HT4623 I just updated to IOS7.0.2 and my iphone won't connect to my wifi. When I select Wi-Fi in Settings it won't take me to the next step to choose my network. It it goes further it just sticks on the connecting phase. Any suggestions?

Unable to connect to my Wi-Fi after upgrading to IOS 7.0.2. Any suggestions? Settings just freezes when I try to select Wi-Fi.

Try a Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
And/or...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Similar Messages

I just updated to IOS 8.2 and now I can't connect to any WIFI network at home or elsewhere. I get a message that says "can't scan for WIFI" and it just keeps searching. How do I fix this?

Can someone tell me how to fix this problem before I use up all my data?

If you can't connect to home wi fi, or any wi fi, go into the RESET area of your SETTINGS and choose RESET NETWORK CONNECTIONS. Turn the phone off and back on and you should be okay. It may take more than one try. Good luck.

HT1695 I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. Any suggestions?

I have the 1st generation iPad. All of a sudden it will not connect to my wi-fi. It finds my wi-fi, but will not totally connect. I have done everything...reset network, rebooted router etc and it still will not connect. My other divices are connected....iPhone and 3 Macs. Any suggestions?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I updated to 10.8.4 and now it won't start up after the restart it just spins around

I updated my imac to 10.8.4 and restarted it and now it spins on. The start up but wno't completely restart.

Give this a try:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo).

My ipod was connecting to my home wi-fi just fine until I uploaded new music from my Itunes on my laptop. Now my ipod and my iphone will not connect to my wireless network. I've tried resetting the network settings etc... Nothing seems to work. Help!

My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!

Does the iOS devices connect to other networks?
Does the iOS devices see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since both iPhone and iPod stopped connecting I suspect a problem with your network.

Just updated itunes to 12.1 and now it won't sync or show my iphone 5s

I just updated itunes to 12.1 and now it won't sync or show my iphone 5s.. I have tried EVERYTHING. I completely uninstalled & reinstalled my itunes 2 times. Everything is completely up to date, and when I plug my iPhone into the computer, it makes the normal beep sound, and charges, but will not sync or show on iTunes so that I can sync anything..

Hey ksooter,
I know you have said you have tried everything but have you tried out some of the troubleshooting in the article below? For instance, have you checked the Apple Mobile Device support is installed properly and if the Apple Mobile Device is installed? Take a look at the article below to double check some of the things you have done to see if you can get your iPhone to show back up.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/en-us/HT204095
Take care,
-Norm G.

I just updated to 3.6.11 and now firefox won't load any web page

I just updated to 3.6.11 and now firefox won't load any webpage it
just times out I tried diableing add-ons no difference. I't on internet exploers now. Tried rebooting.

Do you use McAfee Antivirus/Firewall/Security products? McAfee released a security update that is blocking Firefox 3.6.11. This should be cleared up with the next McAfee update.

Comcast just replaced my cable modem/wireless router. All devices connect properly except my iPhone 4. It shows itself to be connected to the network, but it does not load any web page. Resetting the iPhone does not solve the problem. Any suggestions?

Comcast just replaced my cable modem/wireless router. All devices connect properly except my iPhone 4. It shows itself to be connected to the network, but it does not load any web page. Resetting the iPhone does not solve the problem. Any suggestions?

Thank you for your response.
I had rebooted the router (several times, actually), to no avail.
I do not know the answer to whether MAC filtering is enabled on the router. Have tried to find info about that, but unsuccessfully. Router is an Arris TG852G, supplied by Comcast. I would be surprised if MAC filtering were the issue, since in addition to the computer, we have successfully connected several other devices to the wifi, namely an iPad, a Android phone and a Kindle Fire - all able to access internet pages through the wifi, and all without a need to add the device to a MAC address whitelist. To add to the mystery, the Comcast tech was able to connect his iPhone 4 to my network and access web pages. He was unable to connect my iPhone, however, after trying for some time.
I seem to recall reading somewhere that an iPhone cannot connect to a wireless "n" router, only "b" or "g". The Arris router is described as a n/g/b compliant router, and as noted the Comcast tech was able to connect his iPhone, so don't know why that would be the issue here.
By the way, my iPhone does connect wirelessly to my network at home. This difficulty is at a second home.
Any other thoughts would be appreciated.

HT2688 Having updated to iOS7, I am unable to upload a video to shared stream but when I do, it won't play on any device other than the one used to upload ... help

Having updated to iOS7, I am unable to upload a video to shared stream but when I do, it won't play on any device other than the one used to upload ... help please

I also have this problem, as does everybody else I know who has tried to use the video in icloud. As the original poster says, they can be uploaded, but will only play on the device from which they were originally uploaded, appeaering only as images which display an endless buffering symbol when "played" on any other devices with which the photostream is shared.
Has anyone been able to get this to work? And if not, why is there no acknowledgement from Apple that this bug exists and will be addressed in an update (now running 7.0.2 and still no improvement)? It was, after all, advertised as one of the attractive new features of iOS 7. So why the stony silence?

HT4623 I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?

I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

HT4623 trying to update to 6.1.3 but keep getting message not connected to the internet when it is

I am trying to update my ipad to 6.1.3 and even though it is connected to the internet, i keep getting the message: unable to update not connected to the interent.
Any suggestions?

Try using this extension to force compatibility.
* https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Check and tell if its working.

HT1918 when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Ev

when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Everything is up to date on the the latest Itunes version!!

Hello CarenzaRielle,
I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I am trying to use my adobe premiere elements 12 and when I go to click on a "new project" it takes me to the sign in page. Once I type my information in and click on "sign in" a little 'thinking circle' pops up and it just keeps spinning

I am trying to use my adobe premiere elements 12 and when I go to click on a "new project" it takes me to the sign in page. Once I type my information in and click on "sign in" a little 'thinking circle' pops up and it just keeps spinning but it never ends up doing anything. Please help me with this issue. I really need to get this project started like yesterday. Thank you.

dplum12
What computer operating system is your Premiere Elements 12 running on? Did you have the opportunity to update 12 to 12.1 Update yet using an opened project's Help Menu/Update? If not, please do so when you get the opportunity.
For now I will assume that your computer is Windows 7, 8, or 8.1 64 bit. Please try the following suggestions to overcome your Premiere Elements Sign In issue.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
and, if you get any messages about Internet connect and the computer clock, please review the following
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
Please let us know the outcome.
Thank you.
ATR

I updated to Photoshop CC 2014 and now it won't recognize my Canon Scanner LiDE 210.

I updated to Photoshop CC 2014 and now it won't recognize my Canon Scanner LiDE 210.
Is there a fix for this? It worked with CS6 and CC just fine.

Did you turn off the "show transform controls" option in the move tool?
It sounds like you were using that previously.
And you can always transform by using the Free Transform command (command/control T).

I updated to iTunes 10.5 and now I can't connect to iTunes store

I updated to iTunes 10.5 and now I can't connect to the iTunes store. Anybody else having this problem?

I made some progress. The problem is thatiTunes is looking for a certain LSP (Layered Serviice Provider). Some antivirus software (PCTools in my case, wants another one.
1) Disable andy spyware
2) run command "netsh winsock reset" and reboot.
3) Voila it works.
I don't know all the consequences of this change but somebody is going to need their products' code.
Be careful, I know this works for me, but your mileage may vary.

HT4623 I just updated to IOS7.0.2 and my iphone won't connect to my wifi. When I select Wi-Fi in Settings it won't take me to the next step to choose my network. It it goes further it just sticks on the connecting phase. Any suggestions?

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