HT4623 I'm trying to upgrade an ipad and in the system under general there is no software update. What do I do?

I'm trying to upgrade an ipad and in the system under general there is no software update. What do I do?

The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
With iOS 6 you will lose the built-in YouTube app and the Maps app will change

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HT4623 I'm trying to download ios5 to my iPad and I tried following the steps but in my setting under general there is no software update option. What do I do

I'm trying to download the ios5 to my iPad and I was following the instructions on here but when I go to settings and general I don't have a system update option. What do I do

See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                      iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                      iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1
iPad 3                                          iOS 6.1
iPad 4                                          iOS 6.1
iPad Mini                                     iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

HT4623 i did what they said to do and when i went to general i didnt see software updates. what else can i do to update my ios?

can someone plz help me im tryig to update the ios on my ipod touch and i cant do it from the ipod itself. is there another way that i can update the software on my ipod?

"ok. i have to do the update from a computer? "
fior the thrid time YES. You HAVE TO DO the update from itunes on your computer. ONLY on your computer with itunes. Nowhere else but itunes on your computer.
" can i use the itunes app on my ipod?"
Still NO. You CANNOT. this feature is ONLY available on ios 5 or higher. You CANNOT update from the ipod itself. You can ONLY update using itunes on your computer. You cannot do it any other way at all.
To summarize.
Update on your ipod = NO
Update on itunes on your computer = YES

HT4623 I'm want to update my iPad software but if you would go to General there is no software update. I did reset my iPad already and yet nothing is showing up.

I want to update my iPad's software. But if you would go to general there is no Software update showing up...

malcolmfromsk wrote:
I want to update my iPad's ... go to general there is no Software update showing up...
That is only a feature of iOS 5 or later...
If you have iOS 4... See Here > http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
NOTE:
The iPad 1 can only update as far as iOS 5.1.1

HT4623 I am trying to update my iPad 4 to iOS 5.1 but there is no software update button under General. What should I do?

I am trying to update my iPad 4 to iOS 5.1 but there is no software update button under General. What should I do?

Follow the instructions under 'Update your device using iTunes' in that article.
(69067)

HT4623 when i go to settings then general there is no software update? i am trying to up date my phone...

when i go to settings then general there is no software update? i am trying to up date my phone...

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

I m trying to download an application and receive the following message: "your request cannot be completed". What can b the problem???

I m trying to download an application and receive the following message: "your request cannot be completed". What can b the problem???

Your payment method may be failing. The app may be in a transitional state (not currently available for purchase).

HT4623 I have an iPod but in general there is no software update section what should I do now

I have an iPod but in general there is no software update section what should I do now

The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 as your tagline suggests then can only update via your computer's iTunes, as described half-way down the page that you posted from.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
If it's a second gen iPod Touch then it only supports up to iOS 4.2.1, third gen supports up to iOS 5.1.1, 4th gen iOS 6.1.5, and the 5th gen iOS 7.0.4
(For info you've posted in the Using iPad forum.)

HT4623 My iPad does not have the automatic software update and I do not know how to download IOS if under settings there is no software update button available. Do I have to reset my iPad and lose data?

My iPad does not have the automatic software update and I do not know how to get IOS 6 onto it. When I go into settings there is no software update button.

If you are really on iOS 5 then look in Settings > General > Software update.
Otherwise:
If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972

HT4623 When I go to General there is no Software update catergory. WHat's with that?

I would like to update the OS on my iPad 2. The current OS is 4.3.3
WHen I go to Settings>General> there is no software upgrade prompt.
How do I upgrade teh system?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 Trying to upgrade my iPad per instructions above...when I go to general there is no "software update" as shown above?

"Software upgrade" not shown in general settings....trying to upgrade to ios 6.0 or better but can't.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    1.    Go into the iPad's Settings.
    2.    Locate and tap "General" from the menu on the left.
    3.    The second option from the top is "Software Update". Tap this to move into the update settings.
    4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
    1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
    4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    6.    From the iPad screen, click on the Update button.
    7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT4623 When I click on settings,general there is no software update option. Am unable to update or buy books from bookstore..appreciate help. Using iPad

Using iPad. Having trouble with settings and trying to update. When I click settings, then general, I do not get the option to update software. Need to update iOS from 4.1 to 6. Also unable to purchase iBooks. Thanks much

Settings>General>Software Update is only available in IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972

HT4623 I have an Ipad 1 and when I go to Settings General , there is no Software Update option.

How can i update my Ipad 1 my OIS to 5 or greater as I can't run certain app's that require OIS 5 or better ?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 When I look settings, general there is no software update option on my ipad or iphone

I am trying to update niphone and ipad to iOS 5 as some apps say is required. Get to settings, general and there is no option for softeware update on either device.

The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
With iOS 6 you will lose the built-in YouTube app and the Maps app will change.

HT4623 tried to update my iphone 3, but after going to settings/ general there is no software update tab.

I have the Weather network app. I did a update on this app. then the app stop working. I removed and installed a couple times. I have just tried to update from apple Iphone link. going to settings / general/ software updates. there was no tab (software updates) I also rebooted the phone- holding sleep and home tell the apple logo apeared.
Now what???

You need to connect it to a computer to update it as described in that article.
(70075)

HT4623 I'm trying to upgrade an ipad and in the system under general there is no software update. What do I do?

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