HT4623 I just tried to update to iOS6. It says that an error occurred and I have to restore my iphone. I think I will loose all of my data. Do I have any alternatives?
I just tried to update to iOS 6. It says that an error occurred and I have to restore my iPhone. I know I will loose all of my data. Do I have any other alternatives?
Nope, you'll have to restore.
Hope you have a backup to restore to.
Similar Messages
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Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
Hello, I am not able to download itunes 10.5 on my dell laptop. It says to try to download separately and then install. However, an error message still comes up. Due to this, I am not able to update any applications. I am using windows vista. If I reinstall itunes entirely, will I loose my many playlists that I have? And will this effect the same playlist that I have on my ipod???
Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins. -
I can no longer receive the audio streams under "computer" on my Apple TV. Instead I get an error message and suggesting I try again. This is true for all of the stations. Any suggestions how to address this?
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
HT1218 When trying to update Airport Express firmware I get an error message and it won't update.
When trying to update my Airport Express firmware I get an message that an error occured and it can't update.
most likey.Here is the new article apple has on it http://support.apple.com/kb/TS5376
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When i try to update...after a while it will give me a message saying that(( an error occurred while downloading the ios 6.1.2))
while the wifi is working normally, and i updated my ipod and it worked normally.
I think i have a problem with my iphone..
Please helpe to solve this issue.
Thank you.Something temporarily wrong with your internet connection?
Be aware that this is a very large file to download, it needs a strong consistent internet connection.
Have the iPhone on the charger cable too.
In the meantime read the threads in this forum about the visibility item and some other possible issues on the 4 and 4S (although a large number of people have these issues, it is still a minor percentage, but anyhow, be aware). -
i was trying to updates the new version but there was error occured so i was trying to restore but the massage come to connect yo wi-fi so i dont know where to start from there
Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081 -
I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?
Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
2. You may be able to update Camera Raw directly to version 8.6 by a link from this page:
Keeping Photoshop Up-To-Date
Best of luck to you. Please let us know here if these things help.
-Noel -
I have an iPad 1 and am trying to update to ios6, but the software update button under General Settings states that ios 5.1.1 is current and won't update.
That's correct. The first generation iPad is incapable of running iOS 6 or newer.
(86937) -
Tried to update, screen said verifying update. then said to plug into itunes. itunes (on home PC) said ipad was in recovery mode and I need to restore to factory settings to move ahead, losing all my stuff. Obviously traumatic. Do I do this? why did this happen?
The best way to backup your iPad is the way that makes the most sense in your situation and the way that works best for you. There is no hard and fast answer. But since you asked .....
I prefer using iTunes because I don't have to worry about having enough space available in iCloud. You are allotted 5GB of space with the free iCloud account, but that is really not that much storage space at all. You can purchase more space, but IMO, its crazy to pay for cloud storage if you have your own computer. On top of that, you have more control when you use your computer. You can backup the content on your computer in order to have backups of backups. You can't do that with iCloud. Another disadvantage to using iCloud is that you always need to be connected to WiFi in order to backup to iCloud. Not everybody always has access to WiFi every minute of every day.
Read this and see if it helps you make your decision. If you have more questions, post again and ask.
iOS: Back up and restore your iOS device with iCloud or iTunes -
When I try to download the new update iOS7 when I get to like 20 something minutes it stops and reads and error occurred and quits downloading. I have tried at least 5 times. I have plugged it in to the charger to keep the battery from dying but still the same error. Please help.
This can happen if the server is really busy, I had to retry 4-5 times until it finally worked. Just keep at it, you'll get there in the end, but yeah, it would be good to know what the error actually says
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hi there
i have just bought a new laptop and have installed itunes onto it but i am worried that if i plug my iphone into it, that i will loose all my apps, contacts and photos!!
please help!!I will try and be helpful unlike the the first two posters!!
When you say installed iTunes I am guessing that its just the program and not your old library? in which case when you connect your iphone you will get a message warning you that you will be replacing the data on the iphone with the library on the new laptop i.e. an empty itunes.
If this is the case what you need to do is on your old laptop,
1: open itunes and go into preference/settings and go to advanced and make sure that consolidate and keep organised are checked.
2: Then go to file and click consolidate library.
3: close itunes and then go to start and open "My Music" folder.
4: Drag the iTunes folder out of My music and put it on an external drive or network the 2 laptops.
5: on the new laptop open "My Music" folder and drag out to the desk top the itunes folder
6: from the external drive or network drang and drop the old iTunes library into the "My Music" folder on the new laptop.
now close it and restart iTunes and your old library should be visable and when you connect your iphone it will identify its the correct library to sync with. -
an error occured while trying to update i tunes version 500...it read an error occured while backing up the ipad (-5000)would you like to continue..to contunue will result in loss of all contents on ipad...i don't want that to happen....my first time doing any of this....
am i replying to myself.......this is confusing.....where is my answer?
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I have just up dated my ipad 2 to the new ios8, a error occoured at 93% its now telling me to reset my ipad but if i do this im going to loose over 2000 pics its telling me to connect my ipad to my laptop but still nothing is working its not turning on or off please some one help
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
Can anyone help?
If you've tried all the posted solutions, then bring your phone into Apple for evaluation.
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I updated to Itunes 7.6 and plug in my phone and... Nothing happens. The phone is charging off the usb port but that's it. No sync. I tried trashing Itunes and the associated library extensions and packages and reinstalling and get the same problem.
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