HT4623 I just updated my ipod touch and now it won't turn on

I updated it then turned it on, it turned off so i turned it on again and put it on my dock to charge, now it has a navy blue/almost black screen with the apple logo. I have tried pushing the lock screen and home screen button but it isn't working. I have tried turning it off while pushing the HOME and LOCK button but whenever i do that it just turns back to the logo and then once it went to a blue screen with purple gradient. WHAT IS HAPPENING!

Restore
Turn off device – Hold down the Sleep/Wake button for a few seconds until the red slider appears, then slide the red slider.
Open iTunes on your computer.
Press and hold down the Home button First then connect the cable to the computer.
Release Home button when connect to itunes appears on device.
iTunes will prompt a message that says, iTunes has detected an iPhone in recovery mode. Click OK.
You will be taken to the iPhone pane. Then, click on Restore.
Wait for the full restoration process to complete, Set up device “as new”.
http://support.apple.com/kb/ht1808
http://support.apple.com/kb/HT1414
Contact Apple
http://expresslane.apple.com
http://www.apple.com/retail

Similar Messages

  • Updated my iPod Touch and now it won't turn on.

    I updated my iPod Touch and it wiped everything off of it. I let it charge overnight and now it's powered off and will not reboot and it isn't detected by iTunes. Sleep/Home button restart not working nor is recovery mode. Any thoughts? Driving me nuts, no prior issues or mistreatment.

    You can see if DFU mode will allow iTunes to see the iPod so you can restore it.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Over the last couple of days, there has been more posts with your same problem,.

  • I just updated my ipod touch and now I get a message that it's in recovery mode and I have to restore the factory settings., I just updated my ipod touch and now I get a message that it's in recovery mode and I have to restore the factory settings.

    Will I have to restore the device?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I updated my ipod touch and now it won't work but itunes says everything is fine. What should I do?

    I was updating my itouch that I got in September to the IOS 5 and everything went fine until the end of the update when it was creating a new back-up of the information on the itouch. When I saw that it didn't work and it told me to restore the previous bakc-up I tried that, but nothing happened. Itunes was doing a lot of work but my ipod touch didn't show that anything was happening. My ipod touch wants me to go back through the set up and when it gets to the part where you can restore a previous back-up I tell it to do that. The problem then is that it tells you to connect it to itunes and I do but the itouch doesn't seem to realize that it is plugged into itunes. Then I try to restore the old back-up form itunes and it immeadiately pops up saying htat it can't because of error: ipod (-50).

    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
    Above from:
    http://support.apple.com/kb/TS3694

  • I restored my iPod touch and now it won't turn on

    I restored my ipod and now when i try and turn it on it shows the apple sign and after 5-7 seconds it just shuts off

    As an ultimate approach, retore to factory condition and hen restore the orrect backup...or redownload apps, etc.

  • Just updated my Ipod touch and it erased everything.

    I just updated my Ipod touch and it said there was a error and I had to restore my ipod to use it again through Itunes. So I did this and erased all my music. How do I get back all the songs I just bought and all the apps back on my touch, without having to rebuy them?

    They should be in itunes on your computer. Certainly you did not update before syncing your ipod to your computer. Just sync them back to the ipod, the same way you normally sync.

  • My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

    My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I updated the software on my Ipod touch and now I can not turn it on OR off.

    I updated the software on my Ipod touch and now I can not turn it on OR off. All it shows it a blue screen with the Apple logo. What do I do now?

    Hold the Home and Lock button for a couple of seconds and it should work.

  • HT4972 I updated my ipod touch and now I can't open any of my videos what happened and what can I do to get them to open

    I updated my ipod touch and now I can't open any of my downloaded apps, what would happen if I reset it to factory settings?

    Try a hard reset.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    If still no luck try downloading and installing a free app from the app store.  This has resolved the issue for many users.
    B-rock

  • I tried to update my ipod touch and now i lost everything. i have music backed up but not my apps. Anyone have suggestions?

    I tried to update my ipod touch and now I lost everything- music and apps. My music is backed up on an external drive, but not my apps. How can I restore my apps (some were purchased, some were free)?

    If you remember what they are, you can download them again (you will not be charged).
    You might wish to sync everything in the future.  It makes it a snap to recover when necessary.

  • I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please?

    I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
    You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod?

  • I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one?

    I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?

    If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
    Or take it to a genius bar if you have one near?
    Or further explain what setting you are needing fixed back and im sure someone here can help you for free!

  • Just updated itunes 10.5 and now it won't open at all please help me

    Just updated itunes 10.5 and now it won't open at all please help me

    Already a thread about this problem. Check to see if any of the given solutons here work for you.
    https://discussions.apple.com/thread/3381033?start=0&tstart=0

  • I just updated my iPod touch and all my pictures are gone!!! How do I get them back? Please help!!!

    I just updated my iPod touch 4th generation to iOS 6.0.1 and all my pictures are gone!!! Everything else is there but my pictures! How do I get them back? Please help!!!

    If the photos were i your iPod's Camera Roll album (taken by or saved to the iPod you can:
    - If your PhotoStream is on you can get the last 30 days worth back. See that topic here:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Or you can restore from backup if you backed up when the photos were on the iPod.
    If the photos were synced to the iPod then you have to get them from where you got them the first time.

  • I just updated my ipod touch, and it will not work now.

    I just updated my ipod touch... i think its 3g... to the newest thing, and now i reset my ipod and it just goes to a bluish green screen and won't turn off, or do anything but reset. when i reset it it goes to the apple logo and then right back to the blue screen. What can i do?! also, it won't connect to my computer.

    You can not update an iPod Touch 3rd Generation to iOS 6.
    Only iPod Touch 4th generation can update to iOS 6.
    iPod Touch 5th Generation will come with iOS 6 already installed.
    Check this page out:
    http://www.apple.com/ios/whats-new scroll to bottom of page to "iOS 6 is compatible with."
    You will have to place your device into recovery mode and set up as new.
    Follow this article for assistance:
    http://support.apple.com/kb/HT1808
    Hope this helps.

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