HT4623 I'm trying to update my ipad to ios 7, but when I hit sofeware update its telling me thats its up to date with ios.5.1.1 Can it not be updated to ios7?

Having trouble updating my ipad to IOS 7

If this is an original (first gen) iPad, it is in fact as up-to-date as it can get. That model doesn't support iOS beyond 5.1.1.

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I tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use

i tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use

That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

I'm trying to Chang my security question. But when I hit the reset its not sending to my email

I'm trying to Chang my security question. But when I hit the reset its not sending to my email

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95537)

HT4623 I have tried to update to ios7. But keep being told I am not connected to Internet when I am.

When I try to update to ios7 . I keep being told that I am not connected to the Internet, which I am.

Try a reset: hold down the home button along with the power button until you see the Apple, then let go. Try the update again.

I only have one tab open but when I close firefox I get the notification that I am about to close 5 tabs. I can not see these other tabs.

First it started out as just 1 extra tab. Then it was 3 and now it's 5 tabs. But there is only one tab open and I checked for pinning and an extra window open.

It's possible you have a second ''tab group''. This article describes the concept: [[Use Tab Groups to organize a lot of tabs]].
To work with the tab groups in the current window, press Ctrl+Shift+e or look for a menu button toward the far right end of the tab bar. If you find multiple tab groups, you should be able to drag all the tabs into a single group so you can work with that one group and see what is getting closed.
I don't use this feature myself, so if that doesn't work, hopefully another volunteer can provide a better set of steps.

HT4623 I am trying to update from ios5 to ios7 can you help me?

I am trying to update to ios7. Can you help me? I need to go from5 to 7.

Assuming you have an iPad 2, the article you came from details what you need to do.
Just follow it, step by step. Is there something you don;t understand about it?
Just to make sure you have an iPad 2. does your iPad have a camera?
If it does not have a camera then it is an iPad 1 or First generation and cannot be updated past iOS 5.1.1.

HT4623 Trying to update to iOS7. Update was successful, but needed to do a few things next. Went through steps, then phone states update iCloud settings. Phone has been trying to update all night and today without success. Is there anything I can do?

Trying to update to iOS7. Update successful except a few more things to do. Now it is in "updating iCloud settings" and has been updating all night and day. Do not understand why it is taking so long? Any suggestions?

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

I just updated my IPad to iOS 5 and now can not send email. The error message says the server rejects the address which is not true Asti sends on my desktop.

I just updated my iPad to iOS 5 and now can't send email- I have tried the obvious but no luck. Any suggestions?

Usually 'authentication required' means that you need to submit a username (or e-mail address) and password to the e-mail server, when sending a message. This logic is not different between Outlook and Thunderbird, and even with the latest and previous version of Thunderbird.
Of course you can try the previous version again to see if it solves the problem, although you'll be less secure because you would be missing the latest fixes.
If you'd be willing to get back to Thunderbird, say if your frustration level with your new app would increase too much, please see our article [https://support.mozilla.org/en-US/kb/cannot-send-messages cannot send messages] for further help.
In all other cases I'd appreciate it if you could mark this as answer so we know you don't need further help.

I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones.

Hi!
I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones. All of them are "waiting"... for ever.Even, when trying to download a new app, a "dratf" icon appears on the ipad, not the app's own icon...
I've tried to switch off and on the iPad, disconnect and reconnect the itunes id... and nothing works. Even deleting an app, to download it again, doesn't work. It even doesn't ask for my password!!! (Stays with the small square with a circle around, the one that gets "bolder" while downloading... but it doesn't get bolder now. Just stay...).
Any suggestions? I wouldn't like to reset the iPad, since I've got data in some apps that I wouldn't like lo loose...
By the way, I can not either delete some apps with thos "draft" icons... even when the alert that appears when trying to do that is shown and select "ok".
Thank you in advance!
Best Regards,
Carlos.

Hi,
Thank you, Once_was_lost, but it doesn't work either. I tried it yesterday as an option (I think you're referring to the options of those apps in the settings app).
The problems are still here... I've been able to update some apps using the PC itunes (connecting the app to it), but all the other apps are still "wating", and I have two new strange things:
* I cannnot remove the apps that are downloading (at least those that are supposed to be downolading ) . But I could remove one from the PC... and now there is an "empty line" in the "to update apps list".
* Stranger: though I cannot download new apps or music from the store, I can do in-app purchases!!! In that case, I'm asked for the password and the item downloads. How is it possible?????
I can download with the same user in the PC, in the iPhone... but not in the iPad .
I'm getting mad...

Tried to update to ios7, phone was restored and now wont activate?

tried to update to ios7, phone was restored and now wont activate?

You have run into Activation Lock, a security feature of iOS 7 designed to prevent activation of lost and stolen iPads. there is no way around Activation Lock. You need to know the Apple ID and password used to set up the iPad originally.
What do you mean when you say the original Apple ID is disabled?

HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194

HT4623 I am trying to update software ios 7.0.4. using internet connection (I do not have wifi)

I am trying to update software ios7.0.4 using internet ( I do not have wifi) I have IPHONE 4s

Hi, I updated my wifes iPhone by just using the Internet/SoftWare Update..worked flawlessly..
Turn On the Aeroplane Mode..

HT201263 i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. Any suggestion to fix this,?

i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. It will then display " there was an unknown error.....Any suggestion to fix this,?

Temporarily disable antivirus and firewall on computer.

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

TS3694 getting error 3004 when trying to update to ios7

I keep getting error 3004 when trying to update to ios7

I was trying to update my iphone 5 to IOS7 and couldnt do it for 5 times then I did the following and was able to update it right away
Clearing your DNS cache may resolve the issue and enable you to connect to the iTunes Store.
The easiest way to clear your DNS cache is to shut down your computer completely and then restart. If you can't shut down, you can clear your DNS cache manually.
Click Start and choose Run.
In the dialog that appears, type “cmd” (don’t type the quotes) and click OK.
After the DOS prompt (C:\), type “ipconfig /flushdns” (without the quotes) and press Enter. Make sure you enter a single blank space after “ipconfig.”
Let me know if it solved the issue for you

HT4623 I'm trying to update my ipad to ios 7, but when I hit sofeware update its telling me thats its up to date with ios.5.1.1 Can it not be updated to ios7?

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