the iOS devices. These apps do not run on Mac OS X. If the app exists for Mac OS X then it is a version created for the Mac and it will not run on iOS devises. If you want this app on your iOS device and on your Mac, you must buy both versions from their respective app stores. -
I keep pressing verify and it not working can you help me out , Thanks Please reply back .HELP!
Have you tried logging out of your account on the phone by tapping on your id in Settings > iTunes & App Stores and then logging back in and seeing if that 'refreshes' the account on it ?
If that doesn't work then you can contact iTunes support via this page (these are user-to-user forums, you are not talking to Apple here) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816) -
hello my frend, i dont know what i have to do. I bought iphone 4 from ebay and it is locked can you help my to unlock ?
<Edited By Host>Only the wireless carrier to which the iPhone is locked can unlock
it. Contact them to see if they offer unlocking and if you qualify.
Apple does not unlock iPhones - wireless carrier has this responsibility. -
Hi.My problem is that i am looking forward the email address and also the address of shanghai and pudong apple retailers.Can you help me please?
For the street addresses tap the link then enter China in the search field.
https://www.apple.com/retail/storelist/ -
Hi, i bought new pc and install win 7 , icloud . I turned on but doesn't have sync with photo stream to my pc. In the old pc i had no problem , can you help me?
I installed the new version of i cloud and its work ok
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I have a silver Apple TV. I just purchased a new PC with Windows 7 on it. Now my apple tv won't communicate with the new PC. Is there any way to fix this or will it only work with systems up to Windows Vista?? Please help.
I seem to be stalking you tonight AC
Or vice versa ;-)
I'm actually quite peeved about all this iCloud stuff, shafting of MobileMe members with no clarity about long term availability of features many pay for above and beyond e-mail/contacts/calendars (my family pack renewed a couple of weeks ago, this is just like the .Mac transition debacle), US only rollouts of redownloading music purchases to iTunes (like the AppleTV global content apartheid we see), continual need to upgrade to latest hardware to run iOS 4/5, older pre Core 2 Duo machine unable to run Lion.......there's a pattern and I'm getting rather fed up with Apple dumping support for things.
Oh and while I'm at it how about the situation that those who've purchased using multiple Apple IDs cannot use the Cloud for more than one ID at a time, and changing disables the ability to change back for 90 days - I'm not one but there are many users who have more than one ID because they've changed e-mail addresses or have devices used by more than one family member.
With all the hoo-hah surrounding Sony getting hacked, I'm not honestly sure I want my stuff in the Cloud for Apple or anyone else to peruse.
AC -
I am fairly new to MAC products and just purchased a new iMac, which I love! Can anyone recommend some more detailed literature or site for learning my way around the nuances of my iMac? copy and paste, building folders, storing data, bookmarking etc...
These are the Mac Essentials. The most Basic function tools of the Mac
http://support.apple.com/kb/HT2477
These are Mac 101 Articles. These are a bunch of articles that have the information on any app that is on your computer.
http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&loca le=en_US&q=101
This is an article that will help you get used to your new Mac since you're Moving from a PC to Mac
http://www.apple.com/support/switch101/ -
HT4623 I updated my ipad to ios 7 and lost my ibooks can you help me please?
I updated to ios7 and lost all books in ibooks app. Please can you help?
Perform a Reset on the iPad (different from just restarting).
Hold down on both the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons.
After the reset, go to "Settings" then "iBooks". Go to "online content" and turn it on. Try downloading from iBooks again.
Hope this answers your question!
~Joe
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