HT4623 I recently updated my 64 gig 4S to OS7, my apps don't work any more, the apps store won't work, I've tried deleting apps and reinstalling, no good. The phone is just a phone now

since updating my apps don't work anymore, the app store won't connect, I tried deleting apps and reinstalling, no go. The phone is just a phone now.

Try accessing the Store through the Music App first then use the other app.
You've already tried a Reset, Restore from Backup, Restore as New?

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I need help!!! Did my iOS 6 update today, thought it was fine!! Then my friend text me and instead of saying Siobhain it says voicemail text message!! I've tried deleting her and adding her again, turning phone off etc etc!! Please help!!

I need help!!! Did my iOS 6 update today, thought it was fine!! Then my friend text me and instead of saying Siobhain it says voicemail text message!! I've tried deleting her and adding her again, turning phone off etc etc!! Please help!!

I know of no way to remove encryption on iTunes backups if you've forgotton the password. If you've used the 4 digit PIN code to lock your iPhone in the past that can sometimes default as your "password" for this encryption in iTunes. Try that PIN or any PIN you've used in the past. If you don't use a lock maybe you played around with that feature once when you first got your phone....try "1,2,3,4" or anything you could have possibly tried.
As far as accessing older unencrypted backups you can try this software. I do not have any experience using it but it seems like it's what you need and is probably the easiest route for both voicemail and texts:
http://deciphertools.com/products.html
If you want to try to find voicemails using Terminal, I found this link as well:
http://mikereys.wordpress.com/2011/10/18/iphone-backup-restoring-visual-voice-ma il/
I know with AT&T, voicemails are only stored on their servers for 30 days so any voicemail older than that you would not have been able to access again.
Best of luck.

HT4993 Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP

Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!

I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
In the end it was a simple issue which might of might not help you.
A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
I hope that makes sense and is off some help.

I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have a pc and now itunes doesnt work. I have removed and tried deleting itunes and reinstalling and doesnt work

I have a Pc and been running Itunes off of it for years. Now it doesn't work. It doesn't run stating it is missing something. I have deleted the itunes and reinstalled and have run the repair as well and it doesnt work. I am not pleased. I need help!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Itunes is no longer detecting my iphone on my own lap top, though it is on my husbands!?!? I have tried deleting itunes and reinstalling, still cannot get itunes on my lap top to pick up my phone?

Any ideas welcome, I need my iphone to sync with my own lap top!

Here's the best place to start -> iOS: Device not recognized in iTunes for Windows.
Did it stop being recognized after updating iTunes?
After taking a look at the document, are you able to start the Apple Mobile Device Service and is the Apple Mobile Device USB Driver is installed?
WTH.

I can´t use the phone now!

I got an error message Nr 1015 when I tried to update my Iphone to latest Itunes.What to do?I can´t use the phone now!
Yours
Christer Jansson

You got this error because you iPhone was previously hacked with an "unauthorized modification."
"Error 1015: This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred."
http://support.apple.com/kb/TS3694#error1015

My mail account is not receiving my gmails. I am getting them on my iphone and ipad. Not on the desktop anymore for some reason. Tried deleting account and adding it again. No luck. Suggestions?

All of a sudden I am not receiving one of my gmails on my Mac mail account. I have a mobile me account, a cox account, a different gmail account and they all seem to be working. I tried deleting it and adding it again. No luck. Not sure what happened. I get the emails on my iphone and ipad just not coming in on my desktop for some reason. Any suggestions?

I actually deleted the account and re-added it as an IMAP account and it seems to be working. No idea why. My other account is still a POP account, but it never had any issues. Oh well. I'm getting them again on my desktop. Thanks for the response though!

Installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug. is this corect? I am unable to use the phone now. What should i do next? I plug in to itune in my computer and ask me to restore my phone?

installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.
I am unable to use the phone now. What should i do next? I plug in to itune in my computer and ask me to restore my phone? I will loose all my date?

I hooked up itune and restore. after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug

I was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

i was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT4972 I have just updated my iphone 3gs to the latest software however it wont activate the phone now. What can I do? Need a reply ASAP. Thanks

I have just updated my iphone 3gs to the latest software however it wont activate the phone now. What can I do? Need a reply ASAP. Thanks

If you are experiencing Activation Problems because your Device has been Hacked / Jailbroken / Modified...
Then... Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

I have lost the user name and the password and the phone now stopped the end of updating to IOS7

the phone now need user name and password at the end of updating the ios system from 6 to iOS7
what is the solution now and the phone now like a piece of iron

Have you tried adding your comcast account using the built in IOS mail app.
If you're using the Comcast Xfinity app, then look at their support site or ask the app developer.

I forgot to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered as apple ID, It says INCORRECT. It's been already 03 days

I have forgotten to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered with itune & icloud, It says INCORRECT. It's been already 03 days, I am asking help with apple care centre, UAE, Head qurter, UK, USA but they are just sending me a link to reset up which still doesn't work. I am really dissapointed that i have wasted my 700 US dollar. Is it true that i can't use anymore this iPhone if i can't unlock? or there is any one to help in Dubai, Since i am staying in Dubai. I had called Dubai authorised care cantre. They asked my apple serial & IMEI number, They said ' the serial number is based on USA support but i bought in retail shop in UAE, They are also helpless. I am really unhappy with Apple sevice what they provide the customer. If it's so complicated the i wouldnt buy iPhone. Why they can't reset up my iphone like new mobile using their software. Please help me if anyone of you have solution for this. I am really sad that i wasted 700 USD. Can someone help me??

Thank you Chris for your concern. But It doesnt go through.
I tried through iForget,
01.
Select your authentication method.
Email authentication: To access your information, we will send an email to the address(es) on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
02.
Email has been sent.
When you receive your sign in information, follow the directions in the email to reset your password.
But
I m not receiving any authentication email even it says that email has been sent, & trtied to verify my birth date & all then it says
Password Reset
Your Apple ID password has been reset.
Return to My Apple ID
After all, I am just putting the same id & password, It says INCORRECT.
"Is it my problem is not clear to you all? Please help me. Thank you!
Regards
Sujan

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud?

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud? And will the data from my phone be deleted too if I delete my iCloud off of her phone?

sophieguichard wrote:
oh ok and then i need to create another id for her? would we lose all our stuff?
thank you so much!!!!
Well, yeah. You want to create separate accounts for each of you, using individual Apple IDs. I know mothers and daughters like to share clothes, shoes, handbags, etc. but don't share Apple IDs.

I want to talk to a support person on the phone now. What you have putting me through is totally unacceptable. Is it too much to ask to talk to a human being?

CAN I PLEASE TALK TO A SUPPORT PERSON ON THE PHONE NOW????????

There is no telephone support for Firefox; only this Forum and Live Chat. The same is the case for most, if not all, browsers.
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HT4623 I recently updated my 64 gig 4S to OS7, my apps don't work any more, the apps store won't work, I've tried deleting apps and reinstalling, no good. The phone is just a phone now

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