HT4623 I'm stuck on 'Rescue Email' entry - NEXT does nothing. Help please!
I'm stuck on 'Rescue Email' entry - NEXT does nothing. Help please!
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Entering my current apple id email address results in an error message, so the buttons all work.
Thing is vapor locked and phone is unusable!
Help please!
this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....
Similar Messages
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HT5312 Hi I forget the question answer and lost my Rescue email what I can do help please
Hi I forget the question answer and lost my Rescue email what I can do help please
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96375) -
Updating to IOS and stuck on Rescue Email? Says Optional email address to confirm your I.D. or reset password but with or without typing email address in, cannot get past screen. Click on enter or Next and nothing happens. Cannot even cancel update. Pls help a.s.a.p. Thank you.
Updating to IOS and stuck on Rescue Email? Says Optional email address to confirm your I.D. or reset password but with or without typing email address in, cannot get past screen. Click on enter or Next and nothing happens. Cannot even cancel update. Pls help a.s.a.p. Thank you.
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Please help! ios 7 download on iphone 4 stuck at rescue email. Can only go back, will not go on to the next page.
That makes no sense . Can you take a screenshot and show me? hold home button and power for about 2 sec then on computer import the photo (http://support.apple.com/kb/ht4083) and upload it here. Have you restarted the iphone yet?
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HT2404 I'm stuck on " rescue email"
I'm stuck on " rescue email"
this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....
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Trying to update to ios7 but stuck in 'Rescue email'
What do I do?
Was stuck at rescue email as well! Restarting fixed the issue. Thank you for your guidance, jtcbrooklyn!
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I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
http://support.apple.com/kb/HT5699 -
how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Please please help me I forgot my security questions and I don't think I have a rescue email what should I do . Please help
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90015) -
HT4623 Updating my iPhone 4S to iOS 7 stuck on rescue email page
Just updating my iPhone 4S with the very first iOS 7 update that came out. I'm stuck on the Rescue Email screen. I've tried several emails and it will not let me continue. Please help
Hello Kaitlin,
Thank you so much for the details of the issue you experienced when trying to update your iPhone. I recommend reviewing the steps in the following article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT4623 Updated to iOS7, stuck on rescue email
Updated my iPhone to the new OS, and now I'm stuck in the setup mode on the "rescue email" page. It won't go on the next screen.
Backing out of the Apple ID Security doesn't work either!
Help!Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
i need help....i downloaded my new software....while trying to set it up, i get to a spot asking for a rescue email....it will not accept my apple ID email, so i have tried entering a couple others with no success....anyone else have this problem????Please help
this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....
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Got stuck on rescue email while installing ios7 what do i do to proceed?
hi, while installing ios 7 on my iphone 4s i got stuck on the rescue email and cannot proceed anymore. what do i need to do to complete my installation?
Shut down your device restart the activation proceed once you have a credible rescuse email.
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I am downloading os7 and I cannot move on after loading rescue email and clicking next. Any ideas how to move on?
Howdy neil1422,
It might be worth attempting a restart of the iPhone, and then a reset, should restarting fail to resolve the issue.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
Allen -
I need help for those security questions please !! I don't have a rescue email and even i don't know how to add it ! Please help me
I didn't mean to give me an answer for the security questions i mean that i didn't remember the answers and i don't have a rescue email to send in it , i'm just ask for sloution to reset my security questions got it?
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